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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    (954) 736-5831
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    28/01/2018 29/01/2018
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    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$303/night.

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    US$370
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    SAVE US$110
    US$370
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    Traveller (1993)
    Pool & Beach (472)
    Room & Suite (453)
    Overview
    • Excellent67%
    • Very good23%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (268 reviews)
    “rotunda bar” (68 reviews)
    “thomas moore” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: 45%OFF + 100US IN CREDITS
    Hotel deals
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,880)
    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
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    821 - 825 of 3,300 reviews

    Reviewed 28 September 2016

    THEY HAVE ALL INCLUSIVE FOOD AND DRINKS - $70/DAY PER PERSON. ALL worth it if you do not cook. Rent a car for trips - is cheaper, faster, better. 5th Ave is a jewel ! - all restaurants are good and the food very affordableMore

    Review collected in partnership with this hotel
    Thank roxebner
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 4 October 2016

    Dear roxebner, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

    Reviewed 28 September 2016

    The Royal Haciendas vacation experience starts the moment you enter the lobby. Every Royals employee works to make your vacation memorable. They genuinely care about you having a wonderful vacation. The resort is top notch. The food is excellent. The drinks are cold and the...More

    1  Thank Doug B
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 October 2016

    Dear Doug B, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward...More

    Reviewed 28 September 2016 via mobile

    Have always wanted to try this place as its on Interval International for trade. Found a better deal on Bookit.com so here we are. Had booked a one bedroom suite the (A) side of the two type of rooms. I would suggest printing off their...More

    1  Thank TXtravlerGrapevine
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 4 October 2016

    Dear TXtravlerGrapevine, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Reviewed 26 September 2016

    We stayed 5 nights and loved it! Very relaxing resort, staff were friendly and helpful. The pool and beach perfect. Great choice of food, the pool bar was amazing. Rooms were big and comfortable. Free shuttles into town for a visit to fifth avenue.More

    Thank sskelz
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 28 September 2016

    Dear sskelz, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We're glad to learn you've enjoyed your stay...More

    Reviewed 26 September 2016

    Just returned from another awesome visit to the Royal Haciendas Playa del Carmen. We do the all inclusive package and couldn't be happier!! Took my 2 older brothers and their wives this time. We each had deluxe one bedroom suites. Huge, clean, perfect!! Perfect, beautiful...More

    1  Thank jefft395
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 28 September 2016

    Dear Jefft395, Thanks so much for writing a review about The Royal Haciendas. We're so happy to hear that you had another great vacation with us and that this time you got to share it with your older brothers and their wives. We hope that...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$246 - US$597 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa del Carmen
    • #15 Green Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • #34 Luxury Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Agoda, Priceline, getaroom.com, Travelocity, Hotwire and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (1993)
    Pool & Beach (472)
    Room & Suite (453)
    Dining (153)
    Hotel & Grounds (1195)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    marlencasabona
    9 January 2018|
    AnswerShow all 3 answers
    Response from Sandra R | Property representative |
    Hello marlencasabona, The restaurants at Royal Resorts are certified by the Mexican Ministry of Tourism with the Distintivo H, a certification granted to establishments that comply with the highest hygiene, food... More
    0
    Votes
    marlencasabona
    7 January 2018|
    AnswerShow all 5 answers
    Response from Sandra R | Property representative |
    Hi Marlencasabona, We recommend Thomas More Travel, for reliable, hassle-free airport transportation. It is Royal Resorts' onsite travel agency. You may want to take a look at their rates at tmttransfers com Warm Regards,
    1
    Vote
    Jadin
    30 December 2017|
    Answer
    Response from Sandra R | Property representative |
    Dear Jadin, Guests who are exchanging into The Royal Sands or The Royal Haciendas through an International Exchange company must purchase the REFINE All-Inclusive Package for the duration of their stay. Premium and high... More
    0
    Votes
    Room Tips
    "Higher alphabet rooms are closer to the ocean/buffet restaurant like G, H, I while A, B, C are further from..."
    Read review
    "Only the beds leave room to be desired though if kids are sleeping on the murphy beds, they probably..."
    Read review
    "Ok, this is TOTAL nit-picking but I always like to give feedback for improvement even when, like now, I have..."
    Read review
    "Noisy rooms. You can hear your neighbors or when someone is walking on the corridors."
    Read review
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