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See all 215 hotels in Playa del Carmen

Hotel Riu Palace Riviera Maya

5,674 reviews
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Traveller (6416)
Pool & Beach (1492)
Room & Suite (747)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“sports bar”(386 reviews)
“don manolo”(71 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Hotel Riu Palace Riviera Maya
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Reviews (5,674)Write a Review
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1,099
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2,467
1,099
353
140
93
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All reviewssports bardon manolospecialty restaurantspalm treescourtyard viewfusion restaurantmusty smellmake reservationsother resortsgated communityinfinity poolriviera mayalobsterentertainment staffmain buffethotel is beautifulplenty of chairs
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1 - 5 of 4,152 reviews
Reviewed 2 days ago

We stayed in Riu Palace Cancun in 2017 and checked out this sister resort, Riu Palace Riviera Maya, at the time. It is a gorgeous property and having also had a wonderful experience at the Riu Palace in Cabo San Lucas, we booked a week...More

Thank Dianna L
Hotel's Favourite
Reviewed 14 December 2017 via mobile

We had planned to go to St. Martins for my 70th birthday but the recent hurricanes threw that plan out the window. My travel agent (AAA) has always done a good job for me so when she suggested Mexico I said okay...but wasn’t very excited...More

10  Thank MelanusKey
Reviewed 2 days ago

My husband and I just came back from Mexico. This was our second stay at Riu Palace Rivera Maya and we also stayed at Riu Palace Mexico several times. We travel to Mexico 3-4 times a year and we stayed at a lot of different...More

1  Thank Natalia D
Reviewed 3 days ago

Just got back from a 6 day stay at the Riu Palace, and it was wonderful! Staff was very accommodating, and the grounds/facilities were always impeccably clean. The building has a ornate, fancy effect to it. I felt very safe during my stay and did...More

1  Thank candreesen
Reviewed 4 days ago

In December 2017, my wife and I were at the Riu Palace Riviera Maya for the 4th time. Of course, we like this hotel a lot. The room was perfect and the food even one notch above from last April. But above all, quality of...More

1  Thank Lovethesunandyou
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$312 - US$526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$312 - US$526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6416)
Pool & Beach (1492)
Room & Suite (747)
Dining (593)
Hotel & Grounds (3753)
Family and Play Areas (101)
Bathroom (39)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
packerfanatic52
18 January 2018|
AnswerShow all 2 answers
Response from mrcaribean | Reviewed this property |
I have been to this resort 5 times and have never seen any floating devices. Email Riu customer service and ask for their assistance.
1
Vote
Rosie07621
17 January 2018|
Answer
Response from mrcaribean | Reviewed this property |
You can make dinner reservations for eight. Make your reservations as soon as you can. I do not know about wheelchair rentals. Email Riu customer service for assistance. The property has elevators between floors.
0
Votes
Room Tips
"All rooms face inward to the courtyard, some closer to the ocean than others. Overall, they all have a great..."
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"Room on top floor, courtyard views in building closest to beach :)"
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"Try to choose a room that is far away from the outdoor theater where they do nightly shows as the music can..."
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"all rooms are well located"
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