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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    06/11/201707/11/2017
    1 room, 2 adults, 0 children12
     80 people are viewing this hotel
    US$224
    US$188
    SAVE US$36
    US$224
    US$224
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
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    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (576 reviews)
    “fondue” (397 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Sandos Caracol Eco Resort
    12,888 reviews
    #83 of 211 hotels in Playa del Carmen
     
    Sasha Hotel
    48 reviews
    #159 of 211 hotels in Playa del Carmen
     
    Playacar Palace
    4,614 reviews
    #24 of 211 hotels in Playa del Carmen
     
    The Palm at Playa
    1,546 reviews
    #21 of 211 hotels in Playa del Carmen
     
    Rooms
    6 Nov7 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (8,467)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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    21 - 25 of 6,293 reviews

    Reviewed 1 week ago via mobile

    Very disappointed with the service at the hotel. First if of all, when we checked in we were deliberately given a lower class room because the hotel was overbooked. We realized it wasn't the right room when we got to the room and asked for...More

    7  Thank Daniel F
    Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 5 days ago

    Dear Daniel F, Thank you so much for the taking the time to write this review as it gives us the opportunity to improve. Probably there was a misunderstanding, and this is concerning to us and we would like to offer to speak with you...More

    Reviewed 1 week ago

    The hôtels is just fabulous the food is great and the personnel is very nice. They have good Entertainment every night. The beach is not that great with all the weeds in front but the rest is awsome. I reccommand this hotel.More

    Review collected in partnership with this hotel
    Thank gaetans457
    Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 5 days ago

    Dear gaetans457, We are absolutely delighted to read you felt welcomed and that the hotel provided a personalized and friendly atmosphere. We sincerely hope you do decide us to visit us once again in the near future. Warm regards from all the Grand Riviera Princess...More

    Reviewed 1 week ago via mobile

    Cannot fault this hotel. Came on honeymoon, dinner on beach complimentary, tried 8 out of the 10 a large carte restaurants all very good in different ways. Food in buffet restaurant very good and varied. Room excellent and very clean, mini bar restocked every day....More

    2  Thank annemurphy69
    Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 5 days ago

    Dear annemurphy69, We would like to thank you for choosing Grand Riviera Princess as your holiday destination to your visit to Riviera Maya. We loved how in a few words you described the incredible experience you lived during your stay. We have a very important...More

    Reviewed 1 week ago

    Though we arrived a day late, they didn't have our room, a room which obviously was paid for. We were a day delayed because of weather. Check-in took almost an hour. Food in the Buffet Restaurant was just adequate, and I'm not picky. Food at...More

    5  Thank Judy T
    Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded yesterday

    Dear Judy T, Thank you for taking the time to share your experiences with the Trip Advisor community. We have taken all your feedback on board and this will be used constructively to perfect our Grand Riviera Princess experience. Please accept our apologies for not...More

    Reviewed 1 week ago

    When you get there, the hotel looks impressing, the check in is slow and you are not provided with enough information, you pretty much get handed the policies and a hotel grounds map, but that's it. You are not escorted to your room, you have...More

    2  Thank PatricioGutierrez
    Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded yesterday

    Dear PatricioGutierrez, Please, accept our apologies for not living up to your expectations and thank you so much for the taking the time to write this review as it gives us the opportunity to improve. We have carefully noted each point you raised and once...More

    Sandos Caracol Eco Resort
    12,888 reviews
    #83 of 211 hotels in Playa del Carmen
     
    Sasha Hotel
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    #159 of 211 hotels in Playa del Carmen
     
    Playacar Palace
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    The Palm at Playa
    1,546 reviews
    #21 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$161 - US$526 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Hotwire, HotelsforEveryone, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
    Dining (678)
    Hotel & Grounds (5957)
    Bathroom (213)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Sandos Caracol Eco Resort
    12,888 reviews
    .50 km away
     
    The Palm at Playa
    1,546 reviews
    .70 km away
     
    Sasha Hotel
    48 reviews
    .25 km away
     
    Playacar Palace
    4,614 reviews
    .38 km away
     
    Nearby Restaurants
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    .05 km away
    Nearby Attractions
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    .24 km away
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    .35 km away
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    Ask a question
    Questions & Answers
    vie_voyage
    21 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    The smell , if any, would be from the standing water in the mangroves. It never affected us though
    2
    Votes
    ismaelito j
    21 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    It does have some rocks and weeds but you can swim. The best spot for a sandy bottom in my experience was straight out after you cross the wooden bridge
    0
    Votes
    Room Tips
    "the rooms away from the pools are quieter. If you're a beach person don't bother with swim up rooms."
    Read review
    "Swim up rooms are a must!"
    Read review
    "Whatever room take a screwdriver"
    Read review
    "Villa Laguna. It's worth it."
    Read review
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