We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Zamas

Show Prices
#29 of 87 Hotels in Tulum
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Zamas
Zamas
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

518 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Zamas
See the most recent reviews
Showing 464: English reviews
New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2012

Zamas is a place that exploits the natural beauty of its surroundings with lodgings which, while comparatively modest, combine value with other forms of comfort, like an uncommonly warm and gracious staff, good food, and among the best views for breakfast, lunch, and dinner that I have ever seen. To be sure, there are swankier locales along the Tulum beachside,... More 

Helpful?
Thank BrianEnyc
ZAMASHotel, Manager at Zamas, responded to this review

Thank you for your lovely comments about ZAMAS, our staff and our locale. We continually strive to be in tune with our natural surroundings while providing a welcoming place for our guests to enjoy this beautiful and truly special place in the world. We’re thrilled that you acknowledged and appreciated this. We would love to have you return anytime –... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 August 2012

My family and I just returned from a wonderful week at Zamas in Tulum. We had a 2-room cabana which faced an amazingly beautiful beach. In the morning and late afternoons we would lie on hammocks on our patio and be gently rocked by tropical breezes, while listening to the rhythm of the waves. The restaurant features fresh, delectable food.... More 

Helpful?
Thank AliceE280
ZAMASHotel, Manager at Zamas, responded to this review

Hola, Thank you for your lovely comments about ZAMAS. Most notably, we’re delighted to hear that you appreciated our service. We want our guests to feel comfortable and well cared for in this natural environment so that they can truly enjoy all that Tulum has to offer. We’re also thrilled to hear that you loved your room, your view and... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2012

After Hurricane Ernesto cancelled our plans to honeymoon further south on the Yucatan peninsula, my wife and I ended up settling in Tulum. After one night in the first-place-we-could-find, we walked up and down the beach road looking at cabañas and hotel rooms. We settled on Zamas, and couldn't have been happier with our choice, especially for the price. We... More 

Helpful?
2 Thank Brian0812
ZAMASHotel, Owner at Zamas, responded to this review

Thank you for sharing these lovely comments about your stay at ZAMAS. We really appreciate hearing from you and are thrilled that you enjoyed your time with us. We were happy to accommodate you so soon after hurricane Ernesto. Likewise, we’re delighted to hear that you couldn’t get enough of the “freshest ingredients” offered at our restaurant, “¡Que Fresco!” Please... More 

San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 June 2012

My wife and I stayed at Zamas for 3 nights before heading to a resort for a wedding. Zamas is very different than the resorts in the area. While resorts have great service, you are lost in the shuffle with hundreds of other guests. This is not the case at Zamas. At Zamas the staff remembers you, offers to assist... More 

Helpful?
2 Thank Mark187_12
ZAMASHotel, Owner at Zamas, responded to this review

We’re absolutely thrilled to have provided you with a “fun and romantic” vacation experience at ZAMAS. We're delighted to hear that you loved your stay with us and most notably had time to get to know some of our staff. We truly believe that connections with the local area and staff help make a vacation experience unique and memorable -... More 

Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2012

We just returned for a one week stay at Zamas Hotel in Tulum and we are already planning to go back in near vacations. The mixture of nature, rustic but cool architecture, delicious food and warm and caring service made of our stay the perfect combination to relax and enjoy Tulum. Everything is so colorful but at the same time... More 

Helpful?
Thank Diego E
ZAMASHotel, Owner at Zamas, responded to this review

Thank you for the lovely comments about your stay with us. We’re thrilled you enjoyed your stay and delighted that you appreciated the unique ambiance that is ZAMAS. “The mixture of nature, rustic but cool architecture, delicious food and warm and caring service,” is what we strive to achieve and we are very pleased that to hear these words from... More 

NYC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2012

I first stayed at Zamas in April 2011 and have since returned twice. What brings me back is the low-key vibe, the engaging employees, and the tasty, reasonably priced restaurant. In fact, I'm reluctant to write a review at all because I fear that more traffic will bring change to a resort that uniquely combines a beautiful location on the... More 

Helpful?
Thank tim j
Edinburgh, United Kingdom
Level Contributor
3 reviews
Reviewed 8 June 2012

We recently got married in Tulum and stayed at Zamas for a few days, and so did most of our friends! It was an excellent experience and we loved every moment of it! The beach at Zamas is not as 'friendly' as other beaches in Tulum, as there are quite a lot of rocks but you can still swim and... More 

Helpful?
Thank marcedeleon
Mexico City
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 May 2012

Zamas announce itself as eco-friendly, but that comes at the expense of consumers comfort. The lights in the room are few and very dim, so taking a shower or getting ready after sunset is difficult. You cannot connect a straightening iron to the outlet, but you can charge your cell or lap top. No ac available. The cabañas at the... More 

