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Maison Tulum

Expedia.comUS$57*
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12/06/2017 13/06/2017
1 room 2 adults 0 children
US$60*
US$57*
US$60*
US$57*
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Maison Tulum
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430 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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Spokane, Washington
Reviewed 20 April 2017

First off I want to say if you are comparing this to a all inclusive ocean front resort, stop right here. That's like comparing apples to oranges. Don't get me wrong, I have stayed at many all inclusive hotels and they are great for a couple of days of decompression. The Maison Tulum Hotel is a different kind of experience....

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1Thank esmith1
Reviewed 27 March 2017 via mobile

This place was perfect for what we wanted. For only $70 a night (total) we couldn't ask for a better location. Guillermo, the manager, was amazing. This is not a fancy hotel by any means, but for the price and location and amenities and hospitality, it couldn't get much better! The showers sometimes were not hot, but that didn't bug...

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Thank Brittany D
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for your opinion, We are gld to know that you fine the hotel nice and well located. We hope see you in other time.

Fresno, California
Reviewed 21 March 2017 via mobile

This place is so charming. Guillermo, the man who runs it, is very welcoming and he will tell you everywhere to go. When we arrived he gave us a cornflower drink and a refreshing towel, and told us all the good places to go. The hotel is located close to the main part of town and there are lots of...

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Helpful?
Thank Marymac3
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Hello, thank you for you comment, Is good to know that you feel welcoming and enjoy your stay, We hope see you in other time.

Chicago, Illinois
Reviewed 16 March 2017

Upon arrival Guillermo gave us a map and explained where to dine (after getting suggestions from us as to what type of food we desired). We stayed 10 days and loved the charm of a smaller hotel. Location, location, location everything was within walking distance with the only exception beach and ruins. Taxis are very reasonable, find one you like...

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2Thank fergie106
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you very much for your commen, and definitely This is your home at any time you want to return. Hope see you next year.

CA
Reviewed 7 March 2017

The hotel manager was extremely rude. He was condescending when approached for any issue, including when only one towel was left by the cleaning staff. He had no problem with rolling his eyes at any request. We did our best to stay off of the property because he was there continuously. All we wanted to do was go straight up...

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Helpful?
1Thank Remy442
MCastellanos, Reservation at Maison Tulum, responded to this review

Hello, thank you for you comment, I am going to talk with the manager and let him know your opinion. We most of the time, are improve our behivior, I am so sad to hear about this problem, We are going to be more helpful.

New York City, New York
Reviewed 6 February 2017

Honestly, I did not stay at this hotel long. I had the reservation for one night -- however my brother and I checked in at 5:00 PM or so, stayed for two hours, and then went out to enjoy the night life. This is conveniently located near the main strip of Tulum; right where you want to be if you're...

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Thank Stephen R
MCastellanos, Reservation at Maison Tulum, responded to this review

Thank you for your opinion, For us is important to know how you feel about your stay. Hope see you again.

Seattle, Washington
Reviewed 4 February 2017

The host Guillermo was very helpful. The design of this hotel was lovely. There is a bakery downstairs. I woke up with singing birds in the smell of fresh bread-I felt happy the minute I woke up. This hotel is in the heart of Tulum while very quiet.

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Thank berenices96
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for your comment, we apreciate a lot . We hope have you here again.

Pemberton, Canada
Reviewed 31 December 2016

The television set in my room did not function and even though I made several attempts to get the management to rectify the situation, no action was taken. My opinion is that this place is overpriced, over-rated, and it probably has seen better days. I cut my stay short and found other quarters.

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2Thank JayKawatski
MCastellanos, Reservacioes at Maison Tulum, responded to this review

Thank you for let us know what happen during your stay, I am sosorry for the inconvenience, sometime during the hi season he can not solve all the problems as soon as possible, sorry to ear about your disaponment.We are going to try harder to cover all this stuff in better time.

Reviewed 12 December 2016

We absolutely loved our stay at Maison Tulum in November. The owners were very welcoming and accommodating, giving us advice and telling us a little bit about the history of Tulum, which was very interesting. The hotel itself is beautiful, very nicely designed with colorful mosaics and decor both inside and out. The room we stayed in was spacious and...

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1Thank Kate S
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for your opinion, We feel very happy that you fine the hotel beutiful and you enjoy our services. We hope see you again soon.

Flagstaff, Arizona
Reviewed 1 December 2016 via mobile

My husband and I had a great stay at Maison Tulum. The hotel is affordable, tastefully eclectic, clean and comfortable. The food at the bakery--especially breakfast--is delicious and convenient. At night, Guillermo and the staff prepare fresh bread and croissants for morning service and it smells absolutely wonderful. They are incredibly friendly and created a warm and laid-back atmosphere. It's...

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Helpful?
1Thank Anna Jo B
MCastellanos, Reservaciones at Maison Tulum, responded to this review

Thank you for let us know your feeling about the hotel and the services, We are so glad to know you enjoy your stay and we can give you the best our service. Hope see you again.

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Welcome to Our Little Corner of Paradise.Tucked away in a tranquil garden setting, our intimate hotel is conveniently located just two blocks from downtown. The smell of our freshly baked bread and other delicious pastry wafts through the air each morning. Enjoy the ambience and our food, our charming restaurant offers breakfast and dinner with traditional Mexican and Caribbean fare.Excellent service and amenities at the price of a budget hotel make Maison Tulum one of the best deals in the Riviera Maya.· Continental breakfast included with your stay. *· Complimentary Wi-Fi and a computer located in the reception area where you can check email or gather information on activities in Tulum.· A beautiful rooftop terrace where you can relax or read a book surrounded by plants and flowers from the region. ... more   less 

Additional Information about Maison Tulum

Address: Calle Alfa Norte esquina con Calle Sagitario | poniente S/N, Colonia Centro, Tulum, Mexico, Tulum, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM210 - RM441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maison Tulum 3*
Number of rooms: 8
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Also Known As:
Maison Tulum Hotel Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Maison Tulum staff and other travellers.
6 questions
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Memphis, Tennessee
Henderson, Nevada
Henderson, Nevada
Saint Louis Park, Minnesota

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Questions? Get answers from Maison Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the penthouse suite - would stay in again!”
matthewcT3286QV, 24 Oct 2016 | Read review
“The A/C is so cool and refreshing after spending all day outside! ”
579tarak, 9 Jul 2016 | Read review
“Take the collective bus to tulum beach is 10 pes playa del Carmen is 40 pes + 35 more to Cancun 140 pes Chetumal mexico and Guatemala border”
brodeurvero, 19 Jun 2016 | Read review
“get new pillows!”
sammyphillips19, 19 May 2016 | Read review
“Main floor room very quiet, no stairs so good for stroller. Great patio, backs on to street but has wooden fence and plants to conceal”
leandrac930, 2 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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