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Rosa del Viento

783 reviews
#26 of 101 Hotels in Tulum
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Traveller (756)
Room & Suite (172)
Pool & Beach (156)
Overview
  • Excellent55%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (783)Write a Review
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All reviewslast hotel on the stripbeach roadspeed bumpsother hotelsgarden view roombeach is lovelyzona hoteleraocean frontbeach furnitureitalian foodnature reservesian ka'anwelcome drinksalt waterbeach servicebreakfast was includedguacamole
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1 - 5 of 383 reviews
Reviewed yesterday

We experienced Rosa del Viento’s beach club for Valentines Day February 14/18 and we were sorry we did not find the service as good as prior visits. We were with my daughter and her husband. We have been coming to Rosa del Viento for six...More

Thank Ealison62
Reviewed 3 days ago

We'd booked a beach front room but when we saw it we were unhappy about how small it was. The bed practically filled the room and there was no where to put suitcases and hardly any space for clothes. As we were there for a...More

1  Thank rozzyb
Reviewed 2 weeks ago via mobile

We were there for 4 days, 3 nights! The place is beautiful. The beach is awesome, water is caribbean view!! But I have a few issues that I personally didn’t like it. 1* - Cold salty water (shower). I can’t stand cold water for showering....More

2  Thank DaniGalotti
Response from Humberto M, Gerente at Rosa del VientoResponded 1 week ago

Dear guest Thank you very much for your comments, our mission is to be the best hotel in Tulum your suggestions are very important to us best regards

Reviewed 2 weeks ago

At first, we got room 11 that was beautiful but the water in the shower had a very bad smell. We asked to move and they were very nice and let us choose from the available rooms. They also sent us a bottle of wine....More

Thank Roni Y
Response from Humberto M, Gerente at Rosa del VientoResponded 2 weeks ago

Dear Roni Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our restaurant service did not meet your expectations. This critical feedback will be used in training our staff. We look forward...More

Reviewed 2 weeks ago via mobile

Highlights: Awesome fresh made food! Home made pastas! Great seafood, free breakfast (full menu). Room spacious, bed was extremely comfortable! Big new pillow top mattress (room 15). Beach is outstanding! Location perfect, away from crowd, but bike ride to anything on the strip, A/C got...More

Thank Indychuck
Response from Humberto M, Gerente at Rosa del VientoResponded 2 weeks ago

Dear Guest We appreciate you taking the time to provide us with detailed feeback about your stay. Please note that your concerns will be used in training our staff. We do hope you give us another chance as we will definitely improve our services. Attentively...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free Parking
Restaurant
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$165 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (756)
Room & Suite (172)
Pool & Beach (156)
Dining (67)
Amenities (8)
Family and Play Areas (2)
Questions & Answers
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Jennifer M
6 February 2018|
AnswerShow all 3 answers
Response from Indychuck | Reviewed this property |
You can walk down the beach north and there are 6 to 8 beach bars within a mile, the best is La Eufemia Taqueria, if you walk north on the road side, there are several resturaunts for a couple miles. A bicycle is the best... More
0
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ehayes1214
18 January 2018|
Answer
Response from deborahbright | Reviewed this property |
hmm, don't know.
0
Votes
licensed2travel
25 October 2017|
Answer
Response from Humberto M | Property representative |
Good afternoon In the hotel we have restaurant, snack bar, apart from the beach club Best regards
0
Votes
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Room Tips
"We only have perienced the beach club so not sure on the rooms but look nice on website."
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"Go for a garden room rather than beach fron if you want the space."
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"I suspect I would go for a second story room WITHOUT the ocean view, Considerably cheaper and the beach is..."
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"Choose a room in another hotel, as the Rosa Del Viento might cancel your booking."
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