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Grand Sunset Princess All Suites Resort

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7,874 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,491: English reviews
Lewisville, Texas
Reviewed 7 October 2012

I recently spent another great vacation the the Grand Sunset Princess with my new bride. I first discovered this great hotel 3 years ago when I went there with on a work trip and I must say, I love it. First off, yes it is big. Which I like because there is always more to do. Weather you want to...

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6Thank pdetx
Quispamsis, New Brunswick, Canada
Reviewed 5 October 2012

I was with a group of 9 women and we stayed in the Grand Yucatan adults only section. We had the swim out rooms and loved it! There was hardly anyone at the pool in this section - maybe we scared them away :) Leticia who works the bar there was wonderful! She even delivered a tray of drinks to...

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4Thank Katherine M
Richmond, Canada
Reviewed 5 October 2012

I stayed at this hotel from Sep 23-30 for my first time visit to cancun. I booked the platinum suite because I wanted the jacuzzi in my balcony. But I was pretty disappointed when i arrived, the jacuzzi is sooo dirty that i just don't want to touch it at all. Anyway, the advantage of platinum package is that your...

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5Thank beelau
San Diego, California
Reviewed 5 October 2012

This was our 3rd time to Cancun, 1st time at The Grand Princess. We were there from Sept 25-Oct 2, 2012. We had such an amazing time we are already planning on returning next year. Upon check-in, we were upgraded to the jr. suite with separate jacuzzi tub with jets. Yay! The resort is big and beautiful. The grounds are...

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3Thank BBDoll619
Calgary, Canada
Reviewed 4 October 2012

We were at the Grand Sunset Princess on September 5 to the 12th. It was our first time to Mexico. We got the Platinum package when we booked our tickets. We give this resort a 10 out of 10 for everything. What a lovely place to spend your vacation. We were treated like royalty. Our concierge Octavio and Estavan at...

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9Thank TinaA644
Scugog, ON
Reviewed 4 October 2012

It is well worth it to upgrade to the Platinum program. You get better rooms (ocean front, nicer rooms, two jaccuzzis -- one on the balcony overlooking the ocean) and can use the a la carte restaurants without paying extra. Plus you have a private concierge only open to Platinum program guests -- very nice. One well-kept secret: There is...

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5Thank Kevin A
Toronto, Canada
Reviewed 3 October 2012

I agree with everyone who gave high reviews to this hotel as it is a great 5 star resort. We stayed in Platinum suite, and paying a bit extra all worth it. You get welcome glass of Champaign at the priority reception, the premium drinks, not the cheap stuff and is not suitable to drink; your own lobby, with towel...

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7Thank I123123
Prevost
Reviewed 3 October 2012

What to say!!! WOW. Every year we have a family vacation with our 2 kids (20 and 25 years old) . We had high expectations for this hotel and beleive me they were met. We upgrated in Platinium suites and was really worth it since you get much more privileges , and our suites were also communicating. The hotel is...

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8Thank Christine G
Waterville, Quebec, Canada
Reviewed 3 October 2012

We were at the Grand Sunset Princess on the 25 et 26 of september 2012. It was our 2nd time. Everything was excellent. We were at the Yokatan suite and swing up, What a dream room. The service was excellent even on the beach, we had a reserved place on the beach with a waiter, we felt like royalty. We...

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6Thank Pierrette R
Montreal, Canada
Reviewed 1 October 2012

We went to GRAND SUNSET PRINCESS ALL SUITES between the 21 & 28 September 2012 Here is the good and the bad of our trip The Airline: Sunwing BAD -We went to the airport and upon arrival at the check in were told that our carry on luggage was too heavy. We were told to move aside and arrange the...

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8Thank 19nosliw62

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM769 - RM2,058 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
890 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Platinum area. Worth every extra penny!!!! Loved it. Over the top service.”
 of 5 bubbles CherylT992, 7 Dec 2016 | Read review
“Eat at the sports bar!!”
 of 5 bubbles damont450, 6 Dec 2016 | Read review
“If you want closer beach access you'll be farther from the main lodge”
 of 5 bubbles rachelle1820, 6 Dec 2016 | Read review
“I wish the room service was included in the all inclusive price. ”
 of 5 bubbles , 5 Dec 2016 | Read review
“Platinum Suite but request a top floor ocean facing or your stuck looking at construction”
 of 5 bubbles WildermereBeach, 3 Dec 2016 | Read review
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