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Hotel Diamante K

552 reviews
#29 of 102 Hotels in Tulum
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Traveller (657)
Room & Suite (213)
Pool & Beach (95)
Overview
  • Excellent57%
  • Very good24%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“private bathroom”(29 reviews)
“private beach”(41 reviews)
“shared shower”(8 reviews)
Wifi
Free Parking
Breakfast Available
Beachfront
Non-Smoking Rooms
Restaurant
Suites
2.5 Star Hotel
All hotel details
Offers from Hotel Diamante K
Offers & Announcements: 30% off room rate
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (552)Write a Review
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186
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All reviewsprivate bathroomprivate beachshared showerpresidential suiterustic beautytulum ruinswaves crasheco hotelwater pressureother hotelswalk along the beachtree houseoctopuspalm treesmosquito nettingthere is no air conditioningocean view
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11 - 15 of 329 reviews
Reviewed 4 weeks ago via mobile

This hotel its just amazing, the calmness and friendliness of the staff just make you relax. The beauty scenery of the buildings and palm and beach. The breakfust is good and the reastaurant have good lunch, try the pasta with shrimp. The staff is very...More

Thank cambra76
Response from DiamanteK, Director Comercial at Hotel Diamante KResponded 3 weeks ago

Hi Cambra, We are very happy to know you have had a good experience at our place. Looking forward to receiving you again at our place. Best regards,

Reviewed 4 weeks ago via mobile

This property is all about location. It’s rustic, but clean and well kept. It’s not luxury, but it is extraordinary. There are super basic small rooms with public baths, or larger suites with private bathrooms. Be sure you know what you’re reserving. At times, the...More

Thank Jonathan F
Response from DiamanteK, Director Comercial at Hotel Diamante KResponded 3 weeks ago

Dear Jonathan, Thanks for your review. We are glad to know you liked our place and service. Also, thank you for the hotel's description, it is exactly what we want to transmit to our guests. Looking forward to receiving you again at our place. Best...More

Reviewed 4 weeks ago via mobile

We were very disappointed by the hotel... we checked in the morning (arriving from the airport) and were told it was too early and we that we had to « come back » when the room would be ready. First time we ever had such a welcoming......More

1  Thank Nicolas E
Response from DiamanteK, Director Comercial at Hotel Diamante KResponded 4 weeks ago

Dear Nicola, Thanks for taking a time and leave your feedback about our Hotel. Please note that the check in time is at 3 pm, that is like this because it give us time between the check out and the check in to prepare the...More

Reviewed 4 weeks ago via mobile

Hermosa playa y ubicación, el servicio excelente, Juan y Ana muy amables, y claro deliciosa comida... Beautiful beach and location, excellent service, Ana and Juan are very kind, and of course, delicious food...More

Thank Rafael B
Response from DiamanteK, Director Comercial at Hotel Diamante KResponded 4 weeks ago
Google Translation

Hola Rafael, Gracias por tomarse un tiempo y dejarnos una reseña sobre su experiencia en Diamante K. Estamos muy contentos...More

Reviewed 4 weeks ago

Dear fellow traveller, The following review is a sad story…. TL:DR: Room sizes are way smaller then promised. Solution for mistakes by the hotel was us paying extra. We planned our stay at Diamante K at the end of our trip around Mexico to end...More

2  Thank Nicolaas R
Response from DiamanteK, Director Comercial at Hotel Diamante KResponded 3 weeks ago

Dear Sascha and Nicolaas, We deeply apologize if you didn't felt well treated at our place. You booked a room under the category hippie hut, this room category is the most affordable option of the hotel. It has shared bathroom, garden view and one double...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Beachfront
Bar/Lounge
Hotel Amenities
Free Parking
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Tulum
#12 Spa Hotel in Tulum
#22 On the Beach Hotel in Tulum
#23 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$105 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Tulum
#12 Spa Hotel in Tulum
#22 On the Beach Hotel in Tulum
#23 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (657)
Room & Suite (213)
Pool & Beach (95)
Dining (65)
Amenities (32)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
apazdry
20 February 2018|
AnswerShow all 7 answers
Response from wendy r | Reviewed this property |
Not exactly but the people at reception are extremely helpful and I am sure they could give u assistance. It is so easy to get a tour from Tulum or self guide. No need to worry or book before u get to Tulum
0
Votes
sallytheslug
29 January 2018|
AnswerShow all 2 answers
Response from DiamanteK | Property representative |
Hi Sally, We have a DJ sunset (DJ Yule Mansur from Brazil) every day until February 14th. Also, there is happy hour for mojitos and Margaritas from 4:30 to 7 pm. Hope to see you there :)
0
Votes
Google Translation
EdithNOsorio
15 September 2017|
Answer
Response from DiamanteK | Property representative |
Hello, The company we work with drives luxury suburbans and the price is 150 one way and 280 usd both ways. Cancún airport to the hotel door. We would ask you to let us know 48 hours in advance to be 100% sure the company... More
0
Votes
Google Translation
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12345614
Room Tips
"Go to less touristic areas or pay the price..."
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"gulf view with shared bath was wonderful"
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"The site, although condensed was beautifully managed, maintaining privacy and quiet. The room was delightful..."
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"be aware a lot of the rooms have shared facilities"
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