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Rosewood Mayakoba

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1,504 Reviews from our TripAdvisor Community

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There are newer reviews for Rosewood Mayakoba
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Showing 1,339: English reviews
London, United Kingdom
Reviewed 5 March 2015

The most fantastic hotel. Having stayed at all 3 properties in Mayakoba the Rosewood is in a league of its own. It goes without saying that the room and amenities are stunning as is it's integration into the beauty of the lagoons and waterworks. But what really separates the Rosewood from others is the attitude of all the staff and...

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1Thank Chang P
Des Moines, Iowa
Reviewed 5 March 2015 via mobile

Just spent three days at Rosemont Mayakoba and everything was fantastic. The rooms were gorgeous, the staff beyond attentive, the butlers so helpful. I would return in a minute. Not a single request went unnoticed, service was prompt, all the staff seemed genuinely happy to work there, food was great, late checkout request granted.

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2Thank insred
Freehold, New Jersey
Reviewed 3 March 2015

I have to start off by saying this is the first review I have ever posted on Trip Advisor even though my wife and I have done quite a bit of traveling, but I was so disappointed with this resort I felt I had to let others know what to really expect. I also need to say that the resort...

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29Thank dtajfel
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear dtajfel, Thank you for your review and for taking the time to speak with me further about your experience. We are extremely disappointed that we did not meet your expectations; however, having had the opportunity to relay our conversation to the team, I look forward to putting new practices into place that will further perfect the guest experience. To...

New York City, New York
Reviewed 2 March 2015

This my Family's favorite place. This is our third year in a row going in February. The resort has gotten better each year. This year's highlight was the La Ceiba dinner. It was amazing. Great food and great company in a beautiful setting. It was great meeting Daniel (the GM) and Lutz. They were so pleasant and helpful. It seems...

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1Thank Adam L
Chicago, Illinois
Reviewed 1 March 2015

Rosewood Mayakoba delivers FABULOUS service, huge rooms, delicious meals, best in class spa services- all in a luxurious and beautiful setting. There is nothing not to like about this terrific resort. This is the best resort in Mexico- hands down.

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4Thank Dan35805
Pittsburgh, Pennsylvania
Reviewed 1 March 2015

Stayed with a number of friends from work for four nights. Simply put the most amazing place I have ever stayed. We started with a boat ride in the lagoon to our room. We had a Deluxe Lagoon view room. I think these are the best rooms on the property. Staying on the eastern side of the property was nice...

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6Thank HStyl
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear HStyl, Thank you for taking the time to review your stay at Rosewood Mayakoba. It is a pleasure to know our service exceeded your expectations, and we can assure you it is exceptional at all Rosewood properties. In particular, we will let Juan and Alex know that their assistance was appreciated! It sounds as though you enjoyed trying our...

High View, West Virginia
Reviewed 28 February 2015

I will start off by saying that we have been very fortunate to visit and stay in some incredible properties. We spent our honeymoon at the amazing Hotel Bora Bora (ranked the #1 most romantic hotel in the world by some travel experts) and the lovely Four Season in Nevis among others. However, we both felt the Rosewood Mayakoba was...

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3Thank Karen H
Myrtle Beach, South Carolina
Reviewed 28 February 2015

What can't I say about this property? Props to the GM, Daniel. Not only is this a most gorgeous property, but every single employee we encountered not only went out of their way to make sure everything was perfect, but when we'd say "Gracias" - they all respond, "It's a pleasure!" You can really tell that they all love their...

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4Thank turbotravelers
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear turbotravelers, At Rosewood Mayakoba, there is no such thing as going “overboard” on a review – we love to hear any and all guest feedback. First off, please accept my sincere thank you for mentioning the team and their positive attitude. As you mention, it makes my job easier when the staff is happy, and I am touched you...

Holliston, Massachusetts
Reviewed 27 February 2015 via mobile

My wife and I stayed 13 nights at this resort and could not have had a better experience. From the people to the service, the physical property, the food, an amazing spa, just everything was great. Every room has a butler to cater to your needs and ours, Fernando, was exceptional. Also the food and Beverage manager, Lutz, although, I...

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1Thank Bruce R
wilmington, delaware
Reviewed 25 February 2015 via mobile

Everything - rooms, food, wine, service, amenities, spa, golf was wonderful. Beyond expectations. Definitely will return. Love the Mexican hospitality experience. Was upgraded on arrival. Concierge arranged dinner , spa and golf by email ahead of the visit.

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1Thank bionic

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM3,421 - RM10,549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
138 questions
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london
Ottawa, Canada
25 days ago
Old Tappan, New Jersey

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“211 on the lagoon - beyond luxurious and beautiful.....”
 of 5 bubbles martinandnaomil, 19 Jan 2017 | Read review
“You cannot go wrong since the entry level is the highest I've ever seen.”
 of 5 bubbles CarolH2011, 18 Jan 2017 | Read review
“I would be surprised if there is a single room on this property that is not stunningly incredible.”
 of 5 bubbles christianandeliz2017, 6 Jan 2017 | Read review
“The rooms are absolutely amazing and as private as can be. Even the smallest was HUGE! We enjoyed the lagoon suite and would look to try a beach suite next time. ”
 of 5 bubbles J2122BXerinr, 3 Jan 2017 | Read review
“Rooms are lagoon view or beach, we prefer the lagoon.”
 of 5 bubbles C6139JLlaurenh, 2 Jan 2017 | Read review
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