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Posada Luna del Sur

Travellers' Choice award winner
#14 of 90 Hotels in Tulum
GreenLeadersGold level
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1 room 2 adults 0 children
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Posada Luna del Sur
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836 Reviews from our TripAdvisor Community

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Showing 766: English reviews
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New York City, New York
Reviewed yesterday NEW

My husband and I just got back from five nights at Tom's lovely posada in Tulum, and we are beyond thrilled with our experience. Tom's hotel is clean, spacious, warm, friendly, safe, affordable, and centrally located in Tulum pueblo. Tom is a wonderful host-- he'll great you with a smile, a handshake, and a map filled with tons of local...

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2Thank Rena S
Playa del Carmen, Mexico
Reviewed yesterday NEW

This little hotel is a gem very quiet near shopping bars and Restaurants, the owner Tom is very helping and thoughtful my husband just had surgery and could not climb the stairs to the Breakfast area and Tom himself brought my husbands breakfast I would highly recommend this little gem to anyone who wants good service and tranquility.the room has...

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1Thank wexler2015
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Gina! It was a pleasure meeting you both last week... Always a pleasure to host locals from 45 mins away, for a quick Tulum getaway! We want to thank you so much for leaving this positive review, we really appreciate it! Please stay in touch and hopefully you guys can re-visit us sometime soon :) All the best! Tom

Prince Albert, Canada
Reviewed 2 days ago NEW

This is an excellent hotel in Tulum. Tom provides you with valuable information regarding restaurants and activities. The breakfast is delicious and is served promptly on the rooftop terrace. The hotel room is clean and well equipped. This is the only place we will stay in the town of Tulum! Can't wait to return!

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1Thank Lisa F
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Lisa! It was a big pleasure hosting you guys once again, even though it was for a quick stop-over, this time around! We appreciate you taking the time out of your busy schedule to write us this review! We agree with all your points! Please come back and see us for a forth time soon enough, we will be...

Austin, Texas
Reviewed 4 days ago NEW

Don't let the "off the main tourist strip" location fool you -- this is a very adorable, well-maintained hotel with a full-time security guard. Skip the resort prices and visit this place for GOURMET free breakfast and really cute details like towel animals. The owner and operator, TOM, simply makes this place. He went above and beyond to ensure we...

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1Thank ranijen
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Jenn! I want to thank you very much for the kind comments about our service! We try and provide value, service and quality rooms, at a very competitive price, a bargain if you will. We actually just won the 2017 TripAdvisor Traveler´s Choice award for ¨Bargain,¨ our prices and value cannot be matched, in Tulum :) Each day, is...

Boston, Massachusetts
Reviewed 5 days ago NEW

Tom guided us to all the best restaurants, set us up on a magical kayak tour in the reserva, and was in all respects the perfect host. Breakfast (included) was particularly good. Room comfortable, quiet and clean.

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1Thank janetleasanders
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Janet and Greg! It was a pleasure meeting you both last week! I am beyond pleased that you enjoyed your stay with us! Please come back and visit us again, while in beautiful and enchanting Tulum, we´d love to host you again! PS: Glad your Pats won :) kind regards, Tom

New York City, New York
Reviewed 5 days ago NEW

I have done a lot of traveling (every continent but Antartica) and Posada Luna del Sur 100% tops my list for places to stay. Booking was seamless and easy, the room was perfect and everyone who works here is so nice and helpful. I was traveling with my two friends and we couldn't have been happier with the experience. Tom,...

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1Thank Kayraux
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Kimberly! it was a big pleasure meeting you and your girlfriends last week! I want to thank you for taking the time out of your busy day to leave us a review, we really appreciate it! This review is very kind and humbling! To say we are on the top of your list for a seasoned traveler like yourself,...

Walnut Creek, California
Reviewed 6 days ago NEW

The location is great, just 1/2 block off of the Main Street through Tulum, and close to lots of great restaurants and bars. Tom, the owner, was extremely helpful in helping me choose restaurants and local outings. While I was there, they got fiber internet which is great! The rooftop area where they serve breakfast is a great, comfortable place...

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1Thank jrp842
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Jim! Thanks for taking the time out of your busy day to leave us a review, we really appreciate it! I´m thrilled you had a great time here in Tulum at Posada Luna del Sur! It is my pleasure to be your concierge while you stay in Tulum. I love sharing the secrets I have learned from the decade...

