We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$407 US$662*US$255*
    View Deal
    Traveller (2661)
    Room & Suite (741)
    Pool & Beach (524)
    Rosewood Mayakoba
    1,595 reviews
    #1 of 213 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    2,911 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    1,923 reviews
    #3 of 213 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,336 reviews
    #12 of 213 hotels in Playa del Carmen
     
    Overview

    • Excellent75%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (273 reviews)
    “el puerto” (142 reviews)
    Free Wifi
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
    Rosewood Mayakoba
    1,595 reviews
    #1 of 213 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    2,911 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    1,923 reviews
    #3 of 213 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,336 reviews
    #12 of 213 hotels in Playa del Carmen
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 6 other deals from US$255
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "61e6ece24eb243748032a39efaef5cd1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":574376,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"61e6ece24eb243748032a39efaef5cd1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":662,"lowestMetaPrice":255,"additionalPartner":false,"highestMetaPriceDisplay":662,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":662,"lowestMetaPrice":255,"highestMetaPriceDisplay":662,"hotelName":"Fairmont Mayakoba","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxZTZlY2UyNGViMjQzNzQ4MDMyYTM5ZWZhZWY1Y2QxIiwiQUlLIjoiNmNjM2I4MWI5NjNkNGJhOGEwM2ExMzQ5ZjM3MzI5ZTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "US$255", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68917657":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    Reviewed 24 March 2016

    It's a little ways out of town, so bring some taxi money if you don't have a rental car, but for the time you are on the property, it is luxurious and relaxing. The staff was as expected from a Fairmont, which is to say...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Helpful?1  
    Response from Jorge C, Director of Food & Beverage at Fairmont Mayakoba

    Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoy your stay with us and also that You like the great culinary offerings...More

    Reviewed 24 March 2016

    I recently stayed at the Fairmont Mayakoba and I had a wonderful time. Beautiful property and wonderful service. The staff was incredible helpful. The beach is great and the gardens and canals are really well maintained. I highly recommend this hotel to anyone looking to...More

    Helpful?1  
    Response from Karla E, Dir. Rooms Division at Fairmont Mayakoba

    Dear caprilesverdi, Thank you for taking the time to share your experience with us. It gives us great pleasure to participate in many environmental initiatives both in the hotel as well as with the local community. There are so many different plants and wildlife in...More

    Reviewed 24 March 2016

    Our family visited for spring break 2016. We got a great deal on rooms through hotwire, but because of that didn't end up with the best choice of rooms. We were in the main hotel building and our rooms faced the construction of Fairmont residences...More

    Helpful?1  
    Response from Stuart M, Director of Sales at Fairmont Mayakoba

    Dear lauracho Many thanks for your feedback, and the great details you have provided regarding your stay. it seems you were very active! Regarding the activities, we agree with your observation and are implementing an extensive Activity program shortly, and know we need to make...More

    Reviewed 24 March 2016 via mobile

    My wife and I visited Fairmont Mayakoba for my wifes early birthday celebration. We had an amazing time the property was extraordinary. The service was great from the Front desk to PBX, we would like to say thank you to Jocelyn Sasia for going above...More

    Helpful?2  
    Response from Jorge C, Director of Food and Beverages at Fairmont Mayakoba

    Dear Alvarez-Loera, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoy your stay with us and also that You like the great...More

    Reviewed 24 March 2016

    Starting from our arrival at the resort ,with a warm welcoming, to our departure , the entire experience at the Fairmont was simply outstanding. Honestly , my wife , and I were treated as part of their entourage . Erick Viera ( front office manager...More

    Helpful?1  
    Response from Karla E, Dir. Rooms Division at Fairmont Mayakoba

    Greetings from Riviera Maya Fabrizio D, Thank you for sharing your fantastic experience during your stay here with us! We're convinced that the most memorable part of any stay is the connections we make and I'm so happy to read that Erick, Jose Luis and...More

    Rosewood Mayakoba
    1,595 reviews
    #1 of 213 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    2,911 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    1,923 reviews
    #3 of 213 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,336 reviews
    #12 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$214 - US$790 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #5 Spa Hotel in Playa del Carmen
    • #6 Luxury Hotel in Playa del Carmen
    • #7 On the Beach Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • #22 Family Hotel in Playa del Carmen
    Photos
    Traveller (2661)
    Room & Suite (741)
    Pool & Beach (524)
    Dining (249)
    Nearby
    Nearby Hotels
    Andaz Mayakoba Resort Riviera Maya
    226 reviews
    1.14 km away
     
    Blue Diamond Luxury Boutique Hotel
    1,325 reviews
    1.16 km away
     
    Banyan Tree Mayakoba
    1,923 reviews
    .49 km away
     
    BlueBay Grand Esmeralda
    9,040 reviews
    .59 km away
     
    Nearby Restaurants
    Saffron
    239 reviews
    .46 km away
    El Puerto
    105 reviews
    .32 km away
    Piaf Restaurant
    84 reviews
    1.18 km away
    Punta Bonita
    157 reviews
    .73 km away
    Nearby Attractions
    Delphinus Riviera Maya
    734 reviews
    3.24 km away
    Playa Punta Esmeralda
    266 reviews
    4.92 km away
    El Caracol
    28 reviews
    3.98 km away
    Arrendadora Turistica Noa
    7 reviews
    4.25 km away
    Questions & AnswersAsk a question
    lb20062015
    My husband is disabled so is the beach far and also is there access to a lift. is it far from the centre for shopping and if we do B and breakfast
    18 April 2017|
    Answer Show all 4 answers
    Response from Silvia L | Property representative |
    Dear lb20062015: Thank you for your interest in staying at Fairmont Mayakoba; We would be very happy to be the hosts of your stay! In regards to your inquiry, we have golf carts available 24/7 that go throughout the... More
    0
    Votes
    WenDali
    Hello We are currently looking at wedding venues for a destination wedding and really like this one because it is also pet friendly. Would you be able to give me a rough estimate as to how much you spent with 50 guests? Also, was your dinner and ceremony completely private or semi private? Thank you so much for the input!
    12 April 2017|
    Answer Show all 2 answers
    Response from Silvia L | Property representative |
    Hello, Congratulations on your engagement! Thank you for considering Fairmont Mayakoba for this special event! Would you be so kind to provide me your email address to send you a proposal or if you wish, you can contact... More
    0
    Votes
    Michele N
    How far are the basic rooms to the beach? Is it a long walk to beach?
    10 April 2017|
    Answer Show all 6 answers
    Response from Silvia L | Property representative |
    Dear Michele N: The rooms that are located near the main building are approximately 7-10 minutes by golf cart and 15-20 minutes on a walking distance. We have transportation services available 24/7 by golf carts that go... More
    0
    Votes
    Room Tips
    "Stayed in 632 which had no-one overlooking the room and a great view of the jungle.Would get a room upstairs..."
    Read review
    "231 was quiet and spacious"
    Read review
    "Casitas with canal view were beautiful"
    Read review
    "All the rooms are special and the bathrooms are great!!"
    Read review