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Everything was great! Marco, he made even more special. Very humble person and very nice with the guests. He is a very driven person.
Thank you for everything overall. The location was great, close to a cenote and you can use their bicycles.
NB: I think it's really interesting that management are so rude with their responses to guests (as you can see below) and although I find it highly amusing, it is actually very unprofessional. Instead of taking information on board and doing something about it, management...More
This is a beautiful resort with a gorgeous beach, turquoise water and lovely accommodation. The atmosphere is relaxed and the staff are very friendly. If you have a problem they will go out of their way to help you. In particular, the wait staff in...More
I stayed for 10 days at PavoReal Beach Resort in December 2017. I booked it via Booking.com for a super offer £600 and full board. I could not complain! The hotel is situated off the highway and 10 min taxi ride from Tulum pueblo. If...More
I stayed in Pavoreal for 13 nights and I enjoyed it very much. The owner is an Italian and the animation as well but they tried to do it international for the other guests, so that you can join the activities as well. The animation...More
Thank Zekiye T
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 3 weeks ago
Mr/Mrs Zekiye T,
We would be very grateful with you for this review. We loved it as we loved the time you spent by us. Our main goal is to be welcoming and warm with each guest. Thank you Zekiye!
The Staff and...More