Casper, Wyoming
Reviewed 6 days ago NEW

Other than being a little difficult to find, the Posada Luna del Sur was a pleasant surprise. The room was great, clean and roomy with a nice garden view. The breakfast was excellent. The recommendations for meals were right on and the owner give great personal service.

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1Thank wyocaver
Tom E, Owner at Posada Luna del Sur, responded to this review

Tom E, Owner at Posada Luna del Sur, responded to this review Hola! Thanks so much for your review, we really appreciate you taking the time to write such a positive eview! :) We focus on value, service and quality at a price un-matched in expensive Tulum! Just as an FYI to future travelers, we have bullet pointed directions, along...

Toronto
Reviewed 1 week ago

We stayed at Posada Luna del Sur for a full week in February, and like previous reviewers we had a terrific experience. The staff is excellent: chef Lupe with her excellent Mexican breakfasts; server Mari, who is kind and attentive; and housekeeper Gabriela who keeps the rooms spotless. And, of course, the inimitable Tom, ever-available - AND hugely helpful -...

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2Thank 4seasonsToronto
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Peter! Hello Canadian friends! Thank you very much for the glowing review! We are thrilled you both had a great time. It was a pleasure meeting you both! Thanks for taking the time to write this review, it is much appreciated! We liked that you pointed out how great our breakfast is and how great our housekeeping staff is....

Asheville, North Carolina
Reviewed 1 week ago

What a fantastic hotel! Could not have been better. The property is gorgeous, the breakfast fantastic and Tom is the most helpful host you can ask for. He made our trip so much more enjoyable. Seriously one of the best places you can stay anywhere. Can't wait to go back.

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2Thank dutchjohn2017
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Jason! It was a pleasure meeting you and Amita and your travel friends last week! I appreciate the review so much and thank you for the compliments :D I try and do my best to please and assist guests in order for them to have a great memorable stay of Tulum-- I couldn´t do it without my great staff,...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
GreenLeadersGold level
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Posada Luna del Sur is a delightful small boutique hotel of 12 private suites, which has earned praise for excellence value, service, comfort and quality from travelers around the world. The suites are graciously proportioned and lovingly appointed. Immaculately maintained suites include; king size or twin beds sleeping accommodations (roll-away beds available for parties of three on request) cozy sitting area, balcony or patio area, mini fridge, unlimited complimentary bottled water, ceiling fans, A/C, security safe, cable TV, free WiFi hot spot, hot water, 24 hour security/bellhop, concierge services, tour desk, and our signature a la carte breakfast inspire care-free times and peaceful dreams! Our hotel is focused on value, service, comfort and quality. We have won multiple TripAdvisor Traveler´s Choice awards throughout the years; our most recent in 2017 for the best ¨value¨ hotel. We believe you can still stay at a quality boutique hotel in Tulum, without breaking your bank. A gem in the Riviera Maya, we invite you to come and discover why! ... more   less 

Additional Information about Posada Luna del Sur

Address: Calle Luna Norte 5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM388 - RM539 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Posada Luna del Sur 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Posada Luna Del Sur Hotel Tulum
Posada Luna Del Sur Tulum
Hotel Style:
#3 Romantic Hotel in Tulum
#4 Spa Hotel in Tulum
#5 Green Hotel in Tulum
#6 Best Value Hotel in Tulum
#15 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Posada Luna del Sur staff and other travellers.
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Questions? Get answers from Posada Luna del Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floors are best for those who can not climb stairs no elevator”
 of 5 bubbles wexler2015, 20 Feb 2017 | Read review
“Amazing service, full-time security, adorable details”
  • Adorable towel animals were a cheerful touch
 of 5 bubbles ranijen, 17 Feb 2017 | Read review
“First floor rooms have tropical garden with hummingbirds.”
 of 5 bubbles Posterlars, 2 Feb 2017 | Read review
“We had second floor room and it was perfect”
 of 5 bubbles J-n-C_Waldo, 31 Jan 2017 | Read review
“all rooms had outdoor space, which is rare”
 of 5 bubbles joelstar369, 16 Jan 2017 | Read review
5 of 5