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Maison Tulum

470 reviews
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Traveller (288)
Room & Suite (123)
Dining (41)
Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“two blocks”(27 reviews)
“rooftop terrace”(13 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
Rooftop Terrace
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (470)Write a Review
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85
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155
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Show reviews that mention
All reviewstwo blocksrooftop terracethe cafe downstairsado bus stationthe main striptropical plantsroom was spacious and cleanonly stayed one nighttulum townlocation is greatrooms are bigthe ground floorwonderful hotelbars and restaurantscab rideair conditioningrent bikes
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1 - 5 of 273 reviews
Reviewed 20 January 2018

Great place to stop on the way to or from Cancun without getting into the beach crowds. Helpful staff, clean and comfortable room, convenient and excellent cafe. Two blocks to the main street are fine in daylight and early evening, maybe later too. Street parking...More

Thank Meg L
Reviewed 12 January 2018

I had an excellent experience staying here. The hotel is in an excellent location,very central, it's very clean and very beautiful. I was particularly impressed by the staff, I encountered lots of problems with my return flight and the host Guillermo went out of his...More

1  Thank lulubosio
Reviewed 3 January 2018

Yes its great, The staff is so nice and explain all the places to go. The AC works. Its Mexico The Wifi does not work in every room, The rooms are big and its really quiet if you close the window. If you get there...More

Thank mecel11
Reviewed 3 January 2018 via mobile

Quaint, small, affordable is perfect as a homebase to explore Tulum town. The host Guillermo was friendly and helpful. Offered to give directions to every place I mentioned without me even asking :) loved the free daily coffee, the tulum maps and the bikes. The...More

1  Thank gehernando
Reviewed 21 November 2017

NOT A FAN! Here’s the highlights: GOOD: - Pretty cheap - AC was solid BAD: - Guillermo (the owner/host) wasn’t great - Stairs were super narrow - NO hot water in shower - loud EVERYTHING - not the best part of town If you’re interested...More

Thank Dan D
Response from Maison_Tulum, Director General at Maison TulumResponded 21 November 2017
Google Translation

Estimado Sr./Sra.: Hemos recibido su opinión con absoluto estupor. Nosotros nos tomamos muy en serio los comentarios de nuestros clientes. Por...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$54 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$54 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (288)
Room & Suite (123)
Dining (41)
Pool & Beach (8)
Amenities (11)
Family and Play Areas (2)
Questions & Answers
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Ricki M
6 February 2018|
AnswerShow all 2 answers
Response from gypsiki | Reviewed this property |
Hello! When I stayed there, breakfast was not included. I was given few tokens for free coffee but I don’t know if it was to everybody or to make up for something else. I don’t know about free parking but the hotel is on... More
0
Votes
LEHH
29 March 2017|
AnswerShow all 3 answers
Response from Martha C |
Hello, yes we are child friendly, yes we have 1 crip available. The only thing is that all rooms are in second floor. Regards. Martha
1
Vote
larigoni01
5 April 2016|
Answer
Response from MCastellanos | Property representative |
Hello, could you let me know the dates? so I can check the availabity.
0
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123
Room Tips
"We were in the penthouse suite - would stay in again!"
Read review
"The A/C is so cool and refreshing after spending all day outside!"
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"Take the collective bus to tulum beach is 10 pes playa del Carmen is 40 pes + 35 more to Cancun 140 pes..."
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"get new pillows!"
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