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Traveller (781)
Room & Suite (270)
Pool & Beach (150)
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Overview
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“juanita diavola”(35 reviews)
“shared bathroom”(45 reviews)
“beach bar”(53 reviews)
AMENITIES
Free Internet
Free Parking
Beachfront
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
2 Star Hotel
All hotel details
Additional information
Offers from Coco Tulum
Special Rate: US$99 (USD)
Offers from Coco Tulum
Special Rate: US$99 (USD)
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Reviews (849)
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341
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All reviewsjuanita diavolashared bathroombeach bartower roomsbeach frontbug netconch shellsbeach vieweco hotelfalling asleepgreat beachyour feetthe perfect spotrented bikescleaning staffoutdoor showerno air conditioning
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121 - 125 of 564 reviews
Reviewed 31 January 2017

Read lots of rave reviews before booking but that wasn't my experience. Upon check in I was informed that I owed more than expected on balance; the rate increased since I reserved. Apparently it didn't matter that I'd already paid a significant deposit. Then came...More

1  Thank martianname
Response from CocoMgmt, Gerente at Coco TulumResponded 31 January 2017

Hello guest, Thank you for taking some time to share your opinion with the Trip Advisor community. Regarding the payment I am not sure as I don´t know your name, but what happens is that the Exchange rate has been changing a lot. Therefore there...More

Reviewed 30 January 2017

Had two days of blissful chill out on the beach at Coco. Most of each day was spent lounging in the sun or sipping expertly prepared and absolutely delicious Piña Coladas at the really cool beach bar. The pizzas from the attached restaurant were delicious....More

Thank TheOtherShepard
Response from CocoMgmt, Gerente at Coco TulumResponded 31 January 2017

Hello guest, Thank you for your opinion. We are glad that you had a nice time in our Beach bar and enjoying Piñas Coladas. Please come back, we will be happy to see you again Best

Reviewed 20 January 2017 via mobile

The cabanas and shared bathroom were nice and clean. The property is beautiful and very well maintained. The hotel is portrayed as a relaxing atmosphere, which is mostly true, unless you are staying on a Sunday. Most days the music from the beach bar is...More

1  Thank ARStar
Response from CocoMgmt, Gerente at Coco TulumResponded 23 January 2017

Hello guest Thank you for taking the time to leave us your opinion. Last Sunday we had an special event on the beach and that was the reason for the loud music and for us to continue the event on the Restaurant. We don´t have...More

Reviewed 18 January 2017

This was a great place to stay. On my way! We're great and the staff was amazing. The location in tulum is great. I can't wait to come back and stay here again. The bar on the beach has a beautiful set up.

Thank Travis H
Response from CocoMgmt, Gerente at Coco TulumResponded 20 January 2017

Hello Travis, Thank you for sharing your opinion with the TA community. We are happy to see that you had a nice stay See you back soon Best

Reviewed 16 January 2017 via mobile

I went for my birthday with my girlfriend. We stayed for 5 days 4 nights, a short trip. You will need a couple more days to really enjoy this paradise. About the hotel it was an excellent place. We got there with some expectations an...More

2  Thank Jay G
Response from CocoMgmt, Gerente at Coco TulumResponded 20 January 2017

Hello Jay, Thank you for your comment. We are glad that we were able to exceed your expectations. Please whenever you come back feel free to stop by for a drink . Best

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$101 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$101 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (781)
Room & Suite (270)
Pool & Beach (150)
Dining (64)
Amenities (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Tamara R
3 June 2018|
Answer
Response from Cocoreservas T | Property representative |
Hello Tamara, Thank you for your question We offer a Private transportation service from the airport starting at USD 99 single way and USD 198 round trip. This price is for one or two people. Let me know if you have any... More
0
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ellenmb2
16 April 2018|
AnswerShow all 2 answers
Response from CocoMgmt | Property representative |
Thank you for asking We dont have irons available If you have any other questions kindly let us know Best
0
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Lily P
3 March 2018|
AnswerShow all 3 answers
Response from 857ciellet | Reviewed this property |
We had no issues with sounds coming from the bar late at night. We were in a top floor room by the beach -- I can't remember which cabin # -- and found it very romantic. No issues whatsoever.
1
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Room Tips
"No A/C during the day, only at night. But we were never in the room during the day so.. :)"
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"Walk the beach down to Ziggy's 10-15 minute walk;wonderful...Cabana 10 has gorgeous view..perfect"
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"Garden View rooms are literally just one cabana behind ocean view."
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"Rooms 18 and 20 both have shared bathrooms but they are the closest rooms to the bathroom. Plus, a great..."
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