Convenient, clean, comfortable, and courteous. The courtyard setting welcomes the traveler. Staff readily shares knowledge of the area in multiple languages and finds ways to individualize suggestions tapered to the tourist. Staff also extended themselves beyond expectations. Gratitude for this beautiful oasis.
top service from the staff, provided us with deatiled information about the city and attractions. Very Beautiful and clean room decorated with lots of love. Safe and mosquito net at the windows. Highly recommend a stay at Secret Garden Hotel!
I had the most wonderful experience here! It’s magical! Very unexpected as you walk in off the dusty roads - a little gem awaits you! Matias was really helpful The breakfast was grand - the coffee is ace!the atmosphere is great-the safety factor is tops and the whole experience is fabulous ! And it’s close to everything- I’ll return!!
Incredibly beautiful, great service from the staff, especially Jorge. Perfect little oasis at a very reasonable price. I think at this level of hotel the breakfast should probably be complemented with fruit, but it’s a small gripe, it includes only bread, jam, cereal, orange juice, milk & coffee . I would stay here again in a heartbeat.
The room was clean and nice, decorated with love, just few blocks from the mainstreet and 20 mins cycling to the archealogical zone of Tulum. Jorge was a very helpful and friendly host. We will recommend this place to all our friends.
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