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Traveller (588)
Room & Suite (230)
Pool & Beach (118)
Overview
  • Excellent55%
  • Very good29%
  • Average7%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Beachfront
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (652)
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565 results
Traveller rating
304
159
41
38
23
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Time of year
LanguageEnglish
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304
159
41
38
23
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All reviewsque frescosmall beachfrontlive music every nightbeach frontmexi diversgreat live musicdive shoplaid backmosquito netbeachfront bungalowocean viewfish tacosbeach roadplaya del carmenwatch the sunriseno air conditioningguacamole
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1 - 5 of 565 reviews
Reviewed yesterday via mobile

This hotel is amazing in all aspects. The only thing not amazing is the beach, but the situation is the same all over Tulum at the moment, so the beach conditions are no reason to pass up this wonderful hotel. They work tirelessly to remove...More

Thank Sofienotsophie
Reviewed 1 week ago via mobile

Had lunch twice at Zama in Villa del Palmar resort in Cancun. Armando was awesome. He went out of his way to take of my family and me and made sure we were welltaken care of. I'm well acquaintedwith good service and Armando is exemplorary....More

Thank Javier J
Reviewed 1 week ago

This hotel was great. The food was awesome and the music every night was so good. Not too loud or too much. Very pleasant. The service is great. Beds were super comfortable. Clean. Everything very easy going. Among other things, they set up a tour...More

Thank Liz A
Reviewed 4 weeks ago via mobile

Zamas hotel was good, although the last minute tour they helped arrange to the nature reserve was a disaster. Broken down jeeps and a guide who was terrible. We finally had to ask to be returned to the hotel. The whole beach area of Tulum...More

Thank Tom M
Reviewed 9 June 2018 via mobile

Zamas is wonderful but being greeted by the same good man, Miguel, made it even more so. We’ve been coming here since 2002. Tulum is growing like crazy but Zamas holds its’ friendly, community feel. If you come for dinner, ask for Miguel!

1  Thank LCMosby
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$137 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#18 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#18 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (588)
Room & Suite (230)
Pool & Beach (118)
Dining (91)
Questions & Answers
Ask a question
Rachel K
18 April 2018|
Answer
Response from ZAMASHotel | Property representative |
Hola Rachel, Thank you for your inquiry and for your interest in ZAMAS for your holiday. We have A/C in our Coconut Grove and Jungle Garden rooms, as well as the Casas. Our Beachfront and Ocean View rooms get amazing ocean... More
0
Votes
Analisa M
30 March 2018|
AnswerShow all 2 answers
Response from ZAMASHotel | Property representative |
Hola! Thank you for your inquiry. We have a full coffee offering available all day, which includes espresso drinks, freshly ground pour over coffee, and cold brew coffee. We hope to see you here! -Chelsea, ZAMAS Manager
1
Vote
Analisa M
27 March 2018|
AnswerShow all 4 answers
Response from Helenmary449 | Reviewed this property |
Beach towels are provided with ticket system at reception.
1
Vote
Room Tips
"We stayed in the grove behind the restaurant. It was really peaceful and only about four other rooms/cabanas..."
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"Beach Cabanas do not have AC units - Only Coconut Grove & Jungle Rooms."
Read review
"If you can afford it, get a cabana on the beach."
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"The private houses are amazing for larger groups!"
Read review
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