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Grand Sunset Princess All Suites Resort

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7,878 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,495: English reviews
Vancouver, Canada
Reviewed 1 August 2012

Our family of 4 (Parent and 2 boys age 16 & 9) was there between July 22-29, 2012. Weather: The whole week was nice and sunny (humid, tho, which is expected). There were some cloudy moments, and by that I mean like 3 minutes of cloudiness, which was a nice little break from the heat of the sun. It rained...

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15Thank Khay L
Savannah
Reviewed 1 August 2012

We visited the resort for a week in July. We were traveling with family and had reserved two rooms. A week before our arrival I called and requested our room to be in the same building. When we arrived we checked in (no wait time) and our rooms were ready as requested. We were also given a map of the...

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5Thank Aracely S
Toronto, Canada
Reviewed 1 August 2012

Stayed at this resort for 2 weeks in July, 3 adults and 2 children ( 6 & 2 ), wow where do I begin, there's only 1 elevator for 1400 rooms, I was given a room on the 3rd floor with a stroller, asked to be moved but never was, they didn't have any other room to give me the...

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3Thank Maria M
Scotland
Reviewed 31 July 2012

My wife and I recently visited this hotel in June 2012 for what was meant to be a two week holiday.... We both ended up in the local Mexican hospital after contracting Ecoli and flew home as soon as we were able to. The food was the most disgusting food we have ever witnessed. Raw, cold, frozen flat pack fish,...

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7Thank AJ18holidaylover
toronto
Reviewed 30 July 2012

Stayed at the Princess 14 day in July 2012. Most impressed with landscaping and cleanliness of the entire resort also accommodations ware quite good. Loved FREE tennis lessons in the morning.Luis Fernando Coronado is a tennis coach, and he was fantastic, very professional, kind and spoke very well in English, actually the best in the resort. Go and take advantage...

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6Thank evikToronto
Lancaster, Pennsylvania
Reviewed 30 July 2012

We were five people (2 families), with two adjoining rooms. We stayed for 7 nights the last week in July. As you can see from the other reviews this place gets about 80% favorable marks, so we were on the lookout for any negatives during our stay. We booked through Bookit.com and received all the pertinent information via email. Bookit...

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3Thank StoneLikeThem
Evansville, In
Reviewed 29 July 2012

We went with a much more affordable resort this time, and were happy with what we paid for it, great deal. If you want to just relax and read and hit the beach, this place is perfect and ut served our purposes well for this trip. Just so you know though, it was very difficult to get reservations at the...

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2Thank Amanda R
Oakville, Ontario, Canada
Reviewed 28 July 2012

The week was great, service was awesome, resort was beautiful. We travelled with 2 other families: 6 adults, 6 children aged 11-16. We all had a great time. Room-Stayed in Platinum, Sunset side-it had problems with A/C noise all week, but resort were attentive & did fix major problem. Room smelled musty all week, all clothing we took needed to...

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3Thank Sheila G
Providence, Rhode Island
Reviewed 28 July 2012

Just returned from the resort and we stayed from July 17th through July 26th. We stayed in the Platinum Suites and could not have been more impressed and satisified. The service was excellent and every need and question was taken care of. The food, whether it was the buffets or the restaurants, was superb. The buffet featured a wide variety...

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5Thank barmstrong12
Sevierville, Tennessee, United States
Reviewed 27 July 2012

Stayed at this resort the week of July 16th. Very nice resort, very clean! The staff was very attentive & helpful. We stayed in a Platinum room and was very impressed. The only downside to this resort is that it is very big. It was a 15 minute walk to the beach for us. You probably should bring some water...

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Thank Lynnsie C

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM767 - RM2,057 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
890 questions
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Brooklyn, New York
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Platinum Suites”
 of 5 bubbles 958RyanM958, 8 Dec 2016 | Read review
“Tile too slippery in rooms as we were in a swim out suite!”
 of 5 bubbles Deb99885, 8 Dec 2016 | Read review
“Go for the Platinum area. Worth every extra penny!!!! Loved it. Over the top service.”
 of 5 bubbles CherylT992, 7 Dec 2016 | Read review
“Eat at the sports bar!!”
 of 5 bubbles damont450, 6 Dec 2016 | Read review
“If you want closer beach access you'll be farther from the main lodge”
 of 5 bubbles rachelle1820, 6 Dec 2016 | Read review
5 of 5
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