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Dreams Tulum Resort & Spa

CancelonUS$269*
View Deal
#20 of 95 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$541*
US$269*
Great Deal
US$280*
US$357*
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Dreams Tulum Resort & Spa
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3,956 Reviews from our TripAdvisor Community

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Showing 2,734: English reviews
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Sydney, Australia
Reviewed yesterday NEW

We had a pretty poor experience to be honest. Arrived fine, we had the honeymoon suite, which was at best 7/10. The bed was actually broken and took me to check another rooms bed to figure that out. You can't adjust the air con, and it blows right down onto the bed. Wife gets sick - not a good start....

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1Thank mbado85
Orangeville, Ontario
Reviewed 2 days ago NEW

The Entertainment staff at this resort are second to none. They go out of their way all ours of the day and night to interact with customers whether it be beach volleyball, or at the pool. They take pride in their evening shows which were well received. Also I would like to acknowledge the staff at the beach who constantly...

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1Thank NSinclair02
Reviewed 2 days ago NEW

The whole experience was wonderful! Beautiful resort and everyone was so friendly and helpful!! The food was amazing. We especially enjoyed the sea side grill. We also enjoyed the spa with relaxing massages. Hate that we had to leave but looking forward to returning!

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Thank crazynurseheather
Broken Arrow, OK
Reviewed 3 days ago NEW

This was our forth visit to Dreams Tulum and we will be going back. The property is beautiful and the rooms are spacious. We travel with out young daughter (7) and she loves this resort as well. There are plenty of activities for all ages or plenty of relaxation if that is what you are looking for. Unlike other resorts...

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1Thank SunnyCats
Reviewed 3 days ago NEWvia mobile

To me, this hotel was just okay. I was immediately turned off when we arrived and the second we checked in, when we just wanted to get in the pool, eat, and get the plane smell off of us, they had someone try and sell us a membership card for their hotel branch. We sat there for 15 minutes listening...

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Thank Allietheolive
Reviewed 4 days ago NEWvia mobile

We really enjoyed our stay at this hotel. The facilities were very clean. The bed was comfortable. Everyone was extremely nice and helpful. We went for a wedding and had a wonderful time. It seems the wedding planner took care of every single detail. They were very accommodating. The entertainment crew were fenomenal. Ricky and Andrea took good care of...

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1Thank Mily5544
Reviewed 4 days ago NEWvia mobile

Had a wonderful stay at the hotel. The food was of a high standard. The nightly entertainment was of a excellent and very professionally done A special mention to Nelva at breakfast in the World cafe. Very friendly and great service every morning. Also Ivan the barman by the pool was very attentive Thanks to Everyone for a Lovely Holiday

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1Thank Grahame W
Reviewed 5 days ago NEWvia mobile

Fantastic event, fantastic accommodating staff. Well done! We arrived to find the concierge with glasses of champagne before we even checked in. The food choices offered great verities to please all. They even asked about food allergies and preference. We were there to have fun and staff saw to our every want an desires. When we just wanted to sit...

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1Thank Jeff F
Ljubljana, Slovenia
Reviewed 6 days ago NEW

Dreams Tulum Resort & Spa is an excellent choice. It's an amazing hotel. It's very clean and comfortable, the food is delicious. Nature is breathtaking, animals are all around the place. They have a really great staff, they are all very friendly, nice and helpful. Special thanks to Andrea, Ricky and Christian for great entertainment and to Adela and Manuel...

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6Thank ursa m
Klamath Falls, Oregon
Reviewed 1 week ago

Alfredo Aguiar is number 1 beach waiter at Tulum Beach Resort. He is fast, friendly, and makes sure you are always well hydrated. Look for Alfredo every day near the Manatee Pool Bar while you enjoy the sun and the Caribbean.

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2Thank Ron B
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Ron B Thank you for taking the time to share your review with us and the TripAdvisor community. We are so glad to read that you highlighted the excellent service provided by our colleague Alfredo, who went above and beyond to make sure you had an unforgettable stay at our resort. Thank you for your valuable comments. We hope...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM1,156 - RM2,419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#7 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
712 questions
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved the ocean front room”
SunnyCats, 23 May 2017 | Read review
“Ocean View rooms are our personal favorite at this resort but I am sure any room would be wonderful”
660ashleyk, 17 May 2017 | Read review
“garden view premium suite”
TrudyB650, 16 May 2017 | Read review
“quiet rooms away from the action are in building 8”
Saltine254, 12 May 2017 | Read review
“Premier Junior Suite with garden views is perfect for couples”
aharw00d, 12 May 2017 | Read review
5 of 5
Cancelon
US$269* /night
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Bookit.comUS$280
Expedia.comUS$357
AMOMAUS$541
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*Disclaimer
Prices are for 1 room, 2 adults
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