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Family Club at Grand Riviera Princess

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Traveller (562)
Room & Suite (102)
Pool & Beach (75)
Overview
  • Excellent56%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“pirate buffet”(32 reviews)
“bunk beds”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (657)
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406 results
Traveller rating
208
119
43
18
18
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LanguageEnglish
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208
119
43
18
18
Show reviews that mention
All reviewspirate buffetfamily club sectionbunk bedskids buffeta la carte restaurantsclub poolsergio castrothe ice cream shopfamily vacationclub conciergekids pooltop bunkswim up roommain buffetsmamma miaswim outsmain resort
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1 - 5 of 406 reviews
A TripAdvisor Member
21
Reviewed 5 days ago

Our family vacation at the Grand Riviera Princess Family Club was absolutely fantastic!! Our swim out suite was amazing! A little sun in the morning and just enough shade for the afternoon! All of the staff there are super friendly, polite and very helpful! Bartenders...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed 1 week ago

I have been with my husband for 18 years and have been trying to get him to Mexico after spending several summers there with my family growing up. We finally got a chance to go, after two months of research to make sure I was...More

1  Thank Sarah B
Reviewed 2 weeks ago via mobile

My wife loves the ocean and has been wanting to visit Cancun for a while. Some friends of ours stayed at this resort a few months before, are planning to go back and told us good things about it. The good: - clean and well...More

1  Thank adrianaX3065DK
Reviewed 2 weeks ago via mobile

Check in at this Princess Resort was easy. Slightly slower than anticipated but went well. Resort staff and concierge were amazing. All were super accommodating and very nice. We stayed in the Family Club resort area. We opted for the swim out room. Best idea...More

2  Thank TODDnGABRIEL
Reviewed 2 weeks ago via mobile

It was a great resort and i would come back again.the ladies at the kids club were very nice and kind, specially Hellen, Angie,Yadira,Norely and Caro, I really enjoyed their company and all the activities we did together, I definitely gonna miss them and wish...More

Thank _ccandidof
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$166 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#45 Top resorts Hotel in Playa del Carmen
#56 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$166 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#45 Top resorts Hotel in Playa del Carmen
#56 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (562)
Room & Suite (102)
Pool & Beach (75)
Dining (49)
Family and Play Areas (59)
Amenities (47)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Katy M
20 August 2018|
AnswerShow all 2 answers
Response from Sarah B | Reviewed this property |
Hello, yes, they are absolutely provided. You don't need to bring your own :) Sarah
1
Vote
KalsLoisLane
10 July 2018|
AnswerShow all 4 answers
Response from TheLittlestPassport | Reviewed this property |
Though they accept American, the hotel's exchange rate was not very favorable. In general, we found that it was worth it to carry pesos.
2
Votes
Sabryna S
22 June 2018|
Answer
Response from Porth64 | Reviewed this property |
What you're after is in the Family Club part of the hotel. Did you book directly with the hotel or through a travel agent, if through an agent any amendments will need to be made through them. Good luck!
0
Votes
Room Tips
"If you're traveling with kids, get a room with bunk beds"
Read review
"swim out rooms"
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"Bunk beds for the kids are great!"
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"There were cockroach in the room"
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