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Rosewood Mayakoba

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Rosewood Mayakoba
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1,581 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
NYC
Reviewed 2 weeks ago via mobile

If you are fortunate enough to stay at the Rosewood Mayakoba, you will leave relaxed and happy. Perhaps this should be a 5 (not 4) star review, but I am a hard grader and I assume vacationers considering this property have high expectations. We will definitely return when we need a dose of "ahhhh". Pros: - The mangrove forest setting...

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1Thank intlbnkr
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear intlbnkr, Thank you for your detailed review of what travelers can expect at Rosewood Mayakoba. We feel lucky to be situated in such a unique area along the coast, where we can offer our guests private suites surrounded by jungle and wildlife, or beachfront accommodations that overlook the beautiful sea. As you note, the beach can be access by...

Bath, United Kingdom
Reviewed 3 weeks ago

From the time you arrive, you start to feel that this hotel is special. The hundreds of staff at the Rosewood Mayakoba look after you hand and foot, greeting you warmly and treating you like an honoured guest. The Rosewood has clearly worked hard to create an incredibly relaxing and luxurious experience for all its guests. While we stayed in...

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4Thank Jonathan H
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Jonathon H, Thank you for your review, Jonathon. Our specially personalized degree of personality can sometimes take adjusting, but just know that you can utilize your butler’s service as often or as little as you’d like. Especially through our custom app, we simply hope it is a convenient way to, say, make dinner reservations while you’re by the beach,...

Indianapolis, Indiana
Reviewed 3 weeks ago via mobile

Resorts do not get better than this. We stayed here for our honeymoon and the entire experience was 5 stars. Every meal was delicious. The design of the resort is perfection and truly one-of-a-kind. The resort offers so many unique touches that set them apart-- the boat ride to your lagoon suite after check-in, golf cart rides to the beach,...

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Helpful?
Thank raychlanne
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear raychlanne, On behalf of our team, we would like to wish you all the best in your life together. It is an honor to accommodate guests on their honeymoon, and we are thrilled that you were satisfied with your experience. We like to think that a stay here can be what you want it to be—a romantic getaway, an...

Ipswich, Massachusetts
Reviewed 3 weeks ago

A great experience at a great property. Very relaxing. Every meal we had was very good with plenty of variety at 3 different restaurants. Very high quality food and service without exception. It's not cheap, but if you can accept that early on, it will be worth every penny.

Review collected in partnership with Rosewood Hotels & Resorts
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Thank Brian And Erin H
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Brian and Erin, Thank you for your visit and review. It sounds like cuisine is an important part of the overall experience for you, and we couldn’t agree more. Between contemporary Italian at Casa del Lago, fresh Mexican fare and seafood overlooking the sea at Punta Bonita, and sushi at Agave Azul, we do aim to offer our guests...

tx
Reviewed 3 weeks ago

This was my second visit to Rosewood Mayakoba, and it was WAY better! The butler service provides service like no other hotel I have ever been to. The attention to detail is perfect. The food is delicious, even the room service! (We eat mostly room service so that means a lot) and the kids activities are perfection. My 4 and...

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1Thank mj79Tx
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear mj79Tx, Nothing inspires us more than hearing that your second visit was even better than your first. For a getaway met with ultimate privacy, relaxation, and opportunities to make memories as a family, we hope you were totally satisfied. After all, there’s nothing quite like taking your lunch on your back patio while overlooking the ocean. I do appreciate...

New York City, New York
Reviewed 4 weeks ago

Much more intimate than other resorts we've vacationed, this place knows what matters and gets it right -- the room, beach, restaurants and two pools are all fantastic. A special shout out to the butler service, especially Monica Ortiz, the rooms division manager, who helped me with signing and scanning a document I needed for work.

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1Thank Michael B
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Michael B, Intimate is right. With highly private accommodations, many of which are tucked into the jungle, and personal butler service, your stay can be almost entirely uninterrupted if that’s what you prefer. I will be sure to let Monica know that her service was appreciated. Hopefully, you had ample time to relax and unwind outside of tending to...

Reviewed 4 weeks ago

So it's about a week before our return trip and my wife is worried about the weather forecast for our stay. 80% chance of rain most days...uh oh. So I tweeted at the resort and asked if they could fix it for us. They replied and said they would see what they could do. I don't know how they did...

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2Thank Ineed2chill
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ineed2chill, Well, we can’t take all the credit for the change in weather, but we certainly are pleased it cooperated! It was a treat to see you both again, especially at La Ceiba. Few evenings can compare to one spent in a garden, dining on authentic Mexican fare in the best company. And of course, we loved watching the...

Chatham, New Jersey
Reviewed 4 weeks ago

Excellent customer service and beautiful setting and grounds. I loved this place! Although pricey, it's well worth it in my opinion. I've taken my children to more expensive or similarly priced places because of all the hype and did not find the food, the staff or the accommodations to reflect what I paid. In comparison, this is a great value...

Review collected in partnership with Rosewood Hotels & Resorts
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1Thank babskinner
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear babskinner, We are so pleased your family enjoyed your visit to Rosewood Mayakoba. Our Rose Buds program is a win-win, in that parents can relish in some private time and our younger guests can learn, explore, and play with others their age. When you are ready for another unforgettable vacation of outstanding value, we hope you will consider a...

Charlotte, NC
Reviewed 4 weeks ago via mobile

Incredible butler service, pool-side service, great food, great pools, fantastic accommodations, and small touches makes this one of the best! One pool is by the ocean and the other is more of a relaxed "zen" experience. Try them both!

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Thank TsquaredCharlotte
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear TsquaredCharlotte, Thank you for your review. It sounds as though all of your expectations were met, and we are thrilled to hear it. As you note, you have multiple options for enjoying the water—our beachfront, the Aqua infinity pool, the more private Casa del Lago pool, or, of course, your suite’s private plunge pool. It’s wonderful to know you...

Los Angeles, California
Reviewed 4 weeks ago

If you are looking for a bargain, then forget about staying here. The room rates are high and that is just the beginning; food, beverage, taxes, fees, and other charges are also significant. If, however, you are less concerned with cost and are looking for a relaxing vacation experience in a serene environment, then this is the place for you....

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4Thank Latitudes_Dancer
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Latitudes_Dancer, Thank you for your review and recommendation following your stay with us. As a Rosewood property set in such a stunning location, our aim is for our accommodations, amenities, and above all, service, to exceed your every expectation. Without our passionate team, we couldn’t deliver on this promise, so I thank you for your compliments. One thing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM3,322 - RM8,265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
146 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
3 months ago

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've only tried the deluxe overwater lagoon suite, but we'd do it again. The private deck, daybed, and plunge pool mean you can skip the beach if you want. It's almost too big for two people, but it's private and quiet and the master suite goes pitch black at night. I wish I had a way to recreate that sleep when I'm at home.”
 of 5 bubbles ChitownEX, 29 Mar 2017 | Read review
“Make sure you meet your butler right away, and know how to get in touch with him/her. They are a big help during your stay. And like I said in my review, I liked the lagoon suite. Easy walk to the main part of the property, restaurants, spa and pools and a nice, quick bike ride to the beach. We enjoyed this option. Split our time evenly between pools and beach.”
 of 5 bubbles denisea876, 27 Mar 2017 | Read review
“All are wonderful”
 of 5 bubbles timrobin, 22 Mar 2017 | Read review
“The lowest room category the lagoon suite is amazing with a lagoon view, private patio and rooftop sundeck!”
 of 5 bubbles 851press, 21 Mar 2017 | Read review
“Beachfront or lagoon”
 of 5 bubbles Woodymur, 18 Mar 2017 | Read review
5 of 5