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All reviews juanita diavola shared bathroom beach bar tower rooms beach front mosquito net beachfront cabana beach view rented bikes eco hotel great beach your feet no air conditioning laid back salt water sound of the waves low season
I booked this hotel for a birthday trip on the recommendation of a friend. When we arrived, the staff wasn’t warm or welcoming and overall slow-moving. Additionally, the only way to communicate is via message—my messages were never answered. The power went out several times...More
I went to Coco Tulum with my little sister this August. It was one the place a friend recommended, it wasn’t on my top list but I do not regret I made the choice to go here. We booked the room with shared bathroom, it...More
Date of stay: August 2018
2 Thank aissatou s
Response from CocoMgmt, Gerente at Coco TulumResponded 5 September 2018
First of all, we would like to thank you for your lovely review.
It was an honor having you at Coco Tulum.
Customer Service is extremely important for us, we try very hard to provide an excellent experience to every customer and visitor,...More
The cabanas are absolutely nice (well done, great view), all you need, simple, good bathroom, but heavily overpriced. The price does not even include a breakfast, which (we paid around 500 USD) is truly a shame. The service at the beach lousy and inattentive, even...More
Came here with my husband for my 30th birthday, and it was incredible. Mario at the front desk was the best, he took great care of us and really went above and beyond to make our stay amazing. Gorgeous beach and our beach front cabana...More
Do NOT waste your money or your time. There are much better options in this price range to stay in Tulum.
I booked a beachfront room (#4) for 7 days and didn't have wifi interest for one second while I stayed here in my room....More
A A unique and limited experience from the Coco family is here. Enjoy your holidays at this exclusive hotel, in keeping with the cool and stylish vibe that has always been present at the Coco hotels. Coco Limited …Moreconsists of 26 top-notch luxury rooms right on the beautiful beach of Tulum, with gorgeous gardens, a swimming pool, a restaurant facing the ocean, and your own beach bed. Less
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