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    Zamas

    Carretera Tulum-Boca Paila Km. 5 | Zona Hotelera, Tulum 77780, Mexico
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    01/01/2018 02/01/2018
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    US$387
    Traveller (541)
    Room & Suite (212)
    Pool & Beach (115)
    Overview
    • Excellent53%
    • Very good29%
    • Average8%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Laundry Service
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (599)
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    251 - 255 of 526 reviews

    Reviewed 13 August 2013

    This review is based on the incredible service that we received at Zamas. I can not rave enough about how well we were treated while we were guests at this hotel. The staff bent over backwards and literally did EVERYTHING they could to make sure...More

    1  Thank mkmilaff
    Response from ZAMASHotel, Manager at ZamasResponded 31 August 2013

    It was our pleasure to have you stay with us and we’re delighted to hear that you enjoyed our “incredible service” during your stay. We look forward to your return visit next year!

    Reviewed 10 August 2013

    I recently got a chance to spend 10 days at Zamas in Tulum. It was truly heaven upon earth. Zamas is unique in that it was one of the very first hotels ever built in Tulum. As a result, it has one of the best...More

    2  Thank SarahK9999
    Response from ZAMASHotel, Manager at ZamasResponded 31 August 2013

    Thank you for sharing your experience – we’re thrilled to hear that ZAMAS is a “truly special place” for you. We thoroughly enjoyed having you stay with us and we can’t wait for you to return! Come back soon…

    Reviewed 13 July 2013

    That's a return trip that we definitely won't repeat. Stayed here several years ago and had a pleasant stay. This time, it was quite different. Best to start with the hotel itself. The best rooms are the cabanas located right on the beach, which are...More

    5  Thank fergalandorna
    Response from ZAMASHotel, General Manager at ZamasResponded 14 July 2013

    As we expressed to you in our correspondence earlier this year, we’re very sorry that the tire of your rental car was stolen. Here is the copy of our correspondence to you: “Thank you for the nice comments about our staff -- I will pass...More

    Reviewed 13 July 2013

    My husband and I took a last minute trip to Cancun in May 2013 and stayed at Zamas. Loved every-bit of it. The people were great. stayed here 3 nights and 2 nights at a resort. Found out that we are not the resort type...More

    1  Thank JRC0927
    Response from ZAMASHotel, General Manager at ZamasResponded 14 July 2013

    Thank you for the lovely comments and we’re thrilled that you enjoyed our Guest Chef program. We will be hosting guest chefs intermittently throughout this year and next; please see the information posted at zamas.com. And please let us know when you'd like to return,...More

    Reviewed 25 June 2013

    My family and I stayed at Zamas every Christmas for 10 to 14 days every year between '04 and '07 and had fantastic stays in a number of different accomodations from the beachside cabanas, to the houses on the main road, to the garden cabanas....More

    Thank PlatinumDC
    Response from ZAMASHotel, General Manager at ZamasResponded 15 July 2013

    Thank you for sharing your wonderful memories of ZAMAS. We hope to see you again very soon! In addition to your favorite menu items, we’ve added a few more to our repertoire and can’t wait for you to try them. Write and let us know...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Multilingual Staff
    • Concierge
    • Babysitting
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$145 - US$401 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Tulum
    • #14 On the Beach Hotel in Tulum
    • #29 Romantic Hotel in Tulum
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Priceline and Hotwire so you can book your Zamas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Tulum
    • Also Known As
    • Zamas Hotel Tulum ,
    • Zamas Tulum
    Add Photo Photos
    Traveller (541)
    Room & Suite (212)
    Pool & Beach (115)
    Dining (89)
    Hotel & Grounds (307)
    Bathroom (12)
    Nearby
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    Piedra Escondida
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kelly R
    20 November 2017|
    AnswerShow all 3 answers
    Response from ZAMASHotel | Property representative |
    Hola Kelly! Thank you for your interest in ZAMAS for your stay. April is usually a lovely time to visit - warm but not too warm, blustery at times but not usually rainy. We hope to see you here!
    0
    Votes
    Nina D
    12 February 2017|
    Answer
    Response from ZAMASHotel | Property representative |
    Hi Nina! Thanks for writing and for your interest in ZAMAS. We'd love to have you and your sisters here. We have one room that is wheelchair accessible (with a path from the restaurant to the room and an open bathroom... More
    1
    Vote
    Gabjosh
    21 January 2017|
    Answer
    Response from ZAMASHotel | Property representative |
    Hola! June can be a hot month, and for some that makes it the incorrect time to visit Tulum. Our rooms are built to be spacious and breezy, we have fans in all the rooms, and there are some in particular I recommend for... More
    1
    Vote
    Room Tips
    "Heat rises in the mansion so the lower rooms are cooler at night"
    Read review
    "we stayed in the coconut grove bungalows and they were perfect for our family and young kids."
    Read review
    "Beach side, as far from the restaurant as possible. I think the Coconut Grove side is mostly families."
    Read review
    "Bungalows on the beach or in the coconut grove are great - a bit dark but location is amazing. Beware the..."
    Read review
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