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02/10/2017 03/10/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    02/10/2017 03/10/2017
    Lock in the lowest price from our partners
    US$149
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    Traveller (9844)
    Pool & Beach (2112)
    Room & Suite (1638)
    Fairmont Mayakoba
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    Ocean Riviera Paradise
    2,339 reviews
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    Family Club at Grand Riviera Princess
    479 reviews
    #64 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (787 reviews)
    “fondue” (509 reviews)
    “sunset side” (377 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Fairmont Mayakoba
    4,087 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,614 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    2,339 reviews
    #73 of 211 hotels in Playa del Carmen
     
    Family Club at Grand Riviera Princess
    479 reviews
    #64 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (8,953)
    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews
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    3,821 - 3,825 of 7,366 reviews

    Reviewed 19 September 2013

    I just had the best massage of my life - Vanessa has magic hands. The spa is really nice and clean and professional. The staff are all very kind, our room (Suite with a pool walk-out) is nice, tidy and enormous. The foyer and main...More

    3  Thank Megan M
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 21 September 2013

    Dear Guest Thank you for taking the time to share your comments concerning your stay at Grand Sunset Princess. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. Be assure that...More

    Reviewed 19 September 2013

    Late review, actually returned a little over a month ago. Overall the resort is awesome, but very dishonest. On my second day of the trip my family and I were getting ready to leave the room when the maid knocked on the door. Since we...More

    9  Thank Courtney A
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 28 September 2013

    Dear Guest, Thank you for taking the time to share your nice opinion about your stay with us. We value all guest feedback as an opportunity to continue improving our services and products for our guests. About the issue with your rings, let me tell...More

    Reviewed 18 September 2013

    I book 2 rooms thru Bookit; 1-king bed and the other room is 2 double beds for my son and daughter. when We check in, they said my 22 yrs old son must sleep with my 19 yrs old daughter, because they don't have any...More

    3  Thank kankney
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 21 September 2013

    Dear guest, First of all we would like to thank you about the time you invest to share your comments about your resent stay with us at Grand Riviera Princess, for us the principal goal is the satisfaction of the guest that choose us to...More

    Reviewed 18 September 2013

    Worst service ever! They tried charging us double when we attempted to check out. They had guards blocking our way out of the resort until we paid. We paid for our trip through bookit.com a month prior. We were not going to pay them again....More

    5  Thank Miasharp77
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 21 September 2013

    Dear Miasharp77, As I said in your previous review, please accept our sincere apologies for the inconveniences caused in this respect. This is certainly not the level of service we are known for and can fully understand your disappointments. Also I would like to explain...More

    Reviewed 18 September 2013

    The resort was overall very beautiful and comfortable. The rooms were amazing and the food was good. Not Great, but very good. The restaurants were terrific. I did the Japanese, the Steakhouse and the French and all were excellent. The buffets were hit and miss....More

    2  Thank Tammei T
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 21 September 2013

    Dear Guest, Thank you for taking the time to write an extensive review and share it with TripAdvisors Travelers. We are pleased to know that you had a great time at Grand Riviera Princess. All the staff of our Resort feels so glad when we...More

    Fairmont Mayakoba
    4,087 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,614 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    2,339 reviews
    #73 of 211 hotels in Playa del Carmen
     
    Family Club at Grand Riviera Princess
    479 reviews
    #64 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$165 - US$539 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #53 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Mexico - Riviera Maya
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    Traveller (9844)
    Pool & Beach (2112)
    Room & Suite (1638)
    Dining (590)
    Hotel & Grounds (5477)
    Bathroom (194)
    Family and Play Areas (78)
    Business Centre & Event Rooms (46)
    Nearby
    Family Club at Grand Riviera Princess
    479 reviews
    .41 km away
     
    Ocean Riviera Paradise
    2,339 reviews
    .33 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,614 reviews
    .27 km away
     
    Fairmont Mayakoba
    4,087 reviews
    1.87 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Scuba Libre
    524 reviews
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    Kitemex
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    .55 km away
    Questions & Answers
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    Room Tips
    "Room in section 1 were close to the buffet, etc."
    Read review
    "rooms facing the jungle are quiet, rooms facing the pool a bit loud but have nice views"
    Read review
    "yes, everyday, was our option to tip."
    Read review
    "book a swim up room and you can swim from room at your leisure. Looks good."
    Read review
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