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Hotel Riu Palace Riviera Maya

Certificate of Excellence
29/05/2017 30/05/2017
1 room 2 adults 0 children
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5,284 Reviews from our TripAdvisor Community

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Moncton, Canada
Reviewed yesterday NEW

You'll love this hotel .It is one of the best I've ever stayed at having travelled to many countries in the Carribean. It is traditional whereas Riu Palace Mexico in the Mayan Riviera has been renovated & is modern . Both are similar with the same restaurants and fabulous buffet restaurants.

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Thank katarina48720
Reviewed 2 days ago NEW

My parents, my husband, my 2 teenagers - 17 & 18 and I had a delightful time over the Easter break. The all inclusive resort is one of the nicest we have visited. The people were friendly and energetic! The food was tasty, the entertainment was cute, and the resort was lovely. There were activities that were not over the...

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Thank Anne H
London, United Kingdom
Reviewed 2 days ago NEW

First time to Mexico and the first at a Riu resort and had an absolutely brilliant time. On arrival we were upgraded to a room which overlooked the courtyard and although directly over the theatre area we never suffered from noise and I found it easy to fall asleep with ‘a hunk of burning love’ wafting up from below. The...

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Thank 574Nancyr
bakersfield
Reviewed 3 days ago NEWvia mobile

We have stayed at Riu all inclusive sin the past because of the great value and excellent service. The food options are good; rooms are nice size and clean. The location is within walking distance of shops and other Riu locations. Shout out to Leo from the staff....he was very helpful. The staff was very friendly and service oriented. The...

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Thank reynask
New Jersey
Reviewed 3 days ago NEW

Our stay (4/17-4/21) at the Riu Palace Riviera Maya was fun, relaxing & memorable. We arrived at 3pm, and although our room wasn't available for another hour, we decided to grab lunch. The Don Manolo buffet will be your "go-to" place. Service and food was great!!! Our room was ok...a little dated, but always kept clean (we were on the...

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Thank Michelle C
Reviewed 5 days ago NEW

We're a family of 4 and all enjoyed staying at this RIU. We went over Spring Break and even though it was crowded we had seats by the pool every day and never had to wait to eat. My boys loved participating in many of the activities but beach volleyball was their favorite. They were the youngest players at age...

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1Thank Nco_nj
Leeds, United Kingdom
Reviewed 6 days ago NEWvia mobile

Absolutely fantastic hotel, would definitely recommend this hotel, staff are fantastic, clean, good food, good atmosphere, don't want to go home, will definitely be going back, facilities are great, perfect location

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3Thank Gem0804
Reviewed 6 days ago NEWvia mobile

Upon arrival, we were checked into our room in a timely manner, and they gave us a 1st floor room. Upon entering, my husband and I noticed a musty/moldy smell right away. I had read a lot of the reviews so knew this may be a problem before arriving. My husband has asthma so that room just wasn't going to...

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4Thank Erin K
South Florida, Florida
Reviewed 1 week ago

Was just at Riu Palace, and have nothing but great things to say about the staff and service - the resort was spotless, the food was excellent and never short of ANYTHING!! The food/fruit was endless, and fresh every day! The restaurants were all very good. However....if you care about decorum...this is NOT the place for you...its as though Prince...

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3Thank aslavinski
Windsorr, Ontario
Reviewed 1 week ago

Lovely resort. 3rd time and the renovations were great. Only issue is the very small toilet closet (WC) and open concept bath. Food is excellent. Beach is excellent as always. Rooms are very nice and comfortable. Excellent staff. Fun entertainment.

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Helpful?
Thank Laura W

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29/05/2017 30/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Riviera Maya

Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,304 - RM2,499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Riviera Maya 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotwire, BookIt.com, Hotels.com, RIU Hotels and Resorts, getaroom.com, TripOnline SA, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Riviera Maya Hotel Playa Del Carmen
Riu Riviera Maya
Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
Hotel Style:
#21 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#29 Family Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 3 rooms on the courtyard side. View was nice - but why would anyone stay in the room with the gorgeous beach?”
annehB1798MN, 25 Apr 2017 | Read review
“We were above the theatre but did not suffer from noise.”
574Nancyr, 25 Apr 2017 | Read review
“Room 49 is on the 1st floor and near the pool. Loved our room!”
Nco_nj, 22 Apr 2017 | Read review
“Lots of walking!!”
aslavinski, 20 Apr 2017 | Read review
“Best rooms face into the courtyard and closest to the beach and higher floor.”
WestGang, 20 Apr 2017 | Read review
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