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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$309
          US$242
          Great Deal
          US$269
          US$309
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
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          Overview
          • Excellent65%
          • Very good24%
          • Average7%
          • Poor2%
          • Terrible2%
          Travellers talk about
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          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Royal Haciendas All Suites Resort & Spa
          Special Offer: All Inclusive 4th of July
          Hotel deals
          Gran Porto Resort
          9,676 reviews
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          5,192 reviews
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          6,913 reviews
          #34 of 209 hotels in Playa del Carmen
           
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,484)
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          There are newer reviews for The Royal Haciendas All Suites Resort & Spa See the most recent reviews

          11 - 15 of 3,484 reviews

          Reviewed 1 week ago

          The facilities and staff are absolutely flawless. Everything is immaculate and everyone is extremely nice. The food was very underwhelming. There is shockingly very little Mexican food available. As Texans, we probably eat Mexican food 10 meals a week. Every night was a theme night...More

          1  Thank achtungpv
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

          Dear achtungpv, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

          Reviewed 1 week ago

          The Royal Haciendas is a relaxing, low-key type of resort. It is family friendly. The resort is well maintained, extremely clean and the staff is excellent. Everyone goes out of their way to greet you and ensure that you are having a wonderful vacation.More

          Review collected in partnership with this hotel
          1  Thank B7641HVruthm
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

          Dear Ruth: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your kind words and look forward...More

          Reviewed 1 week ago

          The rooms were large, the resort was clean, the employees were all friendly, the food was good, and the location was excellent. I think I read every review of resorts and decided on the Royal Haciendas. I am so glad we did. It was perfect...More

          Review collected in partnership with this hotel
          1  Thank Y9004TImicheller
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

          Dear Michelle, Thank you for your review. We hope that you and your family made some incredible memories that will last for years to come. Our villas are the perfect place to spread out and enjoy each other’s company while you’re on vacation. We’ve found...More

          Reviewed 1 week ago

          My family has been going to the Cancun Royal resorts for more than 15 years. We love the Royal Sands in Cancun and the Royal Haciendas in Playa del Carmen. Both are very well maintained, have potable water!! right from the tap, are right on...More

          Review collected in partnership with this hotel
          Thank Susanne C
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

          Dear Susanne C, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your kind words and look...More

          Reviewed 1 week ago via mobile

          Fabulous place to meet up with family from all over. Great atmosphere, friendly staff, clean comfortable suits and loads of fun. Juan and Julio ( bar and pool waiters are awesome) look for them, and Carla our concierge is amazing! Thanks to all for a...More

          Thank Kim J
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

          Dear Kim J, Thank you for your review. We couldn’t be happier to see that your time spent with us was a fantastic experience. We're sharing your comments about Juan, Julio and Carla with the appropriate departments so they know how impressed you were with...More

          Gran Porto Resort
          9,676 reviews
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          15,725 reviews
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          Hacienda Tres Rios
          5,192 reviews
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          Paradisus Playa Del Carmen La Esmeralda
          6,913 reviews
          #34 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Babysitting
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Tennis Court
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$209 - US$508 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Playa del Carmen
          • #17 Green Hotel in Playa del Carmen
          • #34 Luxury Hotel in Playa del Carmen
          • #34 Romantic Hotel in Playa del Carmen
          • #35 Spa Hotel in Playa del Carmen
          • #37 On the Beach Hotel in Playa del Carmen
          • Room types
          • Kitchenette ,
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Travelocity, Vacatia, Cheap Tickets, Hotwire, Priceline, Hotels.com, Evoline ltd, TripOnline SA and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • The Royal Haciendas Hotel Playa Del Carmen ,
          • Royal Haciendas Hotel ,
          • Royal Haciendas Playa Del Carmen ,
          • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
          Dining (149)
          Hotel & Grounds (1097)
          Bathroom (18)
          Family and Play Areas (12)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Mary C
          Do they have in-house laundromat in Royal Haciendas, Playa del Carmen?
          20 June 2017|
          Answer Show all 2 answers
          Response from Sandra R | Property representative |
          Hello Mary C, There is a self-service guest laundry at the resort where there are washers and dryers. Best Regards.
          0
          Votes
          Yekaterina G
          Hi! We booked a 1 bedroom all inclusive package and are scheduled to arrive to your resort on Wed. June 21st. We will be celebrating our 15th wedding anniversary and were wondering if its possible to upgrade to a 2 bedroom suite as close to the beach as possible? If yes, how much would it cost? Thanks!
          20 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Yekaterina G, I sent you a private message to provide accurate assistance. Warm Regards.
          0
          Votes
          Rambrozy
          I have read about the biodegradable sunscreen requirements at several of tourist sites. Is this just at these special locations or is it for all of the hotel areas too? What about bug spray? I have read that this is a necessity. What is your opinion?
          15 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Rambrozy, Indeed, we recommend all tourists to wear biodegradable sunscreen, not only in certain places but every time that they're going into the ocean and be in contact with the marine species. Since the resort is... More
          0
          Votes
          Room Tips
          "Changing rooms Saturday was annoying. Mattresses and pillows were not ideal considering the price paid for..."
          Read review
          "We stayed in a one room suite. Everything was clean and very nice. We did the all-inclusive option, so the..."
          Read review
          "Wish the pillows had a little more body, Please add king size blanket to Master Bdr. The comforters are to..."
          Read review
          "Try to get a room right on the ocean its tough to get but very worth it."
          Read review
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