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Dreams Tulum Resort & Spa

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#18 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Dreams Tulum Resort & Spa
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3,731 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Reviewed yesterday NEW

This resort was incredible. The fact that it was all inclusive was a bonus. The food was great, and the service was impeccable. The entertainment staff was incredible, they always had events going on and kept everything fun. The beach was very clean and they were always working on cleaning the seaweed out of the water each day to make...

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2Thank kfr5015
Austin, Texas
Reviewed yesterday NEW

I've been to quite a few resorts and this one is on point! I almost don't want to write this review to keep this gem my own little secret. It felt slightly larger than boutique hotel and there is something for everyone. It's easy to get around - no cart needed, and they embrace the nature on the grounds. The...

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3Thank AmyATX13
Reviewed yesterday NEW

My family and I have taken several spring break trips to Dreams Puerta Vallerta in the past but when Hyatt bought that resort we decided to try Dreams Tulum. We were NOT disappointed. Dreams Tulum is beautiful, expansive and most importantly, feels like home. We ate at every restaurant except the benihanna style/habachi one and didn't have a bad experience...

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2Thank Sarah F
Reviewed 2 days ago NEW

I want to start by saying that the staff was amazing and really tried their best to accommodate us. The food at Seaside grill was not all that great but good. The rooms are really clean. My only complainant is that I lost my wallet after a night of fun and I have trying to contact the hotel no one...

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2Thank Gis N
New Paltz, New York
Reviewed 2 days ago NEW

This is a long overdue, well-deserved 5-star review from our delayed honeymoon/1st anniversary trip. Seven relaxing and fun-filled days/nights. This resort is beautiful - stunningly manicured grounds and lovely staff! It will be difficult to go elsewhere. If you are traveling without children, go for the adult section, swim-up suite. They are near the spa, too. If you go there,...

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2Thank Streiner
Natal, RN
Reviewed 3 days ago NEWvia mobile

If you are looking for a large all inclusive resort at the beach, with lots of activities and animations then this is perfect for you. If you are looking for peace and quiet - look elsewhere. That said - service is very good. Javier in the Patio restaurant went the extra mile when he picked up on the fact my...

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2Thank milemilo
White Plains, New York
Reviewed 3 days ago NEWvia mobile

Please go and visit this resort. Food was delicious and the staff is amazing. Ricky from the entertainment staff was wonderful and so was Alma from the buffet. As soon as you walk in they treat you with champagne.

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3Thank nani0807
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear nani0807 We would like to thank you for taking the time to share your experience with us. All comments are greatly appreciated. We have made certain to share your review with our team members mentioned, we are pleased they were able to be of service. We really hope to have the opportunity to welcome you back again at your...

Houston, Texas
Reviewed 3 days ago NEWvia mobile

We thoroughly enjoyed our stay. We ate in most of the different restaurants while we were here. The food was very good and there was a lot of variety French, Italian, Mexican, Asian as well as steak and seafood. The room was very comfortable with our patio and hammock. The private beach was well maintained. The staff was courteous and...

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2Thank VJK3
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear VJK3 Thank you very much for taking your valuable time to post your review on TripAdvisor and for choosing us as your holiday’s destination. We are pleased to hear that you had an awesome vacation with us, and were highly satisfied with the quality of our accommodations, service and gastronomical options. We look forward to welcoming you back in...

A TripAdvisor Member
Level Contributor
2 reviews
2 helpful votes
Reviewed 3 days ago NEWvia mobile

We got married at Dreams Tulum on March 18,2017 and I cannot say anything bad about our experience. Yesenia García was our wedding planner and did such a beautiful job in executing what we visioned for our wedding. She was so easy to work with, always replied to our emails in a timely manner, and went the extra mile to...

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2Thank A TripAdvisor Member
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Guest. First and foremost we would like to thank you for your time to share and post your review. We are pleased that you and your family had a nice wedding event and stay here with us. All reviews are shared with our entire team and we have made sure to especially share this with Yesenia, Teo, Luis and...

Meriden, Connecticut
Reviewed 3 days ago NEW

My husband and I snuck away for a much needed week in the sun and we stayed at Dreams Tulum. From the moment we arrived until the moment we left everything was wonderful. The weather was perfect! We stayed in a "garden view" room (8125, which for some reason it was always dark in the hallway outside it) and asked...

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3Thank LJSchwall
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear LJSchwall. Firs of all thank you for taking the time to share your feedback with us regarding your recent stay at our resort. We are glad to hear that you had an excellent experience at our resort. Made certain to share your review with our colleague Alfredo and are pleased he was able to be of service. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: RM1,244 - RM3,693 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#6 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#14 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed farther from the beach but everything is walking distance. I preferred this because it was much quieter at night.”
 of 5 bubbles kfr5015, 27 Mar 2017 | Read review
“I would recommend being on a second or third level floor”
  • View from our Beach View room
 of 5 bubbles sarahfD854UB, 27 Mar 2017 | Read review
“first floor”
 of 5 bubbles gisn2017, 26 Mar 2017 | Read review
“We stayed in a garden view room. It was very quite and beautiful. We heard the swimout rooms were nice too.”
 of 5 bubbles sbeck1115, 24 Mar 2017 | Read review
“Garden room is fine. Do not spend the extra money getting the beach view. So not worth it.”
 of 5 bubbles Lentara71, 23 Mar 2017 | Read review
5 of 5