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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels
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1,341 Reviews from our TripAdvisor Community

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There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Showing 686: English reviews
Buenos Aires
Reviewed 17 February 2010

If you can get a cheap Internet rate -I paid around US$ 60 for 2 pax- it's great value. It's located half a block from the beach and likewise from pedestrian 5th Avenue, right halfway through its length. The staff is very friendly and the facilities are spotlessly clean. The view from the roof is spectacular, though the pool is...

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1Thank leodicecco
Minnesota
Reviewed 7 February 2010

My fiancee and I were married at the Illusion on the 31st and it could not have gone smoother. Ana Maria, their wedding coord, worked with me over the internet for months to make sure the day went perfectly. Everyone in our party was given a discounted room rate, though some family members did not receive the room they had...

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Thank cait86
Gatlinburg
Reviewed 2 February 2010

This was our first experience with a boutique hotel in Playa and we found it very nice. We found it on Trip Advisor and it had pretty good reviews so we thought we would give it a try. Rooms are very basic but also very clean, we did have a balcony room overlooking the street so we could see the...

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Thank Laurel-Springs-Lodge
San Diego
Reviewed 1 February 2010

We had a paid reservation and when wee arrived, tired and ready to settle in, they bumped us to a much lower quality hotel and inferior location. They did not adjust our bill. Don't book here, there is no promise you will get what you paid for. We met another family they also bumped!

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3Thank jkerrsd
Denver, CO
Reviewed 1 February 2010

After reading several reviews about this hotel that were good, I booked a week stay October 3 through October 10 2009. We arrived very late the evening of October 3. The town was very busy and it took us some time to get through the town and to convince the local police, who had the street to the hotel blocked...

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4Thank dpatchie
Detroit, Michigan
Reviewed 31 January 2010

We just returned home from 7 nights in Playa, and we were very pleased with this hotel. Upon arriving we were upgraded to a balcony room overlooking the street ( they did this without asking) and the process was painless except for the $50 deposit to cover mini-bar expenses. Not just a credit card on file, $50 rung up cash...

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1Thank MotorCityWine
Vigo, Spain
Reviewed 29 January 2010

I travelled alone, and made my reservation with Expedia, with worked fine!. I was in an interior room which faced to a little patio, not open air (not the big central patio). Patio was decorated, but in the ground floor it was some kind of room of the people who worked in the hotel, so, in the early morning (8-9...

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1Thank macavigo
Gothenburg, Sweden
Reviewed 25 January 2010

Ask for an inside room - no street noise at all, and very little other noise either. Nice continental breakfast (fresh baked bread and pastries) at Danish-owned cafe downstairs. Rooms very big, with a/c, ceiling fan, TV, fridge, shower room. Very friendly bi-lingual staff - nothing too much trouble. Spotlessly clean. VERY slight niggles - noisy fan in bathroom, slightly...

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1Thank MrGGothenburg
San Mateo
Reviewed 20 January 2010

Me and my husband stayed at this hotel for our honey moon for 5 days. Everything went well until we gave them some clothes for laundry, we gave them 6 cloths and they gave us back 6 cloths BUT instead of my husbands new shirt they gave us a women underwear. We took it to the lobby, we where calmed...

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3Thank Mylegutierrez
London
Reviewed 16 January 2010

I felt a bit cheated by this hotel and the previous reviews i had read on Tripadvisor. Yes the hotel has a great location, but...the design of the hotel is awful. It is set around a courtyard, and unless you have a room overlooking the street or on top floor, you get a dark room with the feel of a...

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1Thank Tamster18

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM345 - RM948 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
74 questions
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6 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a balcony”
 of 5 bubbles gabrielle082017, 6 Mar 2017 | Read review
“Fifth or fourth floor room are the best”
 of 5 bubbles khasa003, 15 Feb 2017 | Read review
“4th and 5th floor rooms by the rooftop pool.”
 of 5 bubbles rascott-jayhawk, 5 Feb 2017 | Read review
“Dont accept room nr 210 :)”
 of 5 bubbles capricorn80Malmoe, 3 Feb 2017 | Read review
“Decide if you want a roof top room with walk out to pool area.”
 of 5 bubbles luv2sk82015, 10 Jan 2017 | Read review
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