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Fairmont Mayakoba

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Traveller (3609)
Room & Suite (910)
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Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“el puerto”(190 reviews)
“signature casita”(154 reviews)
“las brisas”(90 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Fairmont Mayakoba
Special Offer: Stay Longer & Save
Offers from Fairmont Mayakoba
Special Offer: Stay Longer & Save
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Reviews (4,789)
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561
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2,682
561
156
87
46
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801 - 805 of 3,532 reviews
Reviewed 25 May 2017 via mobile

We travel often and relish the amenities that come with high end properties. Our experience at the Fairmont in Maui was lovely and we thought we would give Mayakoba a try. We stayed on the beach with a private pool and butler. We loved the...More

4  Thank Dwrlee
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 3 June 2017

Dear Dwrlee: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you enjoyed our facilities and that you appreciate...More

Reviewed 25 May 2017

We came to the Fairmont after a failed experiment with a boutique hotel closer to Tulum and we were so happy with our decision. Mayakoba is a large development and the hotels are definitely not 'boutique', but they are reliable, new and immaculate. Our beach-area...More

3  Thank KerriJK
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 30 May 2017

Dear KerriJK: Thank you for choosing Fairmont Mayakoba for your most recent trip to the Riviera Maya. It is a pleasure to read that you had a wonderful and unforgettable stay with us. We value the time you invested in writing this comment, as we...More

Reviewed 24 May 2017

Just got back from a great vacation in Cancún. My friends and I stayed at multiple hotels but the Fairmont Mayakoba was by far the best. We stayed in a Beach Area Casita Suite which meant we got a butler for the duration of our...More

3  Thank Ashlyn P
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 30 May 2017

Dear Ashlyn P: Thank you very much for staying with us at Fairmont Mayakoba. We are very pleased to know that our services and facilities could exceed your expectations, these are very gratifying news for all this great team. Our great commitment is to provide...More

Reviewed 23 May 2017

We have just arrived home from a week of 'Mayakoba relaxation', this is different to normal relaxation as Mayakoba is the easiest place to fully relax that we have found. This was a week break for just my wife and me. The Fairmont Mayakoba is...More

11  Thank daneworth
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 12 June 2017

Dear daneworth: At Fairmont Mayakoba, we are completely grateful for the time you invested writing this comment. All this great team feels grateful and motivated to read your words. It is very glad to know that everything you experienced during your stay with us could...More

Reviewed 22 May 2017

I'm thankful for the warm welcome of fruit and card that was delivered to my room. That was very generous of Chadi Chemaly and the Fairmont family. My husband and I enjoyed an amazing vacation at Fairmont Mayakoba! It is an immaculate facility! The services...More

3  Thank MSO73
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 24 May 2017

Dear MSO73: It is a pleasure to read that you had a wonderful and unforgettable stay with us. We value the time you invested writing this comment, as we faithfully believe that it is through the perception of our guests that we can improve the...More

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Most Booked Properties in Playa del Carmen
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$217 - US$641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$217 - US$641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3609)
Room & Suite (910)
Pool & Beach (764)
Dining (357)
Amenities (78)
Family and Play Areas (30)
Business Centre & Event Rooms (5)
Questions & Answers
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Shakeel A
13 June 2018|
Answer
Response from Isamu T | Property representative |
We are very happy to learn that you are coming our way with your family in July. Count on us to help you prepare for the most fun vacation The list of activities that I am adding below will give you ideas and help you make... More
0
Votes
Michelle F
13 June 2018|
Answer
Response from Isamu T | Property representative |
Dear Michelle, Our "Appetite for Luxury" pakcage has the following: INCLUSIONS Accommodation Meals, drinks, tax and gratuities INCLUDED ALL DAY. Unlimited beverage service at La Laguna, Brisas & El Puerto (AAA 4-Diamond... More
0
Votes
christinemcinnes02
11 June 2018|
Answer
Response from sunshine_in_ny_trav | Reviewed this property |
Hi! Those phrases barely applied to the adults when we were there at end of May. More than once we went to dinner and men were in shorts. You can book dinner reservations via opentable’s website
1
Vote
Room Tips
"Casitas are worth the extra $$ - we were in 123 and loved the location"
Read review
"Casitas towards the beach are great but everything is a short golf cart or bike ride (or walk) away no matter..."
Read review
"stay away from rain forrest views if you plan to use your patio, too many bugs"
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"Casita's bathroom is large but totally open."
Read review
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