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Hotel Riu Palace Riviera Maya

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Traveller (6854)
Pool & Beach (1566)
Room & Suite (807)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“sports bar”(396 reviews)
“don manolo”(78 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Riu Palace Riviera Maya
Special Offer: Receive 500 free points
Hotel deals
Offers from Hotel Riu Palace Riviera Maya
Special Offer: Receive 500 free points
Hotel deals
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Reviews (5,951)
Filter reviews
4,335 results
Traveller rating
2,569
1,147
374
146
99
Traveller type
Time of year
LanguageEnglish
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2,569
1,147
374
146
99
Show reviews that mention
All reviewssports bardon manolospecialty restaurantspalm treescourtyard viewfusion restaurantmusty smellmake reservationsother resortsgated communitylobsterriviera mayainfinity poolmain buffetentertainment staffhotel is beautifullunch buffet
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1 - 5 of 4,335 reviews
Reviewed today

We just got back last night from Playa del Carmen, this was our 9th visit to this resort, we love this place because it's family oriented and the staff our just awesome, service is always great travelers are as good, great families that teenagers also...More

Thank allenKGranadahills
Hotel's Favourite
Reviewed 27 May 2018

We have taken over 20 trips to Mexico and the Caribbean and have never received service to the level we did here, from check-in to wait staff to the cleaners everything was handle quickly and with a big smile. The room was well appointed with...More

5  Thank southwind61
Reviewed today

We stayed at Riu Palace Riviera Maya for nine days, and we really liked it. We were greeted by friendly staff who gave us a welcome drink. The main reception is very and beautiful with stunning chandeliers We traveled with a group of 30 people...More

Thank allofus3
Reviewed yesterday

Wow!!! The place is luxurious! The staff from the cleaning staff to the waiters and bar tenders are just amazing. The food was absolutely delicious. We stayed for 6 nights -7days. I would go back in a heart beat!!

Thank lovemexico2018
Reviewed yesterday via mobile

The wife and I stayed here for five days and we were in our room sick 3 of the 5 days. The first day was fine got there late afternoon so we walked around and had dinner. The second day I got sick after dinner....More

1  Thank hoosierboy72
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$238 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$238 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6854)
Pool & Beach (1566)
Room & Suite (807)
Dining (595)
Family and Play Areas (117)
Amenities (39)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
Tam_Coata
16 July 2018|
Answer
Response from southwind61 | Reviewed this property |
Yes they do if you go on the RIU website you can chose your resort and send a email request to arrange private transfers
1
Vote
Staci B
15 July 2018|
AnswerShow all 2 answers
Response from Sibarita66 | Reviewed this property |
there are several options of shuttles both private and shared you can take at the airport by the exit. Don't worry you will be approache by many of them. Prices don't really vary that much.
0
Votes
africanqueen85
9 July 2018|
Answer
Response from Derian D | Reviewed this property |
Yes, there are. There’s music all day and during my stay there was one foam party and everyday there is at least one dance activity in the pool and a penalty shootout as the world cup is on I suppose. I didn’t see any... More
0
Votes
Room Tips
"we stayed in room 2068 and 2069 which was great because you can hear the music at night and has huge..."
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"Kids area isn't very good and I never seen them doing kids activites the whole time we were there."
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"We like to face the courtyard. Other people prefer to stay on the side away from the courtyard, since those..."
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"Choose a 2nd floor room. Nearer to the beach the better."
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