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Hotel Casa de las Flores Playa del Carmen

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Hotel Casa de las Flores Playa del Carmen
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343 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Chelsea, Canada
Reviewed 9 March 2016

We just returned from a 12 day stay at the Casa. This was our 4th time there. The staff are all very friendly and smiley. The pool is great, my children love swimming in it. The garden is beautiful and quiet, and waking up to the birds chirping is lovely! Thank you for another great stay!

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Helpful?
1Thank 375sarah39
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear 375sarah39 Thank you very much for your visit!!! I perfectly know who are you :) and I feel so pleased to read your review. My people work very hard everyday so you and your family spend the best vacations ever, i hope we made it! Thank, thank you so much, please come back soon, you have my email address...

Vantaa, Finland
Reviewed 22 February 2016

Just stayed 2 weeks in this hotel. Location is great, reception staff friendly and wifi worked ok most of the time. But there were lot of not so nice issues.. The bed is definitely the worst I've ever had to sleep in. The furniture was partly broken, fridge was rusty, towels had staines and/or holes in them, terrible sewage smell...

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Helpful?
Thank KatMar78
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear KatMar78 Thank you very much for your visit and review. I remember you since you contacted me back in November to ask about breakfast (which you didn't have it included but I offered it you for free) and transportation, information that i gave you right away. I sincerely apologize about the furniture in the room, towels, darkness, even for...

Western Norway, Norway
Reviewed 12 February 2016

Greetings from Norway! We stayed at Casa De Las Flores for 2 weeks during our winter vacation. We were looking for a place close to the beach and 5th Avenue, but not too close, and ended up with this hotel, which was 3-4 blocks away. When we arrived we met a happy face in the reception, which showed us the...

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Helpful?
Thank HWelde
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear HWelde Thank you very much for your visit. I am so sad to know that our PLUS CONTINENTAL BREAKFAST(that is for free and includes much more than the regular continental breakfast, as you mentioned before), was "Extremely Simple", I really am, it seems like sometimes enough is not enough. I sincerely apologize about the staff, we are definitely going...

Seattle, Washington
Reviewed 11 February 2016 via mobile

Hello from Seattle! We stayed at Casa de las Flores for our winter holiday. We weren't interested in staying at a monolithic, all inclusive resort. We wanted something charming with a family feel and Casa des las Flores delivered. We were just Blocks away from the beach and 5th st (pedestrian street, popular for restaurants and shopping), but far enough...

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Helpful?
Thank Monique W
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Monique W Thank you very much for your visit. I am happy to know your husband enjoyed this humble hotel in the heart of Playa del Carmen. I really hope you come back soon. Bere is great, isn't she? As soon as she gets famous I ill get us tickets for her concerts. Right? Thank you for your review...

Mountain View, California
Reviewed 10 February 2016

Awesome little hotel. I got a room on the 2nd floor towards the very back. If you have heavy bags, just a heads up, there is no elevator but 2 short flight of steps, no biggie. Room is a little dark even with the lights on but that wasn't a problem for me. The bed is comfortable, not too soft,...

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Helpful?
1Thank hukasdivers
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear aquaholic_luv Thank you very much for your preference. I am so glad you had a wonderful vacations, thank you as well for your review, very helpful! We work hard everyday in order to accomplish every single request our guests can have. Please recommend us with your friends and let us know when you come back, we are going to...

canada
Reviewed 20 January 2016

We stayed at this hotel 5 years ago and booked again based on that good experience. Unfortunately the only thing that has increased in that time is the price. We were put in a supposedly superior room that turned out to be a grotty windowless space that appeared not to have had any maintenance since we were there five years...

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Helpful?
Thank jumborafiki
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Jumborafiki I want to thank you for your preference. You can be sure we will work very hard based on your comments. Theses are very important for us and I want to thank you for that too. Please give us the opportunity to host you again, by reserving directly with us, so we I can give you better deal,...

