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Las Palmas Maya

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#12 of 87 Hotels in Tulum
Certificate of Excellence
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Las Palmas Maya
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316 Reviews from our TripAdvisor Community

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Showing 298: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 December 2015 via mobile

Las Palmas Maya is simply the best. Between the beautification of the compound and the delightful staff, I could have not been more at peace. Tom, the owner and operator of LPM is a fantastic host and also very knowledgeable of the Tulum area. If you are looking for a place to escape reality and find peace, look no further,... More 

Helpful?
1 Thank James J
Tom H, Manager at Las Palmas Maya, responded to this review

Hey James - thanks for the review - a peaceful stay is what we aim for and am glad we provided. Stay cool and come back soon! Remember, all returning guests receive a 10% discount. Gratefully, tom :) More 

ctyankee20
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 30 November 2015

Las Palmas Maya is good, solid dependable accommodation right in the center of things in Tulum. Right across from the beach the rooms are basic but unfailingly clean and well maintained. Tom, the owner, is a great guy and has tons of useful suggestions about activities, restaurants and the Tulum scene. He has arranged beach access via a number of... More 

Helpful?
Thank ctyankee20
Tom H, Owner at Las Palmas Maya, responded to this review

Thanks so much for your review - we appreciate your thoughtful comments and am pleased you saw our value. We truly pride ourselves on being a fraction of the cost of hotels on the beach side, with more amenities. Viva Las Palmas Maya! Gratefully, tom :) More 

Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2015

An amazing location just across from the Beach from where the Sea Turtles come to lay their eggs! (A must see experience!) Tom and his staff truly want you to have an Epic Experience and they pay attention to, and most importantly, anticipate your needs... The Rooms & Grounds are keep to the highest standards, perhaps the best I have... More 

Helpful?
1 Thank JameZen
Tom H, Manager at Las Palmas Maya, responded to this review

Muchas gracias for taking the time out of your day to review us - it is always encouraging to know that the attention to detail we provide is appreciated. We appreciate your business and hope you can return soon. It should be known publicly that my new record bicycling from hotel to the main intersection (6 miles / 10kms) is... More 

Burlington, Vermont
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 November 2015

Las Palmas Maya is immaculate! Beds are comfy, fans are like a tornado and the showers....the BEST on the beach road! And the owner...Tom, he is the best! He knows EVERYTHING! He has the best information on what is happening in Tulum, the best restaurants, the best cenontes, the best places to shop, the best taxi to take etc etc... More 

Helpful?
1 Thank TheVermexicans
Tom H, Owner at Las Palmas Maya, responded to this review

Hey Julie! Looking at the reviews - I can't believe I am just getting around to replying from a November review! That is high season for ya! Thanks for your kind words and consistent return business - you are a valued Friend, Guest and Human. Stay cool and don't be a stranger - you know where to find us! -Tom... More 

Los Angeles, California
1 review
Reviewed 20 November 2015 via mobile

So excited to reunite with Tom from las palmas maya! This was a hidden gem which was found by my friend ellcee as she turned us on to this well kept, cozy, secure & a homelike vibe which of course, is las palmas maya! Tom is a sweetheart who will go the extra mile to make sure his guests have... More 

Helpful?
Thank Baha H
Tom H, Manager at Las Palmas Maya, responded to this review

Baha! So great to hear from you - it was a pleasure to host you and your friends and I look forward to seeing you again in several short weeks. We appreciate your kind words and are thrilled you enjoyed your last trip so much. Thanks for your review, your return business. Happy Travels! -Tom :) More 

Santa Cruz, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 October 2015

My wife and I visited Tulum in early October, the site of our wedding almost a year ago. We quickly partnered up with Las Palmas Maya (Tom) to stay here for the trip. We have been coming to Tulum for over 10 years and when we discovered LPM we have stayed here every time! The rooms are always spotless, the... More 

Helpful?
Thank Oskerino
Tom H, Owner at Las Palmas Maya, responded to this review

The newlyweds returned! It was so great to see you two again after such a special time at your wedding - as usual, we didn't have near enough time but it was great to catch up and spend some time together. I'm so pleased you two are loving your new married life and really appreciate the time you spent helping... More 

