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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,487 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 7,006: English reviews
Toronto, Canada
Reviewed 15 April 2013

We just got back yesterday from this resort. We went for a family wedding which was beautiful. All was coordinated nicely, the ceremony and logistics all seemed to go wonderfully. I will break out my review with the buckets of what we look at in resort vacations. We are a family of 3 with a small child: Water: the beach...

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2Thank happycanadian_11
Blaine, Minnesota, United States
Reviewed 15 April 2013

We stayed at GSP from 4/4-4/13 for our wedding. We traveled with 50 people so my review will not only be based only on our perception, but the feedback from my guests. This is my 3rd AI resort and my husband's 5th. As every review states, this resort is absolutely beautiful. Many people state it is a 15-20 min walk...

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7Thank Angela S
Oyen, Alberta, Canada
Reviewed 14 April 2013

We spent a week at this resort. Overall it was good. Very clean. Staff was very nice. Although, booking into the a la carte restaurants was impossible. We ended up going to just a couple we really didn't want at a late time. And, to my understanding "all inclusive" should be that!.. at this resort, there is extra charges for...

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2Thank Pamela S
Bethel Park, Pennsylvania, United States
Reviewed 14 April 2013

We just got back from 1 week at the Grand Sunset and it was truly a week in paradise. As for the people who write bad reviews on this resort, I have a feeling they are just miserable people in general. The room: We stayed in the junior suite deluxe swimout. Beautiful, clean, big room. No problems with any musty...

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5Thank Susan G
Grand Haven, Michigan
Reviewed 13 April 2013

I will start by saying that the employees at Grand Sunset Princess are GREAT! The people who work here are truly the best thing about the resort. Lorenzo at the Sunset buffet was the nicest employee that we met :) The grounds are beautiful and meticulously maintained. The beautiful grounds really make your longer walks enjoyable. I didn't mind all...

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Thank BobbiS26_66
Sterling Heights, Michigan
Reviewed 13 April 2013

Wow...where do I begin?! This place is a little heaven on earth! The people, the workers, the service is beyond EXCELLENT!! I spend the BEST 7 days there. The place is truly a 5 star... it's VERY CLEAN, the service is perfect, I mean you ask and they are at your doorsteps and then you receive a phone call to...

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4Thank mkaspo
Moncton, Canada
Reviewed 13 April 2013

Resort is very big, perfect for large groups. Customer service was amazing. Food was good. Only downfall is booking the a la carte restaurants. we were not able to book for the week, you need to return everyday. Photographers are amazing great wedding resort. I don't know why there are bad reviews about the WiFi, we knew before going the...

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2Thank Nathalie B
Mount Uniacke, Nova Scotia, Canada
Reviewed 13 April 2013

beautiful resort, concierge irvin spindler was great! helped us with everything we needed and was very nice.. would love to go back to this resort, no one was bugging you to buy things like in the dr.. upgraded to platinum, beautiful pool lounge, private beach was crowded. paid $13 each for the chill out for a day, def worth it...

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1Thank Kayla G
Toronto, Canada
Reviewed 13 April 2013

My wife and I went to Grand Sunset Princess Resort for 1 week, and we definitely did not smell the roses. This is my story: This resort really does NOT deserve their 5-star rating. In my opinion, 3 stars would be more accurate. Before the vacation had even started, we were given the wrong room 3 times! The first time,...

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4Thank Jarmila S
Langley
Reviewed 12 April 2013

Went for a wedding which was disappointing. Glad it wasn't one of my children. Not much except a ceremony, hope it didn't cost them much but I'm sure that isn't the case. We were spread all over the resort. The grounds were beautiful but the resort is huge and a long walk in the evening to get food or drink...

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2Thank WandaL55

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM779 - RM1,910 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#30 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,151 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms here are garden view”
carlr451, 25 Apr 2017 | Read review
“Platinum was great”
novas186, 25 Apr 2017 | Read review
“Ask for a room in the 3000 building it's close to the beach and pools”
samH6062JV, 24 Apr 2017 | Read review
“I had an exterior room I loved it.”
dbQ662AD, 23 Apr 2017 | Read review
“only 1 elevator to go to the rooms, so make sure you don't have a bad knee.”
tiercelina, 23 Apr 2017 | Read review
5 of 5