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Coco Tulum

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Coco Tulum
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677 Reviews from our TripAdvisor Community

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Showing 464: English reviews
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Toronto, Ontario
Reviewed 4 days ago NEW

Heard about your place through Booking.com. Easy check in, and reception desk attended to our needs ok. Common and garden areas well kept. Water bottles much appreciated, electricity and cleanliness very good. Only thing missing from the cabana was a good strong reading lamp and chair. The area we liked the most was the terrace in front of the cabana,...

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Helpful?
Thank jaspblue
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Jas Thank you for your opinion We appreciate all the details that you mention about the hammock, as well as the changes needed on the bathroom. We are already working on that and will be happy to have you back so you can see our improvement. Best

Torrance, California
Reviewed 6 days ago NEWvia mobile

I stayed here with friends last week and we had an amazing time!! The rooms feel very private and are very romantic, I would definitely recommend this place for a honeymoon spot. It is right on a beautiful beach where there is an awesome bar with swings you can sit on. Our room was 25 and was right next to...

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Helpful?
Thank sarahpie8
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Sarah, Thank you for taking some time to share your opinion with us. We are glad that our staff took good care of you. Please come back soon Best

Reviewed 1 week ago via mobile

There is no doubt that Coco Tulum is a beautiful hotel in a great location. However, we were very frustrated by the service during our stay. We booked our room months in advance directly through there website to ensure we got the second floor ocean view cabana we wanted. Turned out somebody else was staying in our cabana, we were...

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Helpful?
1Thank ChadDavis
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Chad Thank you for your opinion. In behalf of our team, I would like to apologise for the inconvenience you had during your stay. I sent you a personal mail so we can follow up with this problem Regards

East Durham
Reviewed 1 week ago via mobile

We splurged for the second half of our trip to Tulum on an ocean view cabaña at Coco. We booked directly on their website and picked a room with an ocean view on the second floor so we could have some privacy. When we arrived they had us in a different cabana with no view. They said someone was in...

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Helpful?
1Thank Lucie P
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Lucie Thank you for taking some time to share your opinion. I would like to apologise for the inconvenience you had during your stay in behalf of our team. I already sent you a personal mail so we can follow up with this trouble Best

new york
Reviewed 1 week ago

Yes, it’s on the beach, but the bungalows are so humid I caught a cold. May be a top floor room would have been better… Our room was stuffy, humid, and full of tiny ants which you don’t notice until it’s too late…The King bed was nice but the sheets were not large enough so they came undone in the...

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Helpful?
Thank ginsengNewYork
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello guest, Thank you for taking some time to share your opinion. We will take into account your comments in order to improve our hotel. We hope you can come soon to see how better it looks Best

Washington, District of Columbia, District of Columbia, United States
Reviewed 1 week ago

We stayed 4 nights at Coco Tulum last week. It was wonderful-- so clean, great service, and right on the beach. We booked a garden view bungalow and were a 5 second walk from the beach. The only thing between us and the beach was the bungalow immediately in front of us. We could still hear the waves, which was...

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Helpful?
Thank Michaela G
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Michaela Thank you for sharing your opinion. Please come back to enjoy the beach and the sound of the waves. See you soon

Hudson
Reviewed 1 week ago

We recently came back from a wonderful stay at Coco. We have been there many times and will return again.The hotel has a great vibe. Staff is friendly and helpful, cabanas are comfortable, private and always clean. The beach is amazing with a fun beach bar. The shared private bathrooms, for cabanas without bathrooms, are always very clean and private....

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Helpful?
Thank Cynthia D
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Cynthia Thank you for taking some time to share your opinion. We are glad that you had a good time during your stay. Cabaña 22 is already waiting for your visit next year !!! See you soon

Breda, The Netherlands
Reviewed 1 week ago via mobile

We stayed at Coco for 5 nights and we loved it. We stayed in Cabana 19, which was perfect for us: no beach view but that didn't bother us at all, as that made it more affordable + it's also right on the sand, just a few steps from the actual beach and has a bit more privacy than some...

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Helpful?
Thank SFH89
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello guest, Thank you for your opinion We are happy to read that you enjoyed Cabaña 19 and its privacy Please come back, we will be happy to see you again Best

Kenilworth, United Kingdom
Reviewed 1 week ago via mobile

Only visited the beach and bar but simply WOW...........bar prices are much much higher than in town but its location location location so deal with it and enjoy this fantastic place! The cabanas look so beautiful if you were staying here for a few days.........but venture into Tulum, or you will miss out.

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Helpful?
Thank Peter T
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Peter Thank you for your opinion Please come and stay in our Cabañas next time, we will be happy to have you here. See you soon

grand rapids mi
Reviewed 1 week ago via mobile

I dont want to even review this because i want to protect it from the spring break crowds. Perfect little cabanas with very clean shared baths. It is beautifully private with a pristine beach. Great for couples.. Note: this is more rustic, no air conditioning, refrigerators but the comfortable beds and ocean breezes more than make up for it. The...

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Helpful?
Thank lydiamax11
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Lydia Thank you for sharing your opinion with us We are happy to see that you enjoyed our pristine beach and the mojitos at the bar. Please come back soon Best

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Coco Tulum Hotel is a boutique hotel at Tulum beach where you will find comfortable and stylish cabañas located a few steps from the ocean. Coco's restaurant, Juanita Diavola, churns out fresh pizzas from our brick oven and smoothies of fresh juices. The pasta is handmade in our kitchen, and the chef serves specialties like tuna and beef carpaccio. The relaxed ambience is perfect to sit with a glass of wine or meet some fellow travelers at the bar. Designed as an eco-village Hotel, we generate enough electricity to power all fans and low-wattage lights of the Hotel - much more would only contribute to the end of the world. Our two wind turbines and 24 solar panels generate more than 14,000 watts x day. ... more   less 

Additional Information about Coco Tulum

Address: Carretera Tulum Boca Paila km 7, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM523 - RM1,147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Coco Tulum 2.5*
Number of rooms: 43
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Also Known As:
Coco Tulum Hotel Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Coco Tulum staff and other travellers.
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Questions? Get answers from Coco Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabana with private washroom has very small bedroom, but ocean view from outside terrace.”
 of 5 bubbles jaspblue, 22 Mar 2017 | Read review
“Cabana 20 has great views and is very private. Highly recommended.”
 of 5 bubbles 429frankt, 24 Feb 2017 | Read review
“It doesnt matter if you dont find a room in front of the beach, I havent seen anyone spending time in their own terraza. Even cheaper”
 of 5 bubbles N5413RQjuanv, 21 Feb 2017 | Read review
“Go for the beach zone room with private bathroom and AC! Cabana #1 is closest to the ocean and lower level for easy access.”
 of 5 bubbles swmpls, 18 Feb 2017 | Read review
“Try reserving suite 43, it's huge and has a great view, but the door locks suck.”
  • Sunrise looking out from our room's deck.
  • Sunrise looking out from our room's deck.
 of 5 bubbles JDbolander, 8 Feb 2017 | Read review
5 of 5