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Las Palmas Maya

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#12 of 89 Hotels in Tulum
Certificate of Excellence
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324 Reviews from our TripAdvisor Community

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Showing 306: English reviews
j
Reviewed 4 February 2016

Tom is an excellent host and manager, with super customer service skills. Rooms are comfortable and location is excellent. However, the place is more a value play rather than objective paradise. Many of the hotels and lodging options on Tulum beach, are very expensive, and offer limited services (i.e. limited electricity, poor wifi, poor water pressure, etc.,). Tom provides 24...

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5Thank abc321
Tom H, Manager at Las Palmas Maya, responded to this review

Muchas Gracias for your thoughtful, accurate review. I think you summed up our hotel very nicely and appreciate your kind words. We take a lot of pride in providing comfortable, clean, affordable accommadations and a world-class beach right across the street! Thanks for your feedback, we are in the process of locating some help in reception several days per week...

Helena, Montana
Reviewed 3 February 2016

The reviews don't lie, Tom is a wonderful host. This is a fantastic and affordable oasis of fun! I checked out almost every other place on tripadvisor and chose this (like you will) because of the amazing reviews. Believe the hype - we can't wait to go back!!

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2Thank Kalafatic
Tom H, Manager at Las Palmas Maya, responded to this review

Kal, Denise, Angela, I think you are all overdue for a return trip! Thanks for sharing your review with the world and lets go for round 2 :)

Copenhagen, Copenhagen, Denmark
Reviewed 3 February 2016

All the raving reviews about Tom are correct. He is a fantastic host and definitely a huge plus for this place. Unfortunately, the place was a bit too rustic for us. We were in the Treetop suite, which was very noisy. The Beach Road is just outside and it sometimes seemed like the cars and vans driving past were driving...

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2Thank Michelle C
Tom H, Manager at Las Palmas Maya, responded to this review

Hi Michelle, Thank you for your review, we regret that your stay didn't exceed expectations. We really do pride ourselves on being about 1/2 or 1/3rd the price of our competition right across the road and offering twice the amenities. The vast majority of our guests sleep great in all of our rooms and the new mosquito nets just arrived...

West Hollywood, California
Reviewed 26 January 2016

This was our 3rd time staying in Tulum. We have stayed at Casa Tankah, Mestizo and now LPM (all ~ same price range). Tankah was not on beach strip, and it’s a pain to drive to get to the strip. Mestizo was a bit further towards the end of the beach. While we had great service at the other two,...

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5Thank Jessica S
Tom H, Manager at Las Palmas Maya, responded to this review

Jessica, Ben and little Benny, you all were legendary! Thanks so much for your detailed review and for staying with us. We would love to have you back anytime - you accomplished so much during your stay but there is a lot more to explore. Stay cool :)

London, United Kingdom
Reviewed 19 January 2016 via mobile

My partner and I stayed here last week, and loved it! We had a large, cool and shady room with a balcony, and a shower that had a decent amount of pressure and warmth (not that easy to get in Tulum!). Tom, the owner of Las Palmas Maya, was on site every day, and made fresh coffee for us each...

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1Thank drayjar
Tom H, Manager at Las Palmas Maya, responded to this review

Thank you so much for your kind words - I am thrilled you enjoyed your stay and found my recommendations helpful. Remember all reurn guests receive a 10% discount so please come back soon!

London, United Kingdom
Reviewed 4 January 2016

We travelled to Tulum for a much needed break before the beginning of the Christmas holidays. We had never been to Mexico and did not want to take the lazy option of going to an all-inclusive resort, as much of what we'd read about the country rather pointed us towards selecting something boutique-like. We couldn't have been more delighted with...

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3Thank Fionairene
Tom H, Manager at Las Palmas Maya, responded to this review

Hi Fiona and Peter! Thanks so much for your kind, thoughtful review. Having you two join us was an absolute treat and I enjoyed all of our time together. I do hope your paths cross over Tulum again and look forward to more good times. Gratefully, Tom :)

Arcata, California
Reviewed 28 December 2015

We were so happy to find availability at Las Palmas Maya after reading reviews, The low-key but well thought-out and well-built accommodations seemed just our style. In summary, our time at Las Palmas Maya (LPM) exceeded our expectations. Tom, the owner and host, is interested in you and is genuinely caring about making your stay in the Tulum region as...

