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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-999-4008
    Hotel website
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    04/12/2017 05/12/2017
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    US$269
    US$361
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    Traveller (3208)
    Room & Suite (801)
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    Banyan Tree Mayakoba
    2,155 reviews
    #2 of 212 hotels in Playa del Carmen
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    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (312 reviews)
    “el puerto” (172 reviews)
    “signature casita” (142 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (4,207)
    There are newer reviews for Fairmont Mayakoba
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    801 - 805 of 3,079 reviews

    Reviewed 2 November 2016 via mobile

    I've stayed at the fairmont last halloween. Was there with firends, what an amazing hotel. The room was so nice and the bed, ong so confy! The bath is beautiful! The beach and the pools are so well taken care off. The staff is always...More

    1  Thank fergusParis
    Response from Jorge C, Director of Food & Beverage at Fairmont MayakobaResponded 4 November 2016

    Dear fergusParis, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us. David Lozano as the rest of our...More

    A TripAdvisor Member
    62
    Reviewed 1 November 2016 via mobile

    My husband and I split our honeymoon stay in two hotels and for our second hotel we choose Fairmont Mayakoba for the different activities that they offer. The grounds are enormous as it is connected to three other hotels but still is very private and...More

    1  Thank A TripAdvisor Member
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 7 November 2016

    We would like to express our gratitude for choosing Fairmont Mayakoba as your destination for your honeymoon trip! We are delighted to hear you had a pleasant experience with us and that you enjoyed the activities and grounds we have. It would be our pleasure...More

    Reviewed 31 October 2016

    I spent a week at the Fairmont Mayakoba this past July and had an exceptional experience. All of the employees were welcoming and helpful but Ricardo Bahena, specifically, went above and beyond to ensure my friends and I had a good stay at the Fairmont....More

    1  Thank Shelby S
    Response from Jorge C, Director of Food and Beverage at Fairmont MayakobaResponded 1 November 2016

    Dear Shelby S, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the...More

    Reviewed 31 October 2016 via mobile

    I just got back and both me and my boyfriend had an amazing time. Here are the pros. 1 - Staff is brilliant. Extremely friendly and helpful. Out of all my travels they were the best! 2 - Beautiful grounds - stunning, well maintained golf...More

    3  Thank Jenny W
    Response from Stuart M, Director of Sales at Fairmont MayakobaResponded 3 November 2016

    Hi Jenny W Many thanks for the review of your recent stay at Fairmont Mayakoba, and the specific details you provided. It is always great for our guests to refer to our staff with such positive comments...brilliant is my new favorite! We are constantly questioning...More

    Reviewed 31 October 2016

    The Fairmont Mayakoba is in a league of its own, not just because of its spectacular grounds, but because their customer service is amazing. I was planning a surprise marriage proposal for my girlfriend and the Fairmont is where I decided to do it. Because...More

    3  Thank MikeMulhall
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 9 November 2016

    Dear MikeMulhall: We'd like to start by thanking you not only for sharing such a thoughtful review from your recent visit, but also for choosing Fairmont Mayakoba as your destination for such a special occasion! We are delighted to hear we were able to assist...More

    Grand Velas Riviera Maya
    3,283 reviews
    #3 of 212 hotels in Playa del Carmen
    1.3 km
     
    Rosewood Mayakoba
    1,762 reviews
    #1 of 212 hotels in Playa del Carmen
    0.6 km
     
    Secrets Capri Riviera Cancun
    9,892 reviews
    #42 of 212 hotels in Playa del Carmen
    1.5 km
     
    Banyan Tree Mayakoba
    2,155 reviews
    #2 of 212 hotels in Playa del Carmen
    0.5 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$255 - US$959 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #7 Spa Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • #22 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Fairmont Hotels, Hotels.com, Orbitz, Hotwire, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (3208)
    Room & Suite (801)
    Pool & Beach (707)
    Dining (331)
    Hotel & Grounds (2050)
    Bathroom (81)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
    Nearby
    Secrets Capri Riviera Cancun
    9,892 reviews
    1.54 km away
     
    Grand Velas Riviera Maya
    3,283 reviews
    1.32 km away
     
    Banyan Tree Mayakoba
    2,155 reviews
    .49 km away
     
    Rosewood Mayakoba
    1,762 reviews
    .56 km away
     
    Nearby Restaurants
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    46 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    LondonLipgloss
    4 November 2017|
    Answer
    Response from Marci S | Reviewed this property |
    You dont have to bring much. You are supplied with Le Labo shampoo Conditioner body lotion shower gel bath salts..... body scrubber nail file comb mouthwash insect repellent hand sanitizer.....corton valls cotton... More
    1
    Vote
    Nat_Rus86
    3 November 2017|
    Answer
    Response from WordsTravel | Reviewed this property |
    Sounds like a Groupon. I don't think they have anything like that (at least I didn't see it).
    0
    Votes
    Billin627
    2 November 2017|
    AnswerShow all 3 answers
    Response from Marci S | Reviewed this property |
    Yes there is a huge adults only infinity pool and there are bars as the hotel.
    0
    Votes
    Room Tips
    "Cabnas are unique"
    Read review
    "The room on the canal are fab! 700 series is in the middle, so walking distance to reception, breakfast and..."
    Read review
    "beach area casita was very nice and spacious over the water"
    Read review
    "I have never had a bad room selection in the 4 visits here."
    Read review
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