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Palms Tulum Luxury Hotel

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Traveller (91)
Room & Suite (87)
Pool & Beach (24)
Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“beach club”(16 reviews)
“free bikes”(14 reviews)
“living room”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Airport Transportation
Suites
Kitchenette
Concierge
3 Star accommodation
All hotel details
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Reviews (246)
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162 results
Traveller rating
123
30
5
0
4
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Time of year
LanguageEnglish
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123
30
5
0
4
Show reviews that mention
All reviewsbeach clubfree bikesliving roomone bedroom apartmentexcellent restaurants and barssized roomslarge bedroombeach towelskingsize bedcloset spaceclose to downtownmin bike ridetulum townhotel is locatedlobby areawell equipped kitchenextra towels
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1 - 5 of 162 reviews
Reviewed 2 July 2018 via mobile

We stayed for one night in the beautiful accommodations at Palms. Very pretty and clean rooms. We had two rooms. The staff was very pleasant and informative about the various attractions and places to visit. There is a pool which was being serviced while we...More

Thank N B
Reviewed 5 June 2018 via mobile

My boyfriend and I went for the first time to Tulum and we were more than happy to have chosen Palms hotel. Wow!! So clean , the room was soooo so spacious , the bed was very comfortable, bathroom was super clean and modern, the...More

1  Thank Aleksandra B
Reviewed 15 February 2018 via mobile

Rooms were great, we had a top floor room with a nice bathroom and kingsize bed. Breakfast was provided by another hotel around the corner so we had to pickup breakfast coupons each morning. The hot water only lasts long enough for one person to...More

Thank Arron C
Reviewed 28 January 2018 via mobile

We stayed three nights here, and loved it. A few blocks from the bars which makes it quiet at night. Feels very safe with one entrance to the street that gets locked at night. Staff all very helpful!!

Thank ashley531
Reviewed 28 January 2018 via mobile

We have just come back from staying here. The hotel staff were very welcoming and friendly. Our apartment was clean, spacious and extremely comfortable, especially the bed. The owner was very hands on and helped my daughter when she had sunburn. We had a wonderful...More

Thank Virginia S
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Airport Transportation
Things to do
Pool
Outdoor pool
Details
Price range
US$64 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tulum
Room types
Suites, Kitchenette
Details
Price range
US$64 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tulum
Room types
Suites, Kitchenette
Add Photo Photos
Traveller (91)
Room & Suite (87)
Pool & Beach (24)
Dining (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Alyssa Paige W
10 February 2018|
Answer
Response from Linda L | Reviewed this property |
The beach is about a ten or 12 minutes ride by taxi or they have bikes you can borrow to ride to the beach. It’s not right on the beach. It’s a great place to stay - we loved it. Taxis are cheap.
0
Votes
tomreillysr
9 January 2018|
Answer
Response from Linda L | Reviewed this property |
Yes there was in our room.
0
Votes
Room Tips
"You can't choose a bad room - it's just a lovely property."
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"We asked for the top floor. We wanted to sleep in and we were not traveling with children. There is no..."
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"Great value, location, staff"
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"All rooms face into the pool courtyard and have balconies and opaque shades."
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