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01/10/2017 02/10/2017
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    BlueBay Grand Esmeralda

    Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
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    01/10/2017 02/10/2017
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    Traveller (9640)
    Pool & Beach (2487)
    Room & Suite (1376)
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    • Excellent31%
    • Very good37%
    • Average17%
    • Poor8%
    • Terrible7%
    Travellers talk about
    “blue bay” (1,885 reviews)
    “swing bar” (525 reviews)
    “sports bar” (888 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from BlueBay Grand Esmeralda
    Special Offer: 5 % discount
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    The Palm at Playa
    1,508 reviews
    #22 of 211 hotels in Playa del Carmen
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
    La Pasion Hotel Boutique by Bunik
    1,251 reviews
    #15 of 211 hotels in Playa del Carmen
    Hotel Cielo
    853 reviews
    #17 of 211 hotels in Playa del Carmen
    1 Oct2 Oct
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a Review
    Reviews (9,625)
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    1 - 5 of 6,879 reviews

    Reviewed 2 days ago via mobile

    I was forced here against my will after a cancelled flight. Honestly I probably would have gotten a better nights sleep in Cancun airport than this glorified prison. Beds messily made. Corridors essentially an echo chamber. How this is a four star hotel is beyond...More

    Thank alisoni482
    Hotel's Favourite
    Reviewed 14 April 2017

    We stayed at this property from 2/13/2017 through 2/20/2017. We had an excellent stay! Our room was the perfect size for us! Our room cleaners went over the top to create interesting atmospheres daily! The food was wonderful and there were plenty of choices for...More

    38  Thank Nursered58
    Response from Frederic C, Hotel Manager at BlueBay Grand EsmeraldaResponded 15 April 2017

    Dear Friends, Thank you very much for taking the time to share your nice comments. We will more than happy to host you again in the near future. Sincerely, Frederic Ceglarski Director Residente

    Reviewed 3 days ago

    Arrived at the hotel and found a lovely place. the room seemed clean, but the view leaved a lot to be desired. We paid Thomas Cook for a fourteen night stay, then added on a four day trip. When we found out our trip times,...More

    Thank Dave S
    Reviewed 3 days ago via mobile

    Just when I thought I’d lost faith in all-inclusive hotels, BlueBay changed my opinion. The hotel was amazing and the staff were very helpful, we felt as though nothing was too much hassle and they did things that weren’t needed. Nothing major but little things...More

    2  Thank Tim S
    Reviewed 4 days ago

    We just came back a few days ago from this hotel. We had a great 1 week stay. I have to say that there's a few things to be improved, but they were not deal breakers for us. To our opinion, we wouldn't rate the...More

    1  Thank crazy-karine
    The Palm at Playa
    1,508 reviews
    #22 of 211 hotels in Playa del Carmen
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
    La Pasion Hotel Boutique by Bunik
    1,251 reviews
    #15 of 211 hotels in Playa del Carmen
    Hotel Cielo
    853 reviews
    #17 of 211 hotels in Playa del Carmen
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$151 - US$443 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Top resorts Hotel in Playa del Carmen
    • #54 Luxury Hotel in Playa del Carmen
    • #56 Spa Hotel in Playa del Carmen
    • #68 On the Beach Hotel in Playa del Carmen
    • #78 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 979
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, BookIt.com, Booking.com, Travelocity, Hotwire, HotelsforEveryone, Cheap Tickets, TripOnline SA, Cancelon, Evoline ltd and getaroom.com so you can book your BlueBay Grand Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Blue Bay Esmeralda ,
    • Bluebay Grand Esmeralda Hotel ,
    • Blue Bay Grand Esmeralda Riviera Maya ,
    • Blue Bay Grand Esmeralda Mayan Riviera ,
    • Grand Esmeralda ,
    • Blue Bay Grand Esmerelda ,
    • Blue Bay Grand Esmeralda Resort ,
    • Blue Bay Grand Esmeralda Beach Resort Spa ,
    • Blue Bay Esmerelda ,
    • BlueBay Grand Esmeralda Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (9640)
    Pool & Beach (2487)
    Room & Suite (1376)
    Dining (894)
    Hotel & Grounds (5058)
    Bathroom (173)
    Family and Play Areas (88)
    Business Centre & Event Rooms (32)
    Hotel Cielo
    853 reviews
    1.29 km away
    The Palm at Playa
    1,508 reviews
    1.41 km away
    Rosewood Mayakoba
    1,728 reviews
    .00 km away
    La Pasion Hotel Boutique by Bunik
    1,251 reviews
    1.34 km away
    Nearby Restaurants
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    7 reviews
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    Nearby Attractions
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    .00 km away
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    Yalku Tours
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    Ask a question
    Questions & Answers
    Brady L
    21 September 2017|
    AnswerShow all 2 answers
    Response from Tim S | Reviewed this property |
    We had no problems there, it’s a busy town with high st shops as well as locals. People on the streets will try to sell to you as you walk past, but say no or ignore them and they’ll leave you alone. We went to Coco... More
    Room Tips
    "4th floor to get away from mosquitoes!"
    Read review
    "Don't get fooled by VIP treatment seminars/breakfast ....time share / loyalty scheme"
    Read review
    "Ocean view corner suites are fantastic"
    Read review
    "Behind the sports bar we stayed across from the pool."
    Read review
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