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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$2
    US$92
    US$89
    US$92
    US$89
    US$92
    Traveller (357)
    Room & Suite (99)
    Dining (24)
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    Overview

    • Excellent70%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Restaurant
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Illusion Boutique Hotel by Xperience Hotels
    1,372 reviews
    #44 of 213 hotels in Playa del Carmen
     
    Hotel Lunata
    359 reviews
    #83 of 213 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
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    #16 of 213 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,689 reviews
    #24 of 213 hotels in Playa del Carmen
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (815)
    Traveller rating
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    441 - 445 of 815 reviews

    Reviewed 9 April 2012

    Hotel Cielo had helpful and friendly service, fine rooms, and was really close to both the beach and ferry pier. Our room was a little noisy at night, due to the restaurant downstairs, but we enjoyed the half-price breakfast there in the morning with a...More

    1  Thank Matt883
    Response from HotelCielo, Owner at Hotel Cielo

    Matt883 for taking the time to write your review. Some times we experience a snafu here & there, I had looked in to this & found out the restaurant had forgot to close adjoining door which is done at 10:00 pm every night. so please...More

    Reviewed 8 April 2012

    I chose Hotel Cielo based on my Tripadvisor research and I was completely happy with the experience. More than happy. There was a mix up about how many beds we required in one of our rooms so the staff gave us a free upgrade to...More

    1  Thank Shark_Girl_Anna
    Response from HotelCielo, Owner at Hotel Cielo

    Thank you Shark Girl Ana for taking the time to write your review. We are delight ted that you enjoyed your stay & that you had a chance to experience our warmth & charm. Thank you for the recommendation & we hope that you get...More

    Reviewed 8 April 2012
    Google Translation

    Muy buena relación precio/calidad, la habitación muy limpia, la atención de Miguel Angel y Abraham excelente tratando en todo momento...More

    1  Thank Daniel A
    Reviewed 2 April 2012
    Google Translation

    On a adoré passer 4 jours dans cet hôtel qui se situe dans le centre (sans être sur l'avenue la...More

    Thank CLARISSE B
    Response from HotelCielo, Owner at Hotel Cielo
    Google Translation

    Vous remercier clarisse b pour prendre le temps pour écrire votre revue. Désolé mon français n'est pas si bon, donc...More

    Reviewed 2 April 2012

    We stayed at Hotel Cielo again this month and loved it! The location is perfect. The room was was very nice, with lovely tile decor, lots of storage space and a really comfortable king sized bed. There was a great cable television and free wifi...More

    Thank Kinich
    Response from HotelCielo, Owner at Hotel Cielo

    Thank you Kinich for taking the time to write your review. We are delighted that you yet again had a wonderful stay & we appreciate the kind words. As much as we appreciate the review, it is I that must say a few kind words...More

    Illusion Boutique Hotel by Xperience Hotels
    1,372 reviews
    #44 of 213 hotels in Playa del Carmen
     
    Hotel Lunata
    359 reviews
    #83 of 213 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
    1,171 reviews
    #16 of 213 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,689 reviews
    #24 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$91 - US$309 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    Photos
    Traveller (357)
    Room & Suite (99)
    Dining (24)
    Pool & Beach (14)
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    Questions & AnswersAsk a question
    AlenaAg
    Will we be able to check in past the designated check-in time if our flight doesn't arrive until later?
    14 March 2017|
    Answer
    Response from HotelCielo | Property representative |
    Yes, but it is always best to contact Hotel Directly for faster communication. Saludos and see you soon.
    0
    Votes
    AlenaAg
    How close is public beach access?
    11 March 2017|
    Answer Show all 4 answers
    Response from WigginsYQT | Reviewed this property |
    About one block...
    0
    Votes
    svera2016
    aceptan mascotas
    28 December 2016|
    Answer
    Response from HotelCielo | Property representative |
    Hola y gracias por escribirnos! Desfortunamente, no aceptamos mascotas por algunas expereincias que tuvimos en el pasado. Necesitamos pensar en todos nuestros huespedes. Gracias por su comprension.
    0
    Votes
    Room Tips
    "Rooms toward the back are quieter."
    Read review
    "Balcony room for people watching; off street room for quiet."
    Read review
    "book one of the 2 ocean facing rooms in the back"
    Read review
    "I believe any room is here is a great choice."
    Read review