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Hotel LunaSol

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357 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Lancaster, Pennsylvania
Reviewed 15 July 2016

I'm going back to Playa del Carman in a few weeks with the idea of trying a new place to stay; but after one week at LunaSol and there is no reason why I would want to stay elsewhere. A very nice pool with a kitchenette in the back corner.

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Helpful?
Thank Terry S
David V, Gerente at Hotel LunaSol, responded to this review

Terry S thanks you so much for your opinion, we are happy to hear the you will become our regular guest, we are going to keep the good work and we hope to see you soon.

Paradise, CA
Reviewed 9 July 2016

Small hotel was welcome after all inclusive craziness. The pool and halls always had a breeze. The front desk was caring and helpful!--Mathew and David. The bed, pillows and sheets were excellent. The Air Conditioning was better than the Riu Tequila. Fun easy neighborhood with market and restaurants.

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Thank dklessard
Meancy, Gerente at Hotel LunaSol, responded to this review

Thanks you, as you say small details matter, and we are thinking of that, that's why we work hard to keep the little details in order, we are a small hotel but big in service and big in our concern to give our guest the best experience when they stay with us, and thanks to you and your opinion we...

Hamburg, Germany
Reviewed 21 June 2016

Good breakfast, nice people and quiet rooms close to the beach and attractions. The staff is very helpfull and you can park in front of the hotel. In the neighbourhood are a lot of restaurants etc. The rooms could be a bit bigger but for a stay in the city is ok

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Thank surfstylehh
David V, Gerente at Hotel LunaSol, responded to this review

Thanks you so much for your opinion, we are happy th you enjoy our hotel and or service, we hope to see you soon in the future, again thanks.

Christchurch New Zealand
Reviewed 2 June 2016 via mobile

We stayed five nights and I could not recommend more highly. Great quiet location with a well sized room with all the necessities supplied. Nice pool and option of self catering if you wanted to with a good kitchen etc. The boys on the desk, David, Mathieu and Roberto were outstanding and were very informative on where to go and...

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Helpful?
Thank Zoezac
Meancy, Manager at Hotel LunaSol, responded to this review

Thanks you so much, we are really glad to read your positive review, we will keep the good work and we hope to welcome you in the near future. Best wishes. David Velazquez Operations Manager

Houston, Texas
Reviewed 1 June 2016

This little hotel is perfect for those who wish to stay in a quiet, clean and friendly hotel. The amenities are basic, but well kept and clean. The pool area is a quiet, shady spot in which to cool off. They do close the pool at 9 and the patio at midnight ensuring a quiet environment for everyone at the...

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Helpful?
Thank Susana M
Meancy, Manager at Hotel LunaSol, responded to this review

Dear Susana; Thanks you so much for the review, we are working hard to maintain the hotel quiet and clean, As you have experienced, we hire the best people and we are really focus on quality and personalized service. it is really nice to read the you have a great time with us. Thanks you so much for stay with...

San Diego, California
Reviewed 15 May 2016

We stayed at Luna Sol just one night. Took the ferry to Cozumel the next morning. The location was great as it was within walking distance to the main tourist area of Playa del Carmen and the ferry. When you first arrive at the hotel it seems to be in maybe not the best neighborhood but once inside it is...

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Thank GunthersMommy
Thunder Bay, Canada
Reviewed 13 May 2016

We were 3 adult family members staying in PDC for 1wk . This hotel is tucked away by about 2 blocks from 5th ave. The rooms are clean, spacious, with bar fridge , great shower and A/C worked very well. My favourite was the outdoor kitchen by the pool area. You could have a few drinks ,dip in pool while...

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Thank Kathleen B
Saskatoon, Saskatchewan
Reviewed 19 April 2016

We recently spent 3 days at Hotel LunaSol in Playa del Carmen, and as on our two previous visits there, really enjoyed our stay . The staff is very friendly and accommodating, the hotel is clean, comfortable, quiet and has a beautiful pool area with a great outdoor kitchen. The location is great - close to everything for easy walking,...

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1Thank cdallin
Reviewed 15 April 2016

No need to stay anywhere else when in Playa Del Carmen. A hidden gem. This place is so beautiful, clean, quiet, ideally located, with so many amenities to make this the oasis it is. When you step in, you're amongst the kindest and most caring staff. The rooms are delightful and spacious, the pool sparkling and pretty at night, breakfast...

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1Thank Iguanas B
Greenville, South Carolina
Reviewed 13 April 2016

Walking distance to the ocean and Walmart( in case you do not want an all- inclusive) .Quiet , clean with nice people. Close to main shopping street (malls and restaurants) which is the street running along the beach .

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1Thank lazusimona

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Small hotel, 16 rooms all equipped with A/C, TV with cable, fridge, private balcony and security safe. Services: huge pool with Jacuzzi; shared kitchen, which you can use as you wish; parking lot; high speed Wi-Fi Internet; information on local activities. Coffee available at the front desk from 8:00 to 12:00. Our philosophy is: Welcome to your Mexican home! Our guests are our priority! ... more   less 

Additional Information about Hotel LunaSol

Address: Calle 4 Entre Avenida 15 & 20 # 169, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM388 - RM763 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel LunaSol 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Hotel LunaSol Playa Del Carmen, Mexico - Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Hotel LunaSol staff and other travellers.
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Dawson Creek, Canada
Montreal, Canada

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Questions? Get answers from Hotel LunaSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from rooms near the lobby...too noisy during the night and early morning”
 of 5 bubbles actorpoolpro, 3 Jan 2017 | Read review
“I like both the pool side rooms as well as the others. If there are many people using the kitchen by the pool (which happens every now and then), the "off rooms" can be quieter. My only complaint is that smoking is allowed outside. For those of us bothered by cigaret smoke, it makes sitting "out" less enjoyable. Still: this is Mexico and not another country. ”
 of 5 bubbles LorrieJones, 5 Nov 2016 | Read review
“Rooms that have a courtyard view are nice because it has excellent vegetation.”
 of 5 bubbles , 26 Sep 2016 | Read review
“I'm not sure if this holds true for every room but I think some rooms are bigger than others.”
 of 5 bubbles TexasYardbird, 4 Sep 2016 | Read review
“1. Playa Del Carmen has a Walmart that rivals most Walmart's within the United States. It is within walking distance to the hotel. I highly suggest utilizing it. Buy bottled water and groceries from there. The meats there are of the highest quality in the area. 2. Don't drink the water in Mexico. Don't drink drinks mixed with ice or blended ice from bars in Mexico. Not even if they tell you if the ice is made from filtered water. You will regret it. 3. The food in Mexico is very salty. 4. I highly suggest visiting Tulum and Coba. You can purchase this as a single excursion at the hotel. 5. Exchange your currency in Mexico because they don't charge you for it. There are multiple exchanges within Playa Del Carmen, all within walking distance. There is one within 2 blocks of the hotel. 6. Have tons of fun. Playa Del Carmen is a great place and I hope to be back soon.”
 of 5 bubbles H2552QZdanielw, 23 Jul 2016 | Read review
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