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We stayed for two nights at Luna Llena Tulum and was the worst hotel of all our journey through Quintana Roo.
Initially a hotel far from everything. We had car and it was still very far. The street of the hotel with many big holes...More
Response from luna l, Gerente at Luna Llena Boutique HotelResponded 2 weeks ago
Dear Christian & Fabio,
I remember you very well, you only stay 2 nights, and you arrive very late at night, we have on the information of the hotel the hour of attention to the guest, At the time you arriving we don't have no...More
Arrival/Welcome Staff: Superb. Enthusiastic. Friendly.
Room: Very nicely decorated, nice space. Big window.
Amenities: Lame pool area, no room to sit. No sun.
Restaurant: Breakfast included with the room is very basic. Almost 100% sugar-based items.
Location: Absolutely brutal. There are about 10 hotels under...More
My husband noticed what he thought to be a rash on my back 4 days into our stay. Two days later I saw a cluster of red bumps on his back as I applied sunscreen on him. We immediately left the Tulum Ruins and went...More
Wow! Was so impressed by this small hotel! Booked it last minute. Confirmed my stay at 9am and one hour later we were at the hotel being helped so nicely by Lucrecia. She quickly helped us and gave us the key to the room right...More
We stayed here for 2 weeks on a familiy trip, we were 8 people total, two of them kids. The hotel itself is very beautiful, placed in the jungel with a nice pool area outside. The rooms are clean.
But if you have kids, the...More
1 Thank Anja S
Response from smillatulum, Gerente at Luna Llena Boutique HotelResponded 13 July 2017
Hola Anja,we are really sorry for the misunderstanding. We accept children and we are glad to host them. The owner also have one so we are used to.. For sure we have timing and rules like any hotel for example the swimming pool, the breakfast...More
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Free High Speed Internet ( WiFi )
Things to do
US$62 - US$194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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