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Suenos Tulum

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Traveller (365)
Room & Suite (354)
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Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“master suite”(28 reviews)
“fire pit”(9 reviews)
“beach suite”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Suenos Tulum
Offers & Announcements: Free breakfast with your stay
Offers from Suenos Tulum
Offers & Announcements: Free breakfast with your stay
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (333)
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Traveller rating
258
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258
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8
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All reviewsmaster suitefire pitbeach suitemayan artyogurtcharge your phoneguacamolecontinental breakfast isevery morningjunior suitesoverlooking the oceanbeds were very comfortableheaven on earthnice pooltulum beachstunning beachplaya del carmen
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1 - 5 of 291 reviews
Reviewed 2 weeks ago via mobile

Sueños Tulum is a dream place. Cozy, private with great rooms and views of the ocean. The staff were amazing, catering to every need we had. The food was great, better than some pricier restaurants in the area we visited. If you are looking for...More

Thank Dessi H
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 1 week ago

Hola Dessi, Thank you for sharing your experience at Sueños Tulum. We are happy to hear that you had a great family vacation! We are aware that Tulum beach in general is an expensive area. We try to keep our prices fair, and offer our...More

Reviewed 2 weeks ago

Our room was so great and we loved waking up to a view of the ocean! The a/c is only at night, which was perfect for us. We barely spent time in the room but the bathroom and bedroom areas + balcony were great when...More

Thank EKCLARK
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 1 week ago

Hola Ek, Thank you for reviewing Sueños Tulum on TripAdvisor! We really care about our guest's opinions. We are thrilled to hear that your stay was amazing, and that you enjoyed every minute. We look forward to your next visit! Best wishes, Sueños Tulum.

Reviewed 2 weeks ago via mobile

I’ve stayed at some amazing places in Tulum, and this was a perfect balance of luxury and simplicity. No detail went unnoticed, and the staff was EXCEPTIONAL. Ask the owner who is ALWAYS on the property to tell you out how he built the hotel...More

Thank niko l
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 1 week ago

Hola Niko, Thanks for taking the time to write about us on Tripadvisor. We truly want to offer our guest a unique experience when visiting our resort and it is gratifying for us to know that you appreciated our work, as well as our service....More

Reviewed 17 April 2018

I'm a selfish person, so I'm hesitant to leave a review for fear of Suenos constantly being booked. But I'll be fair and give you my honest take on this place. We had a group of ten in March (the WHOLE family) and Suenos catered...More

1  Thank Artworkskies
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 4 weeks ago

Hola ! Thank you for sharing your honest review based on your experience at Sueños Tulum. We appreciate your will on writing your complete and sincere feedback, even though you were hesitant on doing so. We are happy to hear that the whole family enjoyed...More

Reviewed 6 April 2018

Been coming to Tulum for many years now-- staying at new hotels every time. Suenos is now my favorite, and I hope to make this my regular place to stay. I initially stayed in their Temple Suite which might be the coolest room ever. Two...More

1  Thank nateregehr
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 9 April 2018

Hola Nathan, Thank you for sharing your experience at Sueños Tulum on TripAdvisor. We are happy to hear that you have finally found your spot in Tulum! We are pleased to hear you enjoyed your stay in the Junior suite as much as the Temple...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Beachfront
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Multilingual Staff
Airport Transportation
Concierge
Banquet Room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$344 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Tulum
#7 On the Beach Hotel in Tulum
#7 Family Hotel in Tulum
#9 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$344 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Tulum
#7 On the Beach Hotel in Tulum
#7 Family Hotel in Tulum
#9 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (365)
Room & Suite (354)
Pool & Beach (148)
Dining (89)
Amenities (84)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
18jlandry
30 January 2018|
AnswerShow all 2 answers
Response from SuenosTulum | Property representative |
Hola! Yes, we do have bikes to lend.
0
Votes
Mark3721262
18 December 2016|
AnswerShow all 3 answers
Response from jungleRN | Reviewed this property |
No. suites have one outlet that is on only overnight. otherwise, charging in the front office. not a place for dryers or irons. it's an eco friendly place.
0
Votes
374Stephanie
14 September 2016|
Answer
Response from SuenosTulum | Property representative |
Hola! The ocean in front of hotel is perfect and secure for swimming, no rocks or any obstruction. The surf is always changing; during this time of year it is more calm. The website security was expired and needed some... More
0
Votes
Room Tips
"All the rooms are nice. Though trying to get a higher level during the rainy season might be good."
Read review
"Temple or Penthouse Suites are top notch"
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"All rooms have a beautiful view, but the top floor is best."
Read review
"All the rooms are excellent!"
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