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Dreams Tulum Resort & Spa

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#17 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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Dreams Tulum Resort & Spa
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3,570 Reviews from our TripAdvisor Community

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Showing 2,487: English reviews
Montreal, Quebec
Reviewed yesterday NEW

Just coming back from a 7-day family vacation at Dream Tulum. This is our second time on this resort. We liked it so much last year that we decided to come back this year. The hotel personnel is always smiling, pleasant and ready to help you. The rooms are nice, well maintained. The resort is cleaned and well laid-out. Entertainment...

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Helpful?
1Thank mbarriault
Park Ridge, Illinois
Reviewed yesterday NEW

It really feels like we have come home every time we visit. We come back each year to see our friends, the people that work here. The food is great too and you will never go hungry. Now there is a dinner made at your table like Benihana of Tokyo...fun to watch the chef and the dinner is pretty good...

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1Thank rbc912
Reviewed yesterday NEW

The hotel staff is amazing! The entertainment team, the waitstaff, they all work their tails off! They make vacationing there an experience & as a guest you feel like family. Adrian & Ricky were by far our favorite Entertainment staff, engaging all guests in the activities. Ivan was an AMAZING waiter. He hustled to make sure we always had drinks....

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Thank Kyle O
Reviewed 2 days ago NEW

The staff were very nice and pleasant. I was a little dissapointed that our rooms for the 3 couples were all at different buildings, even thought I had requested them to be close by when I made the reservations months ahead of time. However, we did have a great time. The food was good, variety to choose from. For my...

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Thank Emily B
Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

We stayed here fo 2 weeks with a 4 month old. The room was spacious, the bed was huge ( such that it fitted the 3 of us most nights without any trouble). The room was serviced daily to a very good standard by Adela from housekeeping . There are a number of restaurants on site however I have to...

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1Thank JaneAntova
Reviewed 3 days ago NEW

The hotel staff really make this place great! Everyone is friendly and the food is perfect. Love the healthy options and the huge smoothie menu! The entertainment staff is very energetic, especially Oscar and Adrian! The zip line was a super cool addition. My man Alex at the pool bar was always making my drinks perfectly! Really not a single...

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2Thank Sarah k
Cadillac, Michigan
Reviewed 3 days ago NEW

We are travelers that like things nice, but know people have different preferences & expectations when on vacation. Often we read reviews & discuss how difficult it must be to please some people. This is our 7th trip to the Riviera Maya and our vacation was great here with the wonderful weather, which is usually the norm for this beautiful...

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1Thank VacationSue49657
WI
Reviewed 3 days ago NEW

We were there Jan 30th-Feb 4th. The weather was a little on the cool side for Mexico the first two days, but better than where we came from! Just right for that time of year though. Room location was PERFECT! (unless you don't want to be in the traffic way) 6110 or 6109. Right outside the pool and steps away...

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3Thank cindyrella25
Moncton, Canada
Reviewed 3 days ago NEW

It's an 1.5 hour drive from the airport, with 2 drop offs. When we pulled into the resort I was surprised to see that it wasn't one of the huge open air/large bus lobby. looked more like a hotel with a doorman. Check in was quick, we were handed a cool towel and drink. Then off to our room in...

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1Thank kitten50
Reviewed 5 days ago NEWvia mobile

Just returned from a fabulous five day stay at Dreams Tulum Resort and Spa to attend the wedding of my nephew. Our stay could not have been more enjoyable. When they say all inclusive they mean all inclusive. The food in the many restaurants was excellent. When lounging by the pool or by the beachfront the staff was there to...

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Helpful?
Thank Sandy P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM1,243 - RM3,012 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#3 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#6 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#14 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
627 questions
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Manchester, United Kingdom
Glasgow, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for the 8000 building which will cost a little more but worth it”
 of 5 bubbles rbc912, 18 Feb 2017 | Read review
“Swim-up rooms are private, but also located the furthest away from the pools and dining and the water is very warm in the pool.”
 of 5 bubbles a_hannigan18, 14 Feb 2017 | Read review
“Ocean front is gorgeous. Pool-side may be louder, but the walk to the beach is quick :)”
 of 5 bubbles look4faith, 14 Feb 2017 | Read review
“Highly recommend the swim out rooms”
 of 5 bubbles 835moniqued, 13 Feb 2017 | Read review
“Rooms are best for sleeping in, you will be out and about the resort for most of your day.”
 of 5 bubbles markkK878YR, 13 Feb 2017 | Read review
5 of 5