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Dreams Tulum Resort & Spa

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#16 of 87 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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Dreams Tulum Resort & Spa
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3,228 Reviews from our TripAdvisor Community

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Showing 2,253: English reviews
Maryland Heights, Missouri
Reviewed today NEW

This was our first time to Dreams so we didn’t know what to expect. We have been to other all inclusive resorts before so we did have some expectations. Dreams lived up to most of the web advertising with a nice beach, pools and food. We relaxed and were attended to by a courteous staff. We did n’t have any...

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Helpful?
Thank BobbyBluewaters
Scottsdale, Arizona
Reviewed yesterday NEW

Overall amazing experience from arrival to departure. Upon arrival, greeted with moist cold towels and champagne. Expeditiouous check-in and taken to our suite. Magnificent garden view with coconut trees, and a variety of tropical vegetation. Food was delicious at all of the restaurants, and service was stellar. 2 large swimming pools, including a kiddie pool. Great beachfront lounge chairs, and...

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Thank HankMarques
Loveland, Colorado
Reviewed yesterday NEW

This resort is designated as family friendly which is fine. We found customer service inconsistent. For instance the safe in our room was inoperable twice during our stay. On the second time, we mentioned that this was a second time and the maintenance person did not offer an apology for the inconvenience or acknowledge that this was a problem at...

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Thank cmlucey
Sweet Springs, Missouri
Reviewed yesterday NEW

We stayed here for our anniversary some time ago, and were very disappointed. The resort is nice... the swim up bar was nice... BUT IT CLOSED at 6PM each night... and there was only one restaurant open at the resort most of the time. We also got sick as we drank the water...

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3Thank Larryw53
Manchester, United Kingdom
Reviewed yesterday NEW

My wife and I recently stayed at the Dreams Tulum Hotel & Spa. I cannot recommend this place high enough. we enjoyed everything, our room, the beach, the restaurants, the staff. All the staff at Dreams Tulum were so helpful and was always available to assist you and make sure we was enjoying ourselves. I would like to mention three...

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Thank stevewhittaker2016
Wichita Falls, Texas
Reviewed 2 days ago NEW

This was our first time to Mexico and it was a great experience. The staff at the Sugar Reef Bar specifically Gilberto and Jesus were very accommodating. They always served us with a smile and would make whatever was requested. There's some gorgeous golf courses near by and authentic restaurants at the nearby town. The town felt safe when we...

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Thank DDSchweers
Toms River, New Jersey
Reviewed 2 days ago NEW

We stayed here for a wedding and it was absolutely fabulous. Everyone is so friendly and courteous. Our beach/ pool server was Alfredo Aguilar Hernandez and he was so attentive to our group. Their were over 30 of us and he was always making sure we were taken care of with drinks and food etc. He would also let us...

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Thank 227EMR
Dryden, Canada
Reviewed 3 days ago NEW

We just returned from a great family stay. Here are my thoughts: GROUNDS - beautiful and well maintained, always clean, no garbage/plates/glasses left lying around PROPERITY ENTRANCE SECURITY - excellent, all in-coming and out-going traffic is monitored SPA - didn't access due to high cost FRONT DESK/CHECK-IN - Friendly, helpful, little to no wait BELL BOYS - very well staffed,...

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2Thank Cory-and-Marlene
Reviewed 3 days ago NEWvia mobile

We absolutely loved this resort! Having spent time at other resorts, the biggest difference I noticed is their acute attention to detail, cleanliness, hospitality, and sense of luxury throughout the entire property (which, by the way, is very big). We were treated like royalty and like family, and felt completely taken care of. The only things I didn't enjoy was...

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Thank Maria S
Waterloo, Canada
Reviewed 4 days ago NEW

My family and I had a great vacation at the Dreams Tulum. I travelled with my wife and two small boys (5 and 3). Kids club - This resort is great for families and my kids had a great time at the kids club (Explorer's Club - EC). The EC had tons of activities for the kids every day with...

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2Thank awhite05

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM1,232 - RM3,937 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#5 Green Hotel in Tulum
#5 Luxury Hotel in Tulum
#5 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#14 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
550 questions
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Manchester, United Kingdom
Kingston-upon-Hull, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would have one with an ocean view.”
 of 5 bubbles BobbyBluewaters, 9 Dec 2016 | Read review
“3 levels - we stayed on the second level. Perfect”
 of 5 bubbles HankMarques, 8 Dec 2016 | Read review
“Don't get a room near the wedding event area unless you are ok with loud pulsating music. ”
 of 5 bubbles cmlucey, 8 Dec 2016 | Read review
“Ocean view is beautiful”
 of 5 bubbles 227EMR, 7 Dec 2016 | Read review
“We got a super deal through Holidaygems”
 of 5 bubbles 844suziea, 5 Dec 2016 | Read review
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