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Grand Riviera Princess All Suites Resort & Spa

8,805 reviews
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Traveller (10293)
Pool & Beach (1964)
Room & Suite (1515)
Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(600 reviews)
“fondue”(382 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,805)Write a Review
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Traveller rating
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2,109
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2,707
2,109
980
431
332
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11 - 15 of 6,559 reviews
Reviewed 5 days ago

We had a swim up villa, was super nice to have a room right off the pool!! We had a perfect spot in front of the entertainment and near swim up bar. This hotel is large, so be prepared for lots of walking, now they...More

Review collected in partnership with this hotel
Thank 222christinai
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 3 days ago

Dear 222christinai, Thank you so much for sharing your review with our TripAdvisor readers and for choosing us as your holiday destination. We liked how you described the incredible experience you lived at Grand Riviera Princess Hotel, we do our very best to ensure our...More

Reviewed 6 days ago

Our group of 8 people stayed at this resort from December 29th-Jan 5th. It was honestly a great vacation. It was a HUGE resort, a lot to see and explore. The resort has many al la cartes as well as a few buffets. The best...More

1  Thank nadinecanejo
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 3 days ago

Dear nadinecanejo, On behalf of the Grand Riviera Princess staff, we would like to thank you for choosing us as your holiday destination and for sharing your detailed review with our TripAdvisor readers. We are sure Suzana and Silvia will be happy to read it...More

Reviewed 6 days ago

Myself and my wife spent 5 day here after Christmas through the New Year. It took us about 40-45 minutes to reach the hotel from the airport. The resort is quite large and is suitable for just about anyone. There were countless pools. Some with...More

3  Thank devy69
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 3 days ago

Dear devy69, Thank you so much for sharing your review with our TripAdvisor readers and for choosing us as your holiday destination during your visit to the Riviera Maya. We are very glad to read you had a great stay and enjoyed the service and...More

Reviewed 6 days ago

I'll start with the pros about the resort grounds and platinum package: The resort was huge and very clean. It felt like the jungle with mangroves, palm trees, so many different birds, coatis, and iguanas . Property was clean and the shuttle ran every 15...More

2  Thank mamonty135
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 3 days ago

Dear mamonty135, First of all, thank you so much for sharing your detailed review with our TripAdvisor readers and for choosing us as your holiday destination during your visit to the Riviera Maya. We are delighted to know you enjoyed the service and kindness of...More

Reviewed 1 week ago

Was most enjoyable experience - we had some issues with getting locked out of our room on my birthday and were rewarded for our inconvenience a bottle of champagne and some cakes from the front desk - wife felt that this should of been a...More

Review collected in partnership with this hotel
1  Thank Guy H
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 3 days ago

Dear Guy H, Thank you for taking the time to write and share your review with our readers and for choosing Grand Riviera Princess as your holiday destination. We are very glad to know you and your family enjoyed your stay, our staff service and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$193 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#50 Luxury Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#59 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$193 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#50 Luxury Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#59 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10293)
Pool & Beach (1964)
Room & Suite (1515)
Dining (684)
Hotel & Grounds (6116)
Bathroom (217)
Family and Play Areas (110)
Business Centre & Event Rooms (28)
Questions & Answers
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wearestoke
16 January 2018|
AnswerShow all 2 answers
Response from BUDDYV | Reviewed this property |
We always book platinum ahead costing us about $400 additional for six nights. You can upgrade at check in with a slim chance of availability
0
Votes
Room Tips
"Platinum suites was very quite"
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"Family club is quiet at night time but comes with early morning babies."
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"The Junior Suites in the middle of the resort are conveniently located midway between the beach and lobby."
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"To get some peace and quiet Get a room towards the trees instead of the pool area."
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