We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Haciendas All Suites Resort & Spa

4.0 km from Playa del Carmen centre
  • Free Wifi
  • Free Parking
  • Pool
Save
Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$57 US$359*US$302*
View Deal
Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Offers & Announcements
Family Spring Break Offer
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/04/2017 03/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Rooms
    02/04/2017 03/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Playa del Carmen hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    02/04/2017 03/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "e8feb980db4b416b8ccbebd96565cc0a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":651166,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":4,"year":2017},"checkout":{"day":3,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"e8feb980db4b416b8ccbebd96565cc0a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":359,"lowestMetaPrice":302,"additionalPartner":false,"highestMetaPriceDisplay":359,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":359,"lowestMetaPrice":302,"highestMetaPriceDisplay":359,"hotelName":"The Royal Haciendas All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU4ZmViOTgwZGI0YjQxNmI4Y2NiZWJkOTY1NjVjYzBhIiwiQUlLIjoiMDQ4OGM2MTcyMWIzNDFkYzlhZDFiYjRmOTcxZGE5MWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "numHacTries": -1, "checkIn": "02/04/2017", "checkOut": "03/04/2017", "lowestPrice": "US$302", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79495036":"CheapTicketsEWS","71619970":"IB_TravelClickDS_1F1TuYDN","109270139":"HotelsCom2IB","79028078":"OrbitzEWS","80235924":"AgodaIB","54248998":"TravelocityEWS","32661677":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","moduleList":[],"js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    All reviews los murales time share rotunda bar thomas moore dive balam taco party all inclusive package all inclusive guests full kitchen welcome party shrimp tacos la palapa all inclusive plan pool bar lap pool free shuttle room service personal concierge change rooms main restaurant
    Reviewed 20 March 2016

    This was our 2nd time staying here and we will definitely go back! Great for family's and groups wanting a beautiful family-oriented beach resort without big crowds. Most of the people we met here are owners but some are always available to rent with the...More

    Review collected in partnership with this hotel
    Helpful?0
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Michelle, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It is great to read this was your second visit to The Royal Haciendas. We're happy to hear that you were able to...More

    Reviewed 20 March 2016 via mobile

    What a great time. Hanging out the the pool was made spectacular by Darcy! Thank you so much! All of our needs were met daily. Food is exceptional. Room service was perfect. We have vacationed here for 5 years, and we will continue. The grocery...More

    Helpful?1
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Mike R, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in...More

    Reviewed 20 March 2016

    We just returned from another fabulous two week stay at our home away from home at Haciendas. We look for to the next 40 years and hope the entire staff will be with us all along the way. High praise to following: Bell staff: Sixto,...More

    Review collected in partnership with this hotel
    Helpful?0
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Gregory K, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We thank you for your kind comments about our staff and will pass them on to our Management. We appreciate your...More

    Reviewed 20 March 2016

    Travelled in march break. Have stayed in multiple Royal Resorts. Never disappointed. Beach not as nice at Haciendas as at the cancan resorts but resort is beautiful and immaculate. Would highly recommend to anybody.More

    Review collected in partnership with this hotel
    Helpful?0
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Edward, Thank you for taking the time to review your stay with us at The Royal Haciendas. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Thanks for the recommendation...

    Reviewed 19 March 2016 via mobile

    This place is beautiful. The food is good enough. Service is fantastic. Rooms are large and very clean. Concierge service is great. This is a very quiet place. We went over Spring Break and there were no partying college kids. Very safe. Our teenage daughters...More

    Helpful?0
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Thomas N, Thank you for your review and for sharing your candid feedback. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We always appreciate hearing from our guests regarding...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Photos
    Pool/Beach Area (352)
    Hotel & Grounds (349)
    Room/Suite (153)
    View from Room (132)
    Nearby
    Nearby Restaurants
    Coco's Cabanas
    142 reviews
    1.47 km away
    Los Murales
    171 reviews
    .20 km away
    Bana Restaurant
    61 reviews
    1.60 km away
    Mole
    39 reviews
    1.53 km away
    Nearby Attractions
    Playa Punta Esmeralda
    253 reviews
    1.22 km away
    Arrendadora Turistica Noa
    6 reviews
    .78 km away
    Scuba Libre
    435 reviews
    .77 km away
    DiveXplor
    89 reviews
    1.44 km away
    Questions & AnswersAsk a question
    m00nqueen
    What type beds do u get for 3 adults ? What does 3 pax mean ? I need two double beds at least for 3. Adults and have to confirm that before booking
    23 March 2017|
    What is your answer?
    Posting guidelines
    Submit
    Lisa R
    Can children swim in all of the pools, or are the large pools with the swim-up bars adult-only? Are they expected to stay in the small pools with their families?
    18 March 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Lisa R, Children can swim in the pool with the swim-up bar but they are not allowed to cross the floating rope around the swim-up bar dividing it. Let me know if you have any further questions. Warm Regards.
    1
    Vote
    Lisa R
    We are looking to book a family vacation for next month at this resort. Can you give me an idea of room service menu items, as we have young children and may need to make use of the room service. Also, are children's beach toys (sand pails and shovels, etc) available at the activity desk? Thanks.
    18 March 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Lisa R, I'm sending you a private message to provide assistance regarding the room service menu. Children's beach toys are available at the Sports Desk and with the Social Activities team. Best Regards.
    1
    Vote
    Room Tips
    "All rooms have a view of the ocean. All the rooms we have stayed in are equally great."
    KathleenAnn1956, 22 hours agoRead review
    "Choose a room with a view of the ocean"
    CarolJackRocky, 6 days agoRead review
    "Please make use of your personal concierge"
    957mukeshp, 9 days agoRead review
    "Rooms on 3rd & 4th floors tend to provide more privacy & better views."
    kjtennis, 9 days agoRead review
    "northern rooms will get more sun exposure if desired."
    Patrick A, 10 days agoRead review
    "All rooms have a great view"
    Nancy U, 11 days agoRead review
    "All rooms are good and have ocean views. Try getting beach front if you can."
    Anikasmama, 12 days agoRead review
    "Stay close to the pool since we had to go in and out several times,"
    house9813, 14 days agoRead review
    "Excellent maid service & so friendly staff!!"
    lorie992, 19 days agoRead review
    "We love a room that overlooks the pool area so we can see the Beautiful lights on the grounds that light up..."
    JudySkibsted, 20 days agoRead review
    Similar nearby hotels
    Gran Porto Resort
    Mahekal Beach Resort
    Azul Beach Resort The Fives Playa Del Carmen
    Hacienda Tres Rios