Helpful?
3 Thank Everab
ZAMASHotel, Manager at Zamas, responded to this review

Hola Everab, Thank you for sharing your ZAMAS experience. We’re happy that you enjoyed your stay overall but sorry we did not meet all of your expectations. We continually strive to give excellent service and appreciate the feedback. We’re delighted that you liked the room, the food and our staff but sorry to hear that you thought service was slow.... More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 May 2012

if you don't have troubles dealing with little electricity, no A/C, nearly no water pressure and if you are a girl who's used to use every day and iron machine for your hair or a guy who's pants are always flat, this is NOT the place for you to be. This is what they like to call the “rustic-chic” place.... More 

Helpful?
1 Thank Ramonescoba
ZAMASHotel, Manager at Zamas, responded to this review

Hola Ramonescoba, Thank you for sharing your ZAMAS experience. We’re pleased that you found us to be “heaven” or “shangri-la” albeit, “if you want the mood to be cabana-style.” ZAMAS does strive to keep the original feel of Tulum and it is our intent to use local architectural themes in our design. We hope you liked it! ZAMAS is an... More 

Baltimore, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2012

Our friends threw a birthday celebration/3 day concert at Zamas Hotel and Resort in Tulum. I can not imagine a more beautiful setting, a more accommodating staff or a better value than our group experienced at Zamas. Our group took over the entire resort; my wife and I were lucky enough to stay at the Casa Vijello (I'm not sure... More 

Helpful?
1 Thank jpkempler
ZAMASHotel, Manager at Zamas, responded to this review

Dear jpkempler, Thank you for sharing your ZAMAS experience. We’re thrilled that you enjoyed your stay! The three day, full-blown concert was amazing and it was a pleasure to accommodate all of you. We were delighted to have you stay with us and were very pleased that we met all of your expectations for this special time! Also, I’m so... More 

660 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (473)
Viewed
Room/Suite (68)
Viewed
Bathroom (10)
Viewed
Pool/Beach Area (81)
Viewed
Hotel & Grounds (71)
Viewed
Dining (43)
Viewed
View from Room (32)
Viewed
Other (168)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (174)
Viewed
Beach (21)
Viewed
Beachfront Room (43)
Viewed
Dining (39)
Viewed
The Hotel (21)
Viewed
Top Floor Ocean View Room (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Tulum hotels
0.5 km away
Papaya Playa
Papaya Playa
#37 of 87 in Tulum
100 reviews
0.1 km away
Piedra Escondida
Piedra Escondida
#20 of 87 in Tulum
529 reviews
5.3 km away
Rosa del Viento
Rosa del Viento
#18 of 87 in Tulum
608 reviews
Show Prices
Show Prices
Show Prices
3.7 km away
Villa Pescadores Tulum
0.4 km away
Azulik
Azulik
#15 of 87 in Tulum
1,060 reviews
3.9 km away
Hip Hotel Tulum
Hip Hotel Tulum
#35 of 87 in Tulum
340 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
ZAMAS is a boutique beach hotel situated on a strip of the Caribbean coast in Tulum. Inviting accommodations reflect a locally-inspired, organic architecture. Thatch roofs, stucco walls in beach-worn hues, and vibrant decor exude tropical warmth. Since it opened in December 1993 ZAMAS, with its hip beachfront style, has enjoyed an eclectic and international clientele of honeymooners, fashion professionals, artists, families, techies, and everyone in between. It is a quintessential hangout, mixing colorful urban roots with laid back local vibes and jungle ambience. The devoted clientele has spread the word and made ZAMAS one of the most popular spots in Tulum today. ... more   less 

Additional Information about Zamas

Address: Carretera Tulum-Boca Paila Km. 5 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM505 - RM1,438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Zamas 3*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Odigeo, Travelocity, Hotels.com and Jetsetter so you can book your Zamas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Zamas Hotel Tulum
Zamas Tulum
Hotel Style:
#12 Family Hotel in Tulum
#20 On the Beach Hotel in Tulum
#29 Romantic Hotel in Tulum
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Zamas staff and other travellers.
16 questions
Ask a question
9 months ago
San Francisco, California
7 months ago
Charlotte, North Carolina

See all questions (16)

Questions? Get answers from Zamas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the "ocean view" bungalows. Lower susceptibility to bugginess as the ocean view rooms get more ocean breeze.”
 of 5 bubbles 512peggys, 26 Nov 2016 | Read review
“Casa Vallejo for groups!”
  • front door!
 of 5 bubbles realideal, 23 Nov 2016 | Read review
“jungle side was our favorite room”
 of 5 bubbles samuelt226, 11 Nov 2016 | Read review
“The beachfront bungalows looked amazing.”
  • Night time turn-down
 of 5 bubbles MissMartya, 3 Nov 2016 | Read review
“Go for the beachfront! Totally worth it. You get a wonderful ocean breeze at night.”
 of 5 bubbles 96alexandraf, 1 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay