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Ahau Tulum

1,060 reviews
#9 of 102 Hotels in Tulum
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Traveller (908)
Room & Suite (291)
Pool & Beach (149)
Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“bali hut”(54 reviews)
“master suite”(61 reviews)
“raw food”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (1,060)Write a Review
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21 - 25 of 867 reviews
Reviewed 27 December 2017

We spent a week at Ahau staying in their most expensive room. There are some very nice things about the hotel, but they need to work on some things in order to be competitive with other places at this price point. First, they should just...More

Thank LuxurousPlus
Response from Arturo S, Gerente at Ahau TulumResponded 2 weeks ago

Hola! We would like to thank you for the recent review you wrote about your stay in Ahau. We apologize for all the inconveniences you found. We take our guests opinions and suggestions very seriously as they are the ones that can give us the...More

Reviewed 24 December 2017

My wife and me had yoga practice every morning with Eli. Eli is great teacher who inspired us and helped to get rid of negative thoughts and emotions. Hotel personal is very helpful, aspecially Fredetica, who helped us to schedule our sightseeing program.We would like...More

Thank Danila M
Response from Arturo S, Gerente at Ahau TulumResponded 25 December 2017

Hola! We are so happy to know that you had a great experience during your stay at Ahau and that you are planning to come back next year, Eli is one of the best Yoga teachers in the area and he will be so glad...More

Reviewed 22 December 2017

I love this place so much that it has become my respite from the world. A few days here and I am recharged...beautiful hotel, rooms charming, yoga every morning (thank you Eli), great food. Wonderful staff..thank you to Jorge and all of the wait staff...More

Thank Leah A
Response from Arturo S, Gerente at Ahau TulumResponded 25 December 2017

Hola! Having guests coming back twice in a year makes us feel so proud of what we do as this is the reason why we do it, to make our guests happy and to create great experiences to make them come back year after year....More

Reviewed 20 December 2017

We enjoyed our stay at Ahau. We changed rooms during our stay due to the already booked nights by other travelers...so, we go to experience different rooms (which was nice to see/experience). The rooms are all light and airy, and offer the basics (but who...More

Thank Nicole S
Response from Arturo S, Gerente at Ahau TulumResponded 25 December 2017

Hola! We would like to thank you for taking the time to write such a nice review about Ahau and its staff. It is great to know that you had the chance to experience different rooms and we are very sorry about the club music,...More

Reviewed 18 December 2017

Our first trip to Tulum won't be our last, and we'll for sure stay at Ahau when we come back! Charming cabin-style suites (we stayed in #15, with an ocean view), great beach, bar, and restaurants with live music at night, fantastic yoga classes, and...More

Thank Jennifer W
Response from Arturo S, Gerente at Ahau TulumResponded 25 December 2017

Hola! We are so happy to know that we delivered the service you were expecting and to know that the next time you come back to Tulum will be at Ahau. Eduardo, Javier, José and myself are very proud to been mentioned in your review....More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$59 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Tulum
#1 Green Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$59 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Tulum
#1 Green Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
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Traveller (908)
Room & Suite (291)
Pool & Beach (149)
Dining (132)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Nic0le96
2 February 2018|
Answer
Response from Arturo S | Property representative |
Hola! Breakfast is not included, however, if you reserve in one of our Junior Suites or Master Suites (Bali Huts not included) we have the option for you to choose one of following drinks (coffee, tea, coconut water and... More
1
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Margi B
29 January 2018|
Answer
Response from Arturo S | Property representative |
Hello! We have Yoga everyday at 9:00 am and 3:00 pm. Aboiut the candlelight clas we do not offer it anymore, as soon you arrive you will be able to see our activities board for Ahau and our sister hotel Alaya. Hopefully we... More
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Zoë M
15 January 2018|
Answer
Response from Arturo S | Property representative |
Hello! In Mexico the age of 18 is the legal age to be an adult, at least it has to be an adult to book and check in if there are more guests under 18, therefore, it will not be a problem. We will be very happy to host you... More
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Room Tips
"the rooms that directly overlook the sea are excellent"
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"go beach side"
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"Anything on the beachfront but I like the rooms on the second level, more privacy. Give up a little space but..."
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"I stayed 2 nights in a ground level room and 2 nights in a top floor room and loved them both. Both rooms..."
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