Sebastopol, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2015

We stayed for three nights and could not have been more pleased! We loved this place! Clean room, comfy bed, ceiling fan, fresh coffee in the morning...everything we could have wanted. Great beach right across the street and walking distance to great restaurants. The highlight of the stay was our host, Tom; what a delight. His recommendations for dining were... More 

Helpful?
1 Thank Carlo R
Tom H, Owner at Las Palmas Maya, responded to this review

Hi Carlo! Thanks so much for your review - we are so happy that you are so happy with your visit. The food, the beach and the weather in Tulum bring guests from all over the world - I'm glad you left with memories that you will cherish for a long time. Come back and see us soon, amigo :)... More 

New York
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 October 2015 via mobile

My husband and I came here for our 10 year anniversary trip. We saved a lot of money staying here rather than on the ocean side. The room was wonderful and clean. Bed comfy. Fan was great. Tom was the best part as other reviews have said. No need to plan anything before coming, he will set you up with... More 

Helpful?
1 Thank gabid
Tom H, Owner at Las Palmas Maya, responded to this review

We appreciate your detailed review and enjoyed having you as our guests. Our Garden Suite may be a wonderful candidate for your next visit as it is on the first floor and very spacious - add in your 10% returning guests discount and it is "almost free" as the locals say! Hope you all are doing well and if your... More 

Ionia, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2015

I just love this place! Very clean rooms, comfortable beds and excellent kitchen for your own cooking. Lots of places to choose from to dine out. But the best part of LPM is Mr.Tom. He will do everything in his power to make you feel at home. Thanks Mr.Tom!

Helpful?
2 Thank IoniaFarmersWife
Tom H, Owner at Las Palmas Maya, responded to this review

You two are always a pleasure, never a chore. Thanks so much for your continued business over the years - we look forward to hosting you again soon. Gratefully, Tom :) More 

Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 September 2015

Spent 4 nights at Las Palmas Maya in August 2015. The rooms were clean and comfortable with good mosquito netting. The massive draw Las Palmas has over other Tulum locations has to be the owner, Tom. He's friendly and welcoming but really knocks it out of the park with his recommendations. I'm not one of those people that just finds... More 

Helpful?
3 Thank Neville C
Tom H, Owner at Las Palmas Maya, responded to this review

Thank you so much for your wonderful review - I love the title!! I'm thrilled you enjoyed your trip so much, especially Coba and swimming with the sea turtles in Akumal - those are two of my favorite things to do when I get some free time. Please remember all returning guests get a 10% discount so if your path... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
GreenLeadersGold level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Las Palmas Maya is a welcome retreat in the jungle of Tulum. With beach access just across the road, you are only footsteps away from one of the most beautiful beaches in the world! The recent addition of 24hr electricity is a huge amenity, offered at only a few beach zone hotels. Our newly renovated communal kitchen and lounge offers guests the opportunity to keep a few groceries on hand for small meals or snacks, and a wonderful place to relax, read, or chat with other guests. Our rooms have been completely remodeled and are fresh, clean and airy. Some of the other amenities offered are private bathrooms with pressurized hot water, free wi-fi, and bicycles available for rent. In addition, Las Palmas Maya is pet friendly! ... more   less 

Additional Information about Las Palmas Maya

Address: Km 8.5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM438 - RM554 (Based on Average Rates for a Standard Room)
Number of rooms: 6
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Tulum
#4 Green Hotel in Tulum
#7 Family Hotel in Tulum
#11 On the Beach Hotel in Tulum
#12 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Las Palmas Maya staff and other travellers.
8 questions
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Questions? Get answers from Las Palmas Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The rooms on the south side may be a little quieter”
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“Setting is very chill.”
 of 5 bubbles williamjJ6388VN, 27 Nov 2016 | Read review
“Request a top floor room to get the best breeze!”
 of 5 bubbles 357isaiahr, 6 Oct 2016 | Read review
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 of 5 bubbles 188rachaelz, 19 Jun 2016 | Read review
“Upstairs rooms will likely be quieter”
 of 5 bubbles theaaguiar, 7 Jun 2016 | Read review
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