We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Playa Palms Beach Hotel

Booking.comUS$130*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$337*
US$130*
Great Deal
US$136*
US$136*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Playa Palms Beach Hotel
Playa Palms Beach Hotel
Panoramas (8)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

898 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 721: English reviews
Start your review of Playa Palms Beach Hotel
 Click to rate
Barcelona
Reviewed 2 days ago NEW

I didn't appreciate the lack of info regarding the hotel beach. I booked a room at this hotel based on the beach front hotel and the access to the beach. However one can use the small beach at the hotel but due to the harbor we could not bath in the sea!!! Perhaps it is my lack of information since...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Catalin P
New York
Reviewed 3 days ago NEW

The staff was great during our stay for seven days. The hotel was very helpful as our families booked most of the hotel over the course of several months leading up to our wedding, which was next door at the Indigo Beach Club and was also awesome. The rooms were all clean and we never had any issue with water...

 Report
Helpful?
Thank Jason E
Kansas City Mo
Reviewed 3 days ago NEW

We Love this Place! Great location, very quiet, clean and cool rooms! The staff is extremely friendly and helpful we also love that they have added the beach lunch and drink service with such great prices. I would recommend the Playa Palms Beach Hotel if you are looking for a hotel with easy access to 5th Ave.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Cari S
Reviewed 1 week ago

My husband and I stayed at Playa Palms for 4 nights on our honeymoon. Our room at Playa Palms was clean, with a comfortable bed, purified water dispenser and fridge. The staff were very friendly. A free, clean towel was available every day and the continental breakfast delivered to the room was lovely. There are also guards there constantly, including...

 Report
Helpful?
Thank Sarah K
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Sarah, Thank you very much for your thorough and beautiful review, and for celebrating your honeymoon with us. It makes us proud to hear that Playa Palms Beach Hotel was one of the best hotels you stayed in during your trip! We are happy you enjoyed your stay and the services we provide. Thank you for calling our attention...

Reviewed 2 weeks ago

Excellent, attentive staff. Gr8, clean,cozy place. Within walking distance of all the shops,restaurants & bars. Right on the beach. You can see Cozumel right across from the hotel. Balconies are big. All come with hammocks. Overall, a very nice place to stay....And we will be back again!

Review collected in partnership with this hotel
 Report
Helpful?
Thank B2969CAgarym
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Gary, Thank you for your great review and the 5-star rating! We are happy that you enjoyed the hammock on your balcony with a view of the Caribbean Sea so much, you 're already planning your next visit. We are looking forward to welcoming you back soon! Kind regards from Playa del Carmen, Helge Sturesson General Manager Playa Palms...

Seaside Rental Southern Exposure
Reviewed 3 weeks ago

Although the weather was iffy, we had a great time. Breakfast is delivered to your condo when you want. Love the little beach club and we had a great lunch at Indigo next door. HUGE margaritas! It was lovely under the hut while the weather was uncooperative. Carlos was great.. always greeting at front door. The courtyard is small but...

 Report
Helpful?
Thank BethCameron
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Beth, Thank you for your kind review and the 5-star rating. We are happy to hear that you had such a great time at Playa Palms Beach Hotel that you're already planning on coming back. I'll gladly pass on your kind words to Carlos too, who will sure appreciate them. It was a pleasure having you stay with us...

Reviewed 3 weeks ago

I was traveling alone and could not have asked for a better stay/vacation. The staff was so welcoming, friendly and helpful during my entire stay. The staff is always there to help. The hotel and room were so clean, and had everything I needed. This hotel is run very organized. The location is great. Right on a private beach. They...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank jeaninegreyes
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Jeanine, Thank you for this wonderful review! We are happy to hear that you enjoyed your stay with us, and are especially proud that all our staff made you feel welcome all the time. Your kind words are the best reward for our daily work. It was our pleasure having you stay with us and we would love to...

