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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    29 Oct 30 Oct
     Book now! This hotel is likely to sell out soon.
    US$201
    US$155
    SAVE US$46
    US$201
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
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    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (567 reviews)
    “fondue” (374 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Hotel Peter Pan
    1 review
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    Sasha Hotel
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    Mom's Hotel
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (8,459)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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    2,261 - 2,265 of 6,288 reviews

    Reviewed 15 November 2015 via mobile

    Came here with my partner for our first holiday together & his first ever holiday abroad and it was absolutely fantastic! The staff were amazing and couldn't do enough for you, always making you feel welcome & comfortable. The food from the restaurants was fantastic...More

    7  Thank Amanda S
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear Amanda S, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion...More

    Reviewed 15 November 2015

    The rooms are nice, the grounds are lovely and room service employees were nice, though, the rooms could have been cleaner as well as the towels. I found the wait staff to be pleasant and accommodating, however, the gents whom assist with luggage, etc. around...More

    3  Thank Marisol A
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear Marisol A, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. All your comments have been passed to the Front desk manager to take action on...More

    Reviewed 15 November 2015 via mobile

    The resort is beautiful and luxurious, but way too big. Pools were nice, grounds and rooms were clean. The buffets were standard like most other all inclusives. Where they lost me was at the theme (al a carte) restaurants. The food was just bad, very...More

    2  Thank Bettemrx
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear Bettemrx, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. We hope that we will be able to welcome you back to the Resort in the...More

    Reviewed 14 November 2015

    The good: The staff at the hotel are wonderful; can't do enough for you day or night. The a la carte restaurants are a fantastic idea and worth booking; we especially liked the Tempanyaki show cooking and La Fleur. That said, the buffet was very...More

    4  Thank zany_janey
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear zany_janey, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. We offer to see the room first and you said that is was ok, all the...More

    Reviewed 14 November 2015

    Just got back from a wonderful holiday! Got there on Nov 5/15 and it was pouring!!! First two days were rainy; however the resort has NOTHING to do with the weather. It was raining so hard there was really little they could do other than...More

    13  Thank Michelle B
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear Michelle B, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion...More

    Hotel Peter Pan
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    Mom's Hotel
    43 reviews
    #172 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$155 - US$519 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Orbitz, Travelocity, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
    Dining (678)
    Hotel & Grounds (5957)
    Bathroom (213)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
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    .25 km away
     
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    .26 km away
     
    Mom's Hotel
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    1 review
    .06 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .37 km away
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    Ask a question
    Questions & Answers
    carsunsyl
    20 October 2017|
    AnswerShow all 2 answers
    Response from ramblindan2017 | Reviewed this property |
    Hi, Sadly the Platinum Riviera or Sunset side doesn't have much of a view. I believe people who book them are expecting more as far as a view and are disappointed . In Riviera there are no actual rooms that really face the... More
    1
    Vote
    lesliecrumb
    20 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Deluxe junior and platinum suites have jacuzzi's on the balcony. Platinum and Laguna have 24 hr room service.. Swim up deluxe suites have pool access right from the room... All Inclusive: WIFI access in the rooms and... More
    0
    Votes
    Room Tips
    "Whatever room take a screwdriver"
    Read review
    "Villa Laguna. It's worth it."
    Read review
    "Choose the Junior Deluxe Suite - doubles the size of room and a few extra restaurant choices"
    Read review
    "Just getting a room was an added bonus for us."
    Read review
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