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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    Traveller (389)
    Room & Suite (108)
    Dining (27)
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    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Concierge
    Banquet Room
    Rooftop Terrace
    Private Balcony
    3.0 Star Hotel
    All hotel details
    La Pasion Hotel Boutique by Bunik
    1,224 reviews
    #16 of 209 hotels in Playa del Carmen
     
    The Palm at Playa
    1,433 reviews
    #24 of 209 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,699 reviews
    #27 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,907 reviews
    #11 of 209 hotels in Playa del Carmen
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (842)
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    There are newer reviews for Hotel Cielo
    See the most recent reviews

    451 - 455 of 723 reviews

    Reviewed 11 August 2011

    Background - Relaxing Vacation with my wife and 2.5 year old daughter. Great hotel and location. The beach is literally one block from the hotel (2 min walk), and you can see it as soon as you exit the hotel. The rooms were clean, and...More

    2  Thank DanChirico
    Response from HotelCielo, Owner at Hotel CieloResponded 4 September 2011

    ,Thank you DanChirico for you review. What more can I say....your review says it all . We are very pleased that you enjoyed your stay with us & I am glad you were able to make good use of my list, they're my favorite places.,...More

    Reviewed 8 August 2011

    A fantastic boutique hotel and an excellent location for being close to the beach, and the scene, but not so close you cannot sleep. A great value---attentive staff, cleverly designed rooms to maximize space and an interesting and attractive layout to the property overall with...More

    1  Thank QuintanillaSchmidt
    Response from HotelCielo, Owner at Hotel CieloResponded 4 September 2011

    Thank you QuintillaSchmidt for taking the time to write your review. We at Hotel Cielo are delighted that you enjoyed your stay. Your review is very informative for our future guests & I thank you for that, it is also informative for us as well........More

    Reviewed 29 July 2011

    Before we go to our all-inclusive resort, we like to spend some time in Playa shopping and eating at the local restaurants. The Hotel Cielo is right off of 5th Ave, close to good shopping, 2 blocks from the beach and they have a great...More

    1  Thank 04HOG
    Response from HotelCielo, Owner at Hotel CieloResponded 8 August 2011

    Thank you O4hog for taking the time to write your review. Its nice to see that you like to mix it up & get the best of both worlds, hit the town of Playa & then off to an all inclusive, couldn't have planned it...More

    Reviewed 24 July 2011

    My husband and I stayed at Hotel Cielo for 4 nights. I got a good deal pay for 3 nights and 4th night free. Rooms is very simple and yet comfortable..Had a wonderful mexican breakfast..!!!More

    1  Thank Joyce W
    Response from HotelCielo, Owner at Hotel CieloResponded 8 August 2011

    Thank you yOj for your review. We now know we are getting it right, this is just what we want ..... everyone to feel like a local, comfortable enough to go it on your own with confidence ....and its easy, as long as you have...More

    Reviewed 15 July 2011

    Good location, decently clean , cute and simple with a great terrace up top to take in the scene. Great deal on food at their restaurant carboncitos and good food:)More

    Thank sandriloqui
    Response from HotelCielo, Owner at Hotel CieloResponded 18 July 2011

    Thank you sandriloqui for taking the time to write your review. I see by your past reviews you have been to Playa many times , so we are delighted that we were able meet your expectations & thanks for calling calling us great....we like to...More

    La Pasion Hotel Boutique by Bunik
    1,224 reviews
    #16 of 209 hotels in Playa del Carmen
     
    The Palm at Playa
    1,433 reviews
    #24 of 209 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,699 reviews
    #27 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,907 reviews
    #11 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$75 - US$336 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, HostelWorld, Expedia, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Hotwire and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (389)
    Room & Suite (108)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (281)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Lisa A
    12 July 2017|
    AnswerShow all 2 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Olivefamily09
    2 July 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! Yes, our hotel is kid friendly. We have families stay with us all the time. There is lots to do with Parque Fundadores just south of us and we are just meters away from the the 5th like Vic K said (thank you... More
    0
    Votes
    dones1946
    21 May 2017|
    AnswerShow all 2 answers
    Response from HotelCielo | Property representative |
    Well that is unusual. We have always had hot water. I am quite sure during your stay it was a maintenance issue. As for the water pressure we are a green building with water saving shower heads, we have never had complaints... More
    0
    Votes
    Room Tips
    "Some rooms have balconies while others dont so if you want one ask for it. Also the roof of this place is a..."
    Read review
    "Room 11 is probably the best in the hotel"
    Read review
    "Balcony rooms get plenty of light."
    Read review
    "Since we are light sleeprs we chose a room toward the back of the hotel. It was Perfect! cold, dark and..."
    Read review
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