Dallas, Texas
Reviewed 4 weeks ago

My husband & I stayed here last week and loved it. The room was beautiful, spacious & had an amazing view of the ocean from our balcony! We enjoyed having breakfast brought to our room and the beach/pool area was clean and enjoyable. We loved the location and had no trouble with any noise. Another fun perk was getting a...

 Report
Helpful?
Thank lewing28
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear lewing28, Thank you for your great review and the 5-star rating! We are glad that you liked your room as well as the ocean view from your balcony. It makes us especially happy that you enjoyed your stay so much, you're already planning on coming back! It was our pleasure having you and we're looking forward to welcoming you...

Reviewed 4 weeks ago via mobile

This hotel is has a few flaws that are by no means obvious when booking. The room and staff are of a high quality but it is marred by location. This hotel is now next to 3 open fronted nightclubs that blare out their music sometimes up until 6am. We had the best room in the hotel, furthest from the...

 Report
Helpful?
2Thank Mike P
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Mike, Thank you for your candid review of your recent stay with us. We are happy to hear that you were pleased with our staff as well as your room. Regarding the noise, the fact that we are located in very downtown Playa del Carmen comes with nearby clubs, restaurants, and bars. Since we soundproofed all our rooms and...

Toronto, Canada
Reviewed 4 weeks ago

The rooms were clean and super comfortable. Staff very friendly. Amazing breakfast delivered to your room every morning. Definitely would recommend. Beach was not the greatest but not really hotels fault.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ashley Elizabet... P
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Ashley Elizabeth, Thank you for your kind comments and for recommending us. We are happy you enjoyed your stay as well as our room-service breakfast. We are looking forward to welcoming you back soon! Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel

1,040 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (701)
Viewed
Hotel & Grounds (127)
Viewed
Pool/Beach Area (145)
Viewed
Room/Suite (152)
Viewed
View from Room (73)
Viewed
Bathroom (12)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (2)
Viewed
1:21
Videos (2)
Viewed
Other (176)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (312)
Viewed
Amenities (4)
Viewed
Beach (22)
Viewed
Ocean Front Studio (79)
Viewed
Ocean View Studio (64)
Viewed
One Bedroom Suite (73)
Viewed
Pool (17)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Pool/Beach Area (11)
Viewed
Hotel & Grounds (6)
Viewed
Dining (1)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.0 km away
Mahekal Beach Resort
Mahekal Beach Resort
#29 of 214 in Playa del Carmen
2,596 reviews
0.3 km away
The Palm at Playa
The Palm at Playa
#26 of 214 in Playa del Carmen
1,362 reviews
0.5 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#45 of 214 in Playa del Carmen
1,632 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#35 of 214 in Playa del Carmen
1,333 reviews
0.2 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#17 of 214 in Playa del Carmen
659 reviews
0.2 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#14 of 214 in Playa del Carmen
607 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 

Additional Information about Playa Palms Beach Hotel

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM567 - RM1,173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Playa Palms Beach Hotel 3.5*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Hotwire, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, Hotel.de and HRS so you can book your Playa Palms Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Palms Beach Hotel Playa Del Carmen, Mexico - Riviera Maya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Playa Palms Beach Hotel staff and other travellers.
27 questions
Ask a question
Minnesoat
8 months ago
Acapulco, Mexico
6 months ago
Hummelstown, Pennsylvania
3 months ago

See all questions (27)

Questions? Get answers from Playa Palms Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in larger 1 bedroom at back of resort. Still had nice view.”
BethCameron, 30 Apr 2017 | Read review
“Oceanfront all the way, expect stairs.”
  • View from room 301 balcony
sclem755, 11 Apr 2017 | Read review
“I was on the third floor so had great view of beach but I think all rooms had beach views...”
Alex2030, 9 Apr 2017 | Read review
“201 - great balcony in the sun and on the beach.”
laurellaterne, 1 Apr 2017 | Read review
“Try to get one of the end units overlooking the beach.”
ddbelize, 14 Feb 2017 | Read review
5 of 5
Booking.com
US$130* /night
View Deal
TravelocityUS$136
Orbitz.comUS$136
AMOMAUS$337
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates