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Rosewood Mayakoba

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1,463 Reviews from our TripAdvisor Community

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Showing 1,306: English reviews
Dallas, Texas
Reviewed 29 January 2015

First of all, this is a first rate hotel by any measure. Rooms are terrific and the setting is beautiful. But what really sets this property apart, and any hotel for that matter, are the staff. Service is impeccable. Sure, you pay more at this hotel than most of the others, but I say it's worth every penny. It is...

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Helpful?
5Thank George B
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear George B, First and foremost, we hope you are recuperating well. To have your trip cut short in such a distressing way is unpleasant, and it was certainly the least we could to lessen any associated stress with checkout. Our guests’ safety and ongoing satisfaction are some of our highest priorities. We very much appreciate your kind words, and...

Oslo, Norway
Reviewed 29 January 2015

The Rosewood Mayakoba is a truely a special place. We were there for 5 days, a family of 4 with 2 small children. Our Studio Suite was large and a heaven of luxury. Our butler Alberto made sure we had everything we needed, helped us with the smallest of problems and was there when we needed something. Our 3 year...

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2Thank StianR76
Dallas, Texas
Reviewed 28 January 2015

This is a beautiful resort. We went over MLK weekend and it was at or near 100% capacity every night. The service level was still very good, and I can only imagine what it would be on a less crowded weekend. Every member of the staff is incredibly cheerful and has a smile on their face. While we had to...

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Helpful?
1Thank Ageveret
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ageveret, Thank you for taking the time to review your stay at Rosewood Mayakoba. For such a busy weekend as it was, we are so pleased that you were still able to visit Sense Spa and enjoy a round of golf at El Camaleón. We also hope that our service was still at its very best. We appreciate knowing...

Chicago, Illinois
Reviewed 27 January 2015

It's nice, do not get me wrong. But it has many flaws. As well, I'm not a fan of the VERY large compound. I like to put on my heels and walk to dinner. Here, that's not an option. You'll need a golf cart or bicycle to get you there. We ate at banyan tree one evening. Such a gorgeous...

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4Thank Rachel B
Roanoke, Virginia
Reviewed 27 January 2015

This is an outstanding hotel relative to other five-star resorts in which we've stayed. The staff and facilities are wonderful. The individual rooms feel fantastically private with plunge pools and water access. We loved using the bikes and walking paths. Arriving with our less-mobile parents, our butlers went out of there way to assist us with transportation and planning special...

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1Thank David R
Reviewed 24 January 2015 via mobile

Not enough good things to say about this place. The rooms are gorgeous with private hot tubs and pools. The food is absolutely excellent from an incredible breakfast to a beachfront lunch to a private dinner. Staff is amazing and there are a ton of them. Just got done staying here and Nizuc can say that Mexico has finally arrived...

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5Thank Seaurchineceviche
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Seaurchineceviche, We are so pleased to hear you enjoyed your stay at Rosewood Mayakoba and Mexico in general. Our location in gorgeous Playa del Carmen makes it a true joy to serve our visitors. To hear you enjoyed your dining experiences, your suite, and the staff service is wonderful and we are happy to have provided you with a...

Albuquerque, New Mexico
Reviewed 21 January 2015

We spent a long weekend at the Mayakoba to celebrate our anniversary and stayed in an oceanfront suite. The room was spacious, with high quality architectural and interior design and furnishings. The location was convenient to the beach restaurant and facilities and, though roughly a kilometer from the main hotel restaurants, the golf cart shuttles were never more than a...

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1Thank Victor J
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Victor J, On behalf of all of us at Rosewood Mayakoba, congratulations on your anniversary! We are delighted to hear you enjoyed a quiet, secluded stay in your Oceanfront Suite, but still found it easy to travel to other parts of the resort. Even more so, we are pleased our staff was always on hand to assist you. Thank...

Saint Louis, Missouri
Reviewed 21 January 2015

We are just back from a truly outstanding 6 day trip to Rosewood Mayakoba. We always travel to high end resorts- this year we were going to go to One and Only Palmilla, but that was closed because of the hurricane. I happened into Rosewood Mayakoba on another website, and honestly wasn't sure what to expect since it is close...

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3Thank Andrew M
Philadelphia, PA
Reviewed 20 January 2015

First, the property itself is expansive and perfectly maintained. Beautiful landscaping expertly manicured. There are 2 large pools that are gorgeous. This is a 5-star resort all the way. The food is very very good. There are 3 restaurants that all offer a variety of cuisines (Mexican, Italian, Asian). We did the in-room suite service a couple of nights and...

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4Thank universltraveler
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear unversltraveler, It was a pleasure to read your kind words. To hear that our staff service is what made our resort is truly delightful. Please know that the smiles you see are genuine, as we are here to serve our guests. We are pleased you enjoyed lounging by the pool, dining at our onsite restaurants, and exploring the grounds....

NJ
Reviewed 19 January 2015

All the positives you've read on TA about the Mayakoba are true and then some. Whoever is responsible for training the staff deserves a bonus. They manage to eliminate any stress related to traveling and can't do enough to make your stay as perfect as possible. Example: we ordered breakfast to be served in the room and watched as our...

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3Thank Fornovo
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Fornovo, Thank you very much for taking the time to review your stay. Knowing that we are oftentimes a vacation destination, eliminating stress for guests is one of our highest goals. It is great to know you enjoyed both exploring Tulum and relaxing poolside. Thank you for your compliments regarding our staff, we will pass them along! If you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM3,609 - RM10,143 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
130 questions
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Questions? Get answers from Rosewood Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“everything is exceptional...”
 of 5 bubbles fernir2014, 30 Nov 2016 | Read review
“The lagoon suites are far larger than the rooms on the ocean. ”
 of 5 bubbles Y1864BXsusanr, 29 Nov 2016 | Read review
“Splurge for the beach front suites, you won't regret it!”
 of 5 bubbles JasonM751, 28 Nov 2016 | Read review
“Every villa is great. Just depends if you want to be closer to beach or spa.”
 of 5 bubbles cathygD1866KE, 21 Nov 2016 | Read review
“The Ocean view room was beautiful with a walkout directly to the plunge pool and beach”
 of 5 bubbles 314brandiw, 21 Nov 2016 | Read review
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