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08/10/2017 09/10/2017
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    Playa Palms Beach Hotel

    1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
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    08/10/2017 09/10/2017
    US$130
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    US$130
    Traveller (710)
    Room & Suite (448)
    Pool & Beach (196)
    El Taj Oceanfront & Beachside Condos Hotel
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    Overview
    • Excellent60%
    • Very good31%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “night clubs” (48 reviews)
    “fishing boats” (37 reviews)
    “nearby clubs” (12 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Room Service
    Suites
    Kitchenette
    Concierge
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #43 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,232 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    10,020 reviews
    #30 of 211 hotels in Playa del Carmen
     
    The Palm at Playa
    1,509 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (936)
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    1 - 5 of 740 reviews

    Reviewed 3 days ago

    The hotel is at the beach and only two blocks away from the 5th Ave., but still far enough from the noise so that you can sleep at night. The staff, specially Carlos, is always ready to give you advice and find the best tours...More

    Review collected in partnership with this hotel
    Thank Bettina S
    Reviewed 4 weeks ago

    Disgusted by the fact our relaxing vacation was disturbed by 2 days of concrete drilling and hammering in the room next door. Apparently management thought we would enjoy this as it took a second and very angry complaint for this to be stoped. No offer...More

    Review collected in partnership with this hotel
    Thank Lee B
    Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 1 week ago

    Dear Lee, Thank you for taking a moment to review your recent experience with us, as it assists us greatly in maintaining and improving the service we provide. We sincerely apologize for the issue you experienced. In order to keep the property well maintained, maintenance...More

    Reviewed 14 August 2017 via mobile

    Amazing hotel, with a natural modern look, 24 hour service, and an extremely friendly staff, always at your disposal when needed,even when we booked another night, they tried their best to help us, and the there's free breakfast and a beach to relax on! 5...More

    Thank Jonathan L
    Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 14 August 2017

    Dear Jonathan, Thank you very much for your kind words and the 5-star rating. It's always a pleasure receiving such positive feedback and the best possible reward for our daiñly work and effort. We are sorry about the seaweed at the beach. As you mentioned,...More

    Reviewed 13 August 2017 via mobile

    A lovely hotel, turns out all condos privately owned & managed by the complex, so each room very different. We had a great room, right on the main road, initially worried about the noise from the clubs, but so well insulated we didn't even realise...More

    Thank popsy_23a
    Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 14 August 2017

    Dear popsy_23a, Thank you for your 5-star review and your great shout-out to all our staff, especially Carlos. Your kind words sure are the best possible reward for our daily work and effort! We are happy to hear that you enjoyed your stay with us...More

    Reviewed 8 August 2017

    By chance we only had two nights reserved at this hotel. The smell caused by seeweed problems was disgusting, we could'nt stay outside the hotel. The other major problem was the music noise at night because the hotel is very close to the night-clubs. Even...More

    Review collected in partnership with this hotel
    Thank andr_l873
    Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 9 August 2017

    Dear andr_I873, Thank you for taking a moment to review your experience with us. We take all comments very seriously since they assist us greatly in maintaining and improving the service we provide. We are very sorry that we could not meet your expectations, and...More

    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #43 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,232 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    10,020 reviews
    #30 of 211 hotels in Playa del Carmen
     
    The Palm at Playa
    1,509 reviews
    #22 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$125 - US$284 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 39
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Cheap Tickets, TripOnline SA, Orbitz, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Playa Palms Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playa Palms Beach Hotel Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (710)
    Room & Suite (448)
    Pool & Beach (196)
    Dining (13)
    Hotel & Grounds (374)
    Bathroom (12)
    Business Centre & Event Rooms (2)
    Nearby
    The Palm at Playa
    1,509 reviews
    .34 km away
     
    The Royal Playa del Carmen
    16,232 reviews
    .36 km away
     
    Gran Porto Resort
    10,020 reviews
    .21 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    .03 km away
     
    Nearby Restaurants
    Imprevist
    1,319 reviews
    .13 km away
    Lido Club de Playa
    1,047 reviews
    .14 km away
    Harry's
    544 reviews
    .15 km away
    Di Vino
    530 reviews
    .16 km away
    Nearby Attractions
    Playa Aquarium
    101 reviews
    .16 km away
    Calle Corazon
    46 reviews
    .15 km away
    Fishing with Roberto Navarro
    320 reviews
    .18 km away
    Fishing with Ivan
    423 reviews
    .06 km away
    Ask a question
    Questions & Answers
    lewing28
    29 March 2017|
    AnswerShow all 2 answers
    Response from HelgeSturesson | Property representative |
    Dear lewing28, Yes, our front desk is open from 7 am to 11 pm with a night guard on site all night long who can bring late arriving guests to their room. Check-out is at 12 pm, with the possibility to store your luggage at... More
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    Google Translation
    Nan S
    27 January 2017|
    AnswerShow all 2 answers
    Response from HelgeSturesson | Property representative |
    Dear Nan, If you refer to the supermarket, it's about a 10 minutes drive by car. If you have more questions, feel free to contact us directly. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel
    0
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    Google Translation
    Nan S
    24 January 2017|
    Answer
    Response from HelgeSturesson | Property representative |
    Dear Nan, Mexico uses the same power sockets as the USA and Canada. Standard voltage is 127 V. So you can use your usual charging cable and plug in. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel
    0
    Votes
    Google Translation
    Room Tips
    "We stayed in larger 1 bedroom at back of resort. Still had nice view."
    Read review
    "Oceanfront all the way, expect stairs."
    Read review
    "I was on the third floor so had great view of beach but I think all rooms had beach views..."
    Read review
    "201 - great balcony in the sun and on the beach."
    Read review
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