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Ahau Tulum

#10 of 95 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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11/06/2017 12/06/2017
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Ahau Tulum
Ahau Tulum
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947 Reviews from our TripAdvisor Community

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Showing 779: English reviews
Los Angeles, California
Reviewed 31 August 2016

This place is magical. My boyfriend and I had the best time! It felt like home and it was comforting and unique in every way. The staff was so kind, sweet, patient, and accommodating. It's everything i wanted in boutique hotel in Tulum. The location is perfect! its walking distance to tons of trendy restaurants and bars and a car...

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Thank daniellek692
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Magical is to read this amazing comments about the staff, food, accommodations, location and drinks. We are happy to know you also enjoyed the Yoga class with a wonderful view to the ocean. Don't wait to come back, just do it! Have a wonderful year!! Thank you! Best Regards, Arturo Soto General Manager

Calabasas, California
Reviewed 31 August 2016

Ahau Tulum was not only clean and very friendly but it had the best breakfast I have ever had. Since leaving 5 months ago, my girlfriend and I keep having flashbacks of the morning breakfast and it not only makes our mouths water but makes us want to go back even more. The service here was phenomenal and our AC...

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Thank sammyb376
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It is amazing to have this beautiful reviews about Ahau! Thank you for the awesome commnets about the breakfast and the service. We hope you come back soon and breakfast will be ready and served when you arriive!! Thank you! Best Regards, Arturo Soto General Manager

Austin, Texas
Reviewed 31 August 2016

This was probably the best hotel I have ever stayed in....and definitely my favorite vacation destination so far!! The room was beautiful, the staff was absolutely amazing...friendly, accommodating, on point....the hotel is small so the hotel staff knew/remembered us and were always so friendly. The hotel is steps from the beach and each room has its own hammock, which is...

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Thank haileyv117
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Having guests that changed their flights to stay one more day means that we developed the service that you were expecting and more. We want to thank you for all the great comments about the accommodations, staff, food,, drinks and the great description of our environment with the hammocks and rooms right on the beach. Next time you visit...

Tacoma, Washington
Reviewed 31 August 2016

We were part of a wedding at Ahau Tulum, and for four days lived in our own perfect world. The setting, obviously, is super. The rooms [we had an upstairs ocean view] were more than comfortable. Food and drink, both on site and nearby, all memorable. Best was the staff, genuinely friendly and responsive.

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Thank krm403
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are so happy to know that you had a great time during the wedding here in Ahau and that also you enjoyed your room, the food, service and the friendly staff. Hopefully we will see you here again on your next vacations, come and visit soon!! Thank you! Best Regards, Arturo Soto General Manager

Nashville, Tennessee
Reviewed 31 August 2016

The staff is great and the environment is perfect. Will certainly be back. Best trip to the beach I've ever taken, and is a short walk from some really great restaurants. Views from top of the water tower are stunning.

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Thank curtisnb
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We loved to read that you liked the environment and the staff here in Ahau. Thank you for taking the time to write nice comments about us and please come back any time soon to enjoy the views from the water tower once again. Thank you! Best Regards, Arturo Soto General Manager

New York City, New York
Reviewed 31 August 2016

My best friend joined me in Tulum to celebrate my B'day. This place is magical. I slept every night listening to the waves, woke every morning to fresh bread and coffee being delivered. I cannot say enough about the room it was better than the pictures, clean n just pure luxury. Staff very attentive and knowledgable, and most of all...

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Thank Jacqueline F
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are glad to know that you think Ahau is a magical place and that you chose us to celebrate your Birthday with your best friend! Thank you for the great comments about the staff and owners. Come back every birthday ore any time soon! Thank you! Best Regards, Arturo Soto General Manager

A TripAdvisor Member
1 review
Reviewed 31 August 2016

Ahau Tulum was the perfect place we were looking for, the perfect balance of comfort and being away from the mundane. Perfect beach, amazing service from all the Ahau Tulum employees. We really enjoyed the food, and of course the rooms are great!

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Thank A TripAdvisor Member
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for all the great comments about the service, rooms, beach and food. We are glad to hear that Ahau was perfect and that was what you were looking for. Do not hesitate on your next vacations and come to visit us again! Thank you! Best Regards, Arturo Soto General Manager

Houston, Texas
Reviewed 31 August 2016

Food was fantastic. Breakfast was gourmet. Phish for dinner was delicious. It was a little pricey but worth it to escape the development of Cancun. Beach was clean and private. Rooms were fine and beds comfortable. Loved the coffee and rolls delivered to your beach porch every morning.

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Thank 697lyni
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola! Reading great reviews about Ahau and about how our guests liked their breakfst, lunch and dinner and also the beach and our comfortable beds is a great feeling as we love to see our former guests so happy. When you decide to leave the development of cancun again, come back again to Ahau to have your coffee and rolls...

Atlanta, Georgia
Reviewed 31 August 2016

We chose Ahau Tulum as our honeymoon destination because it has everything you need for a romantic getaway. The staff makes you feel like family and the rooms/view are gorgeous! We spent a majority of our time swinging in our hammock on the porch. Truly a dream vacation.

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Thank Y7048UAlaurenc
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It is great to hear that you chose Ahau as you honeymoon destination and we feel so proud to know that we delivered what you expected and that we made you feel as family! That’s our goal all the time. Knowing that this was your dream vacation makes us so happy!!!Come back soon for your anniversary! Thank you! Best...

Fairfax Station
Reviewed 31 August 2016

We loved this hotel. We stayed right on the beach, our canopy bed looking right at the ocean. Tulum is wonderful, and this location is convenient to many wonderful restaurants. I would totally recommend Ahau if visiting Tulum.

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Thank lkjzn
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Thank you for recommending us! We are so happy to hear that you loved your stay with us and you canopy bed looking right at the ocean. Please come back soon as we will be waiting for you to offer you again a great service! Best Regards, Arturo Soto General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau Restaurant & Beach Grill
Ahau Restaurant & Beach Grill
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM252 - RM1,921 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ahau Tulum 3*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Green Hotel in Tulum
#5 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#8 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
77 questions
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San Francisco, California, United States

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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ahau Tulum seems to book up much quicker than when I started staying here a couple years ago. Definitely book a few months out if you can to get your choice of room because often the more economical options book up quickly! ”
calliel2014, 8 May 2017 | Read review
“sleep and wake up to the sound of the ocean on superior beachfront suites”
mark_advisor2017, 5 May 2017 | Read review
“Room 4 - Ocean view and very quiet”
jogreener, 26 Apr 2017 | Read review
“Pay extra and get an ocean view room. The property and beach are amazing.”
MinnesotaPat, 18 Apr 2017 | Read review
“Get a room with a view”
MaryLothrop, 25 Mar 2017 | Read review
5 of 5