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Villas H2O

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#45 of 90 Hotels in Tulum
Certificate of Excellence
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1 room 2 adults 0 children
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Villas H2O
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193 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

A little gem. Somewhat off the beaten path, but taxis are reasonable and town is a 20 minute walk away. The king penthouse, although not luxurious, was spacious and clean. The hotel is small but the pool is HUGE and most days my husband and I had it all too ourselves! The one drawback is that there is no pool...

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Helpful?
Thank krisnoga
Min_JL22, Director General at Villas H2O, responded to this review

Thank you so much for such a nice comment! We are glad you were able to relax at our hideaway in paradise and our lap size swimming pool! Although at the moment we have several restaurants that do food delivery, opening a cafe/restaurant is in future plans :) We hope to see you back very soon !

Vero Beach
Reviewed 1 week ago

Villas H20 was a wonderful place to go for vacation. The rooms were very clean and attractive, the pool was big enough for laps but also fun for children, and the staff was incredibly helpful and friendly. Breakfasts every morning took place in the open air covered pagoda that was available for reading, talking, water, or coffee all day long....

Review collected in partnership with this hotel
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Helpful?
Thank Barklie E
Min_JL22, Director General at Villas H2O, responded to this review

Having our guests feel comfortable and enjoying their time in paradise with us gives great satisfaction. Thank you very much for writing such a lovely coment. We hope you come back for more relaxing and friendly time at our hide away!

Køben
Reviewed 3 weeks ago via mobile

We had a fantastic stay at Villa H2O. This is such a lovely place with a friendly and tranquil atmosphere. And the staff is doing everything they can to help and make you feel at home. I can definitely recommend this hotel.

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Helpful?
Thank Franziska M
Min_JL22, Director General at Villas H2O, responded to this review

Thank you for your lovely comment! We are happy ypu had a good time here with us. We hope to see you back very soon!

Brooklyn, New York
Reviewed 3 weeks ago

We just came back from our Tulum trip and Villas H2O was the perfect place for our family. We stayed in the penthouse with 2 queen beds and kitchen. The room was beautiful and airy, beds super comfy. Kitchen had a coffee maker with a new bag of delicious Mexican coffee. We cooked a few meals using the stove and...

Review collected in partnership with this hotel
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Helpful?
Thank Jennifer G
Min_JL22, Director General at Villas H2O, responded to this review

That was such a lovely comment, thank you so much on behalf of Villas H2O team! It gives us so much satisfaction knowing that our guests enjoyed their experience in Tulum and that we were part of it. Thank you again and we hope to see you back very soon!

Reviewed 4 weeks ago

Even though we had a one hour & a half transfer from Cancun airport it was worth missing Cancun altogether and waking up in this boutique resort that has only 10 or so rooms! The rooms are a good size,clean & come complete with A/C, ceiling fan and massive bed. A good Breakfast is server with a smile from super...

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Helpful?
Thank Mark A
Min_JL22, Director General at Villas H2O, responded to this review

Thank you so much for such lovely review! It gives us great satisfaction to hear our guests feel welcome at our hideaway in Tulum. Hope to see you back again soon!

Barcelona, Spain
Reviewed 18 February 2017

It s a very nice hotel and they rent bikes if you want to go to the center or the beach. The swimming pool is amazing and the staff too. A bit far away if you want to go walking everywhere, however it s easy to get cabs

Review collected in partnership with this hotel
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Helpful?
Thank julie d
Min_JL22, Director General at Villas H2O, responded to this review

Thank you very much for your comment! We are happy to hear you enjoyed our lap size swimming pool, and felt comfortable with our service and staff. Our hotel is on the west end of town, although 15 minutes walking from the center of Tulum Town, the location helps to keep a quite and calm environment surrounded by green and...

Lisbon, Portugal
Reviewed 5 February 2017 via mobile

Big rooms, good balcony, clean and very nice staff. Always trying to help you in what you need. If you want to be very central this is not the space for you, but if you like to stay very close to the Main Street in Tulum with the privacy and calm that Tulum can offer you this is the spot...

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Helpful?
Thank Hugo L
Min_JL22, Director General at Villas H2O, responded to this review

Thank you very much for your comment! We are glad you could enjoy and appreciate the privacy and calm of our hideaway in Tulum. We hope to see you back again very soon !

Bellingham, Washington
Reviewed 20 January 2017

We stayed for 2 nights on our way to Cancun. It was at the southern end of town and required a taxi to get to places. The staff was excellent and made us feel welcome. They also gave us a great recommendation for a taxi that would take us to the beach and the airport. We would stay there again.

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Helpful?
Thank suzannemD3855HT
Min_JL22, Director General at Villas H2O, responded to this review

Thank you for your comment! We hope you had a good trip back home, and wish to see back again soon then :)

Reviewed 10 January 2017 via mobile

Beautiful boutique hotel within walking distance to centre of Tulum. Quiet and very well equipped room. Worth every penny. Staff is exceptional.... we (2 adults + 2 kids) landed on the doorstep on 24 Dec evening as our other accommodation turned out to be a disaster and they did everything possible to accommodate us. Thank you so much! We loved...

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Helpful?
Thank magda s
Min_JL22, Director General at Villas H2O, responded to this review

Dear Mrs. Magda, thank you so much for your lovely comment. We are glad we could help out and that you enjoyed satying with us. We hope to see you back soon :)

Stockholm, Sweden
Reviewed 7 January 2017 via mobile

Small and nice hotel in the outskirts of Tulum town. Beautiful garden and very nice pool and nice rooms. Breakfast is fresh and very good. Coffee is great! The pool is big enough to swim in and very clean and fresh. Rooms are big and nicely decorated and very clean. All the staff are very friendly and ready to help...

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Helpful?
Thank Byonda
Min_JL22, Director General at Villas H2O, responded to this review

Thank you for your kind comment! We are glad you enjoyed your stay at our hide away and also the service provided. Having wine and beer to serve is also our next wish :) It is in our future plans. In the meantime guests are allowed to bring their own and cool it down in the fridge in the room....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Villas H2O in Tulum! Setting a new standard for boutique hotels in Tulum town, Villas H2O combines modern, minimalist design with locally crafted detailing and furnishings to create an atmosphere of urban chic with a friendly, relaxing vibe. Our location on the southern edge of town provides easy access to restaurants and shopping, without sacrificing rural quiet and jungle views. Villas H2O offers 3 types of rooms, all stylishly decorated and with private balconies or patios. ... more   less 

Additional Information about Villas H2O

Address: Calle Chichen Itza Mz. 24 Lt. 001, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM390 - RM806 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villas H2O 3*
Number of rooms: 10
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Also Known As:
Villas h2o Hotel Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Villas H2O staff and other travellers.
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Questions? Get answers from Villas H2O staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good. First floor might be cooler, because the sun does not hit them so hard.”
 of 5 bubbles 625reginas, 6 Dec 2015 | Read review
“All rooms are great!”
 of 5 bubbles 878Stephaniem, 30 Aug 2015 | Read review
“Our room was on the first floor with a balcony, I highly recommend it. Room on the ground floor might not be that good.”
  • Balcony
 of 5 bubbles Norcheto, 16 May 2015 | Read review
“Not sure, we stayed on ground floor and it was great.”
 of 5 bubbles rutgersdotter, 31 Mar 2015 | Read review
“Upper floor rooms are breezy!”
 of 5 bubbles Forattini, 10 Feb 2015 | Read review
5 of 5