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27/08/2017 28/08/2017
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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$73
    US$68
    US$73
    US$68
    US$73
    US$68
    Traveller (395)
    Room & Suite (108)
    Dining (27)
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    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Concierge
    Rooftop Terrace
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Cielo
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    La Pasion Hotel Boutique by Bunik
    1,231 reviews
    #17 of 210 hotels in Playa del Carmen
     
    The Palm at Playa
    1,462 reviews
    #24 of 210 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,726 reviews
    #27 of 210 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,019 reviews
    #11 of 210 hotels in Playa del Carmen
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (848)
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    1 - 5 of 729 reviews

    Reviewed 2 days ago

    this hotel gives the personal touch...the owner Steve is more than happy to share his knowledge of the area. He even took me to some local eateries even though he has a great restaurant at the hotel! !More

    1  Thank oneworldpiano
    Response from HotelCielo, Owner at Hotel CieloResponded yesterday

    Thanks for this great compliment! It was a pleasure to meet you and to share with you our area. We appreciate the time you took to write this review since all are so important to us. We hope you enjoyed the Playa del Carmen area...More

    Reviewed 6 days ago via mobile

    Very nice Mexican Style Hotel. Very confortable,clean & convenient to everywhere. The staff very Professional at all times. The Restaurant below "Carboncitos Is the Best all around,great fresh Food all day and the staff also very Professional also. My 10 Days vacations from 1 to...More

    2  Thank Milton B
    Response from HotelCielo, Owner at Hotel CieloResponded yesterday

    Thank you for these beautiful words! We are so glad you enjoyed your 10 days with us! This review is so important to let others know about us and what we have to offer. Thank you for mentioning our "Carbonictos". We very much look forward...More

    Reviewed 1 week ago via mobile

    We stayed here for 1 night after flying into Cancún. Having arrived late we weren't able to enjoy the hotel as we have liked but the hotel itself is really quirky and has a good vibe. The rooms are clean and there is a/c, fans...More

    1  Thank TKandJT
    Response from HotelCielo, Owner at Hotel CieloResponded yesterday

    We are so glad you popped in even if it was only for a night. We hope the next time you are in the area you will consider staying with us longer. We appreciate the time you took to write this review. Each review is...More

    Reviewed 1 week ago

    My room was very quiet, though the hotel is just a few steps off the 5th avenue with tons of people and music at every night. The AC was great, the bed was very comfortable, and the stuff was extremely accommodating and helpful. It also...More

    1  Thank Elena F
    Response from HotelCielo, Owner at Hotel CieloResponded 1 week ago

    This is the exact type of review we strive for. This review included very important information for others who do not know us to see what we have to offer! We very much thank you for the time you took to write this. We are...More

    Reviewed 2 weeks ago

    Hotel Cielo's location is perfect! It is located just a few steps aways from 5th Ave and just a block from the beach. It is very convenient for travelers looking to spend time on the beach during the day and explore the 5th Ave shops,...More

    1  Thank mitulsharma
    Response from HotelCielo, Owner at Hotel CieloResponded 2 weeks ago

    Thank you for this very informative review. This opinion is very useful to your Trip Advisor peers because you really took the time to describe us and where we are. Sounds like you had an incredible vacation going to all those places and we are...More

    La Pasion Hotel Boutique by Bunik
    1,231 reviews
    #17 of 210 hotels in Playa del Carmen
     
    The Palm at Playa
    1,462 reviews
    #24 of 210 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,726 reviews
    #27 of 210 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,019 reviews
    #11 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$70 - US$328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, HostelWorld, Hotels.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (395)
    Room & Suite (108)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (287)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
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    Nearby Restaurants
    La Casa del Agua
    1,307 reviews
    .11 km away
    Carboncitos
    2,390 reviews
    .01 km away
    Pez Vela
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    .11 km away
    Karen's Seafood Steak House & Pizza
    809 reviews
    .08 km away
    Nearby Attractions
    Gaston Charo
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    .17 km away
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    Ask a question
    Questions & Answers
    Michelle B
    31 July 2017|
    AnswerShow all 2 answers
    Response from Vic K | Reviewed this property |
    We had a balcony room but we used their roof top patio to smoke. It was a shaded nice area.
    0
    Votes
    Lisa A
    12 July 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Olivefamily09
    2 July 2017|
    AnswerShow all 4 answers
    Response from HotelCielo | Property representative |
    Hi there! Yes, our hotel is kid friendly. We have families stay with us all the time. There is lots to do with Parque Fundadores just south of us and we are just meters away from the the 5th like Vic K said (thank you... More
    0
    Votes
    Room Tips
    "tell them what you are looking for and they will accommodate the best they can"
    Read review
    "Some rooms have balconies while others dont so if you want one ask for it. Also the roof of this place is a..."
    Read review
    "Room 11 is probably the best in the hotel"
    Read review
    "Balcony rooms get plenty of light."
    Read review
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