Vancouver, Canada
Reviewed 23 December 2015

I almost hesitate to review this hotel because we would like to keep it quiet! Although it is up off the tourist area, it is close enough to everything, shopping for groceries or going out for dinner. The court yard with seating and the pool is a wonderful area to sit and relax after you've walked Avenida Quinta and haggled...

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Helpful?
1Thank Bev A
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Bev A Thank you soooo much for such a nice review. I am so glad you enjoyed your stay with us and mentioned every detail of the hotel and the staff. We always give our best to make you happy. Berenice is one of the best staff we have here, she knows very well Playa del Carmen. Please come...

Reviewed 26 November 2015

I stayed 2 nights at the hotel while staying in Playa del Carmen. The staff was friendly and could speak english, the Pool was clean, the building was nicely panted. The room was nice with good bed pillows. The only issue I had with the room was the AC. I ended up turning it off and opening all the windows....

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Helpful?
Thank Steve S
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Steve S Thank you very much for your visit. We remember you well :D Thank you as well for your review, such a complete one!!! Please come back, you can contact us directly. Merry Christmas!!!

Quebec, Canada
Reviewed 5 September 2015

We stayed here one night as we were passing through Playa and liked it so much we came back. We were upgraded on our first stay to a larger room. The pool and the sitting areas are nice (though you may need bugspray) and the pool is a huge plus, especially considering the seaweed that is washing up on the...

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Helpful?
Thank ALBQuebec_Canada
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ALBQuebec_Canada Thank you very much for your recent stay. Thank you for choosen us from all hotels in downtown, we know that you have many options in Playa and we really thank you for staying with us. Everytime we have the chance, we give free up grades, breakfast, earlier check in, late check out or any request you have....

Las Vegas, Nevada
Reviewed 1 September 2015

The crew is very nice, every one of them. The hotel patio is beautiful. Rooms are air conditioned - mine was a little bit loud. Breakfast is basic: coffee, fruit, cereal, bread & butter and jam. Every room has a safe. Sea is 5 minutes walking. Nice restaurants and stores in walking distance - even a walmart, where you can...

Review collected in partnership with this hotel
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Thank Tamas S
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mr. Tamas S Thank you very much for your visit and review here. I totally remember you and your family, thank you for staying with us, thank you for the daily economic motivation :) I sincerely hope you come back and see all the changes, good changes i will make. Say hi to your famili please AP

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is a new concept in Playa del Carmen accomodation. With colonial architecture reminiscent of the Yucatan Peninsula's historic haciendas, this charming family run hotel has a calm and relaxing atmophere where you can feel the unique communion of the past and the present. We have 29 lovely rooms around a beautifull garden and swimmong pool. We are located just 4 blocks from the beaches and just 3 blocks from the 5th Avenue, the main touristic street. Come and join us! "Close enough of the 5th Avenue to be part of the night life and far enough to sleep and rest comfortable in the intimacy of your room" ... more   less 

Additional Information about Hotel Casa de las Flores Playa del Carmen

Address: 20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM285 - RM633 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de las Flores Playa del Carmen 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Mexico - Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de las Flores Playa del Carmen staff and other travellers.
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Questions? Get answers from Hotel Casa de las Flores Playa del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 with two beds is dark but quiet. The birds chirping are a wonderful wake up call. Wi-fi worked fine in Room 1 and in the courtyard.”
 of 5 bubbles MJ-from-VA, 14 Feb 2017 | Read review
“The rooms toward the front of the hotel will have better WiFi connections than those in the back.”
 of 5 bubbles C5313KImikew, 31 Dec 2016 | Read review
“I gotta keep this a secret”
 of 5 bubbles bonniep498, 2 Jun 2016 | Read review
“The rooms near the back were very quite”
 of 5 bubbles jenavive73, 23 May 2016 | Read review
“I had room 19 - at the end of the second floor. Also had a small table & chairs outside the room for relaxing out of the room.”
 of 5 bubbles sknappy, 30 Apr 2016 | Read review
5 of 5