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All reviewssmall poolado bus stationpremium roomfour blockslots of hot waterbudget hotelhacienda stylespent nights herewalking distancerooms are bigyogurtrelaxing stayenjoyed our stayceiling fanair conditioningthe location is perfectevery morning
It had been some years, I finally made it back to Playa del Carmen. I stayed at Casa de Las Flores again, we were very pleased to see that they have kept it up to date. The mattress was brand new and very comfortable, The...More
Response from Alberto P, Gerente at Hotel Casa de las Flores Playa del CarmenResponded 4 weeks ago
Thank you very much for your kind visit and review. As you said it, due to some reviews back in the past, where other guests mentioned about our excelente services and installations, also suggest to change/renovate mattress in rooms... well, now it is...More
We could not have been happier with this hotel. It is very pretty, has beautiful landscaping and pool. Our room (13) had two beds and a private balcony. The room is clean and pretty and has everything we needed . . . big TV, safe,...More
Response from Alberto P, Gerente at Hotel Casa de las Flores Playa del CarmenResponded 20 January 2018
Thank you so so much for your visit and also for your nice and very complete and objective review. I am so glad you had spent a great vacations. We really appreciate your recomendations, a lot! :)
Please next time you travel to...More
Reading all the reviews here, we expected this place to be at least basically clean and comfortable. Unfortunately, it was neither. The bathrooms are old and not well maintained, hot water was extremely limited, the shower head was sort of busted. The lighting in the...More
Thank Blake D
Response from Alberto P, Gerente at Hotel Casa de las Flores Playa del CarmenResponded 2 January 2018
Dear Blake D
Thank you very much for your visit. And most of all, thank you for your observations, this year we are changing all of our matresses thanks to comments like yours, what I am trying to say is I hope you give us...More
We booked the room online and arrived around 7pm. The location is well located near the famous 5th ave, ADO bus station, the local collectivo buses, and Walmart. I love the bright colors of the hotel and check in was smooth sailing. The room was...More
Response from Alberto P, Gerente at Hotel Casa de las Flores Playa del CarmenResponded 29 December 2017
Thank you very much for your kind preference. Next time you visit us I personally will welcome you and assign you a free up grade to one of our best rooms :)
This hotel is a bargain! My room was quiet, had a refrigerator, air conditioning, lots of hot water in the shower, and a safe to put valuables. I prepaid with expedia and this hotel gave me no extra charges nor hassle.
The location is perfect....More
Response from Alberto P, Gerente at Hotel Casa de las Flores Playa del CarmenResponded 24 November 2017
Thank you very much for your kind preference. And also for such a nice review. I am so glad you had enjoyed your staying with us and sincerely waiting for your to come back soon.