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Ahau Tulum

1,058 reviews
#9 of 102 Hotels in Tulum
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Traveller (904)
Room & Suite (287)
Pool & Beach (149)
Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“bali hut”(54 reviews)
“master suite”(61 reviews)
“raw food”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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1 - 5 of 866 reviews
Reviewed 2 days ago

My husband and I are active, beach loving empty nesters. We really loved Ahau and would definitely go back, our impressions and experience: Vibe: Extremely casual, laid back. Flip flops, barefeet, t-shirts, simple dress. Very easygoing. Service: Warm, welcoming, unpretentious. They anticipated our needs and...More

Thank Margi B
Response from Arturo S, Gerente at Ahau TulumResponded yesterday

Hola! We would like to thank you for such a nice review about Ahau and because you detailed all your impressions and experiences, this help all of our future guests to know more about the hotel and its services, we are so happy to know...More

Reviewed 2 days ago

We were very satisfied with the concept of the hotel itself, the bali huts we stayed in, the location, the beach etc. Nothing there to complain about the hotel in these terms. Nevertheless we had some negative experiences and it relates to the restaurant. First...More

Thank DanKelemen
Response from Arturo S, Gerente at Ahau TulumResponded yesterday

Hola! First of all I want to apologize on behalf of all the staff in Ahau as we are not known because the lack of service we offer but we are known because we attend all of our guests as a family and this has...More

Reviewed 1 week ago

a very nice experience, I appreciate the attention of arturo, wiki and sr dirck a totally new experience. place totally recommended to go with family or just the food of the place has a range of delicious dishes

Thank Cristopher V
Reviewed 1 week ago

Ahau was fabulous. The staff was very friendly and very efficient. A couple questions I had about my room, the staff was there immediately to assist. My sister in law stayed in a hut, the music was loud one night and they gave her a...More

Thank rebekahmoscatelli
A TripAdvisor Member
105
Reviewed 1 week ago via mobile

We chose the hotel for our honeymoon and my husband and I couldn’t be any happier with the choice. SERVICE It’s not just about the facilities of the hotel, but the staff and the general feeling of the place. We felt like family. We didn’t...More

1  Thank A TripAdvisor Member
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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$59 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tulum
#1 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$59 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tulum
#1 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
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Traveller (904)
Room & Suite (287)
Pool & Beach (149)
Dining (132)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Nic0le96
2 February 2018|
Answer
Response from Arturo S | Property representative |
Hola! Breakfast is not included, however, if you reserve in one of our Junior Suites or Master Suites (Bali Huts not included) we have the option for you to choose one of following drinks (coffee, tea, coconut water and... More
1
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Margi B
29 January 2018|
Answer
Response from Arturo S | Property representative |
Hello! We have Yoga everyday at 9:00 am and 3:00 pm. Aboiut the candlelight clas we do not offer it anymore, as soon you arrive you will be able to see our activities board for Ahau and our sister hotel Alaya. Hopefully we... More
0
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Zoë M
15 January 2018|
Answer
Response from Arturo S | Property representative |
Hello! In Mexico the age of 18 is the legal age to be an adult, at least it has to be an adult to book and check in if there are more guests under 18, therefore, it will not be a problem. We will be very happy to host you... More
1
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Room Tips
"the rooms that directly overlook the sea are excellent"
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"go beach side"
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"Anything on the beachfront but I like the rooms on the second level, more privacy. Give up a little space but..."
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"I stayed 2 nights in a ground level room and 2 nights in a top floor room and loved them both. Both rooms..."
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