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Grand Riviera Princess All Suites Resort & Spa

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Traveller (10883)
Pool & Beach (2025)
Room & Suite (1773)
Overview
  • Excellent46%
  • Very good31%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“sports bar”(651 reviews)
“fondue”(412 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (9,621)
Filter reviews
7,177 results
Traveller rating
3,021
2,280
1,062
450
364
Traveller type
Time of year
LanguageEnglish
More languages
3,021
2,280
1,062
450
364
Show reviews that mention
All reviewsa la carte restaurantssports barfondueplatinum suitemama miaplatinum areala fleurchill out barplatinum conciergeplatinum poolthe grilllas olasdays in advanceprivate poolwater shoesseafoodfree room service
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1 - 5 of 7,177 reviews
Reviewed 2 days ago via mobile

Staff very good, kind, courteous and helpful. Couldn’t do enough for you. Grounds and rooms immaculate. Food and drinks were good Pools and bar staff fab. Beach nice but sea disappointing due to the sea weed

3  Thank anne d
Reviewed 2 days ago

Great pools, The Villa room was gorgeous, staff friendly, Margarita at the Bar for the Villas was superb and attentive in every way. The entertainment was just ok, and the food was not very good at all. The Sports Bar was the only food we...More

1  Thank Herb R
Reviewed 2 days ago

I swithered between 3 and 4 stars for this Hotel, the main reason for opting for 3 is the amount of money we laid out and the expectation we had before we left Firstly, we had a good holiday, but had to get a few...More

2  Thank corrieri
Reviewed 2 days ago

Beautiful Hotel. The Villas are the best, especially the service provided by the bartender Pedro and the waitress Margarita. They are exceptional and can't wait to see them there when I come back again.

Thank paradicetheatre
Reviewed 3 days ago via mobile

Myself, husband and two teenagers came here for first two weeks in july. First impressions were the enormity of the resort. It has beautiful maintained ground. We stayed I the juniors suites in a central location of the resort. The room was absolutely ample for...More

2  Thank Michelle P
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$168 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#47 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#59 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$168 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#47 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#59 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10883)
Pool & Beach (2025)
Room & Suite (1773)
Dining (725)
Family and Play Areas (124)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
Ask a question
Tammy H
18 July 2018|
AnswerShow all 2 answers
Response from Michelle P | Reviewed this property |
I'm not sure but it was really easy and straightforward to book the restaurants as soon as you get there. We were able to book a week of a la carte restaurants. Don't believe the negative comments.
1
Vote
Chris W
17 July 2018|
AnswerShow all 3 answers
Response from limerick_lady_10 | Reviewed this property |
There was Dos Equis on tap, it was prefectly fine.
1
Vote
Room Tips
"Avoid those backing onto the Yucatan Princess if you value some quiet time"
Read review
"Stay in the Laguna Villas. They are the best and worth the upgrade."
Read review
"Ask for ground floor room if you have mobility issue. Elevators are few and far between."
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"The platinum rooms are nice, but may or may not have a view. The mid rooms have swim-out patios. I would have..."
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