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2Thank lbl54
Tom H, Manager at Las Palmas Maya, responded to this review

Thank you for taking the time to share your review with the world - I'm stoked you enjoyed your trip so much and also glad to hear you enjoyed our communal kitchen! I'll keep up the reserch on the best restaurants and happy hours - I hope our paths cross again. Very Gratefully, Tom :)

Victoria, Canada
Reviewed 19 December 2015

This was my girlfriend's second stay at las palmas maya and my first. We only stayed for one night but we happened to catch a BBQ that Tom was hosting. It was a fantastic meal that the nine of us barely put a dent in. The garden suite was amazing and clean with all the comforts of home. It was...

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2Thank Kim F
Tom H, Manager at Las Palmas Maya, responded to this review

Hey Kim - was great times as always and nice to finally meet Mike! Always a pleasure and never a chore chica - hope to see ya'll again next time around! Your amigo south of the border, Tom :)

Reviewed 18 December 2015 via mobile

Las Palmas Maya is simply the best. Between the beautification of the compound and the delightful staff, I could have not been more at peace. Tom, the owner and operator of LPM is a fantastic host and also very knowledgeable of the Tulum area. If you are looking for a place to escape reality and find peace, look no further,...

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1Thank James J
Tom H, Manager at Las Palmas Maya, responded to this review

Hey James - thanks for the review - a peaceful stay is what we aim for and am glad we provided. Stay cool and come back soon! Remember, all returning guests receive a 10% discount. Gratefully, tom :)

ctyankee20
Reviewed 30 November 2015

Las Palmas Maya is good, solid dependable accommodation right in the center of things in Tulum. Right across from the beach the rooms are basic but unfailingly clean and well maintained. Tom, the owner, is a great guy and has tons of useful suggestions about activities, restaurants and the Tulum scene. He has arranged beach access via a number of...

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Helpful?
Thank ctyankee20
Tom H, Owner at Las Palmas Maya, responded to this review

Thanks so much for your review - we appreciate your thoughtful comments and am pleased you saw our value. We truly pride ourselves on being a fraction of the cost of hotels on the beach side, with more amenities. Viva Las Palmas Maya! Gratefully, tom :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Las Palmas Maya is a welcome retreat in the jungle of Tulum. With beach access just across the road, you are only footsteps away from one of the most beautiful beaches in the world! The recent addition of 24hr electricity is a huge amenity, offered at only a few beach zone hotels. Our newly renovated communal kitchen and lounge offers guests the opportunity to keep a few groceries on hand for small meals or snacks, and a wonderful place to relax, read, or chat with other guests. Our rooms have been completely remodeled and are fresh, clean and airy. Some of the other amenities offered are private bathrooms with pressurized hot water, free wi-fi, and bicycles available for rent. In addition, Las Palmas Maya is pet friendly! ... more   less 

Additional Information about Las Palmas Maya

Address: Km 8.5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM478 - RM991 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Hotel Style:
#4 Green Hotel in Tulum
#4 Best Value Hotel in Tulum
#7 Family Hotel in Tulum
#11 On the Beach Hotel in Tulum
#12 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Las Palmas Maya staff and other travellers.
10 questions
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London, England, United Kingdom
over a year ago

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Questions? Get answers from Las Palmas Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed in three rooms now.... love the treetop room”
 of 5 bubbles lpritchett2017, 10 Jan 2017 | Read review
“Love the Gecko room.”
 of 5 bubbles Fionairene, 10 Jan 2017 | Read review
“The rooms on the south side may be a little quieter”
 of 5 bubbles wendyhp2016, 28 Nov 2016 | Read review
“Setting is very chill.”
 of 5 bubbles williamjJ6388VN, 27 Nov 2016 | Read review
“Request a top floor room to get the best breeze!”
 of 5 bubbles 357isaiahr, 6 Oct 2016 | Read review
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