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29/01/2018 30/01/2018
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    Papaya Playa Project

    Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
    011 52 81 4164 2124
    Hotel website
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    29/01/2018 30/01/2018
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    Traveller (424)
    Room & Suite (67)
    Pool & Beach (65)
    • Excellent61%
    • Very good17%
    • Average7%
    • Poor7%
    • Terrible8%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Rooms
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (452)
    Traveller rating
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    Time of year

    1 - 5 of 271 reviews

    Reviewed 2 days ago

    My friends and I went here for snacks & drinks. We sat on the beach and received the BEST service. Christian was looking after us & he was the greatest! The guacamole was my personal favourite in the whole of Tulum & Cancun! We are...More

    2  Thank hayleymcneil
    Hotel's Favourite
    Reviewed 2 August 2017 via mobile

    Rooms are cool - especially the ones with the plunge pools which are bigger then I expected. The beach and the jungle ones are super cool. The vibe by the beach/restaurant is perfect. Super chill and super chill great music playing (channeling their inner thievery...More

    5  Thank Jen W
    Response from acoene, Director General at Papaya Playa ProjectResponded 4 August 2017

    Dear Guest, Thank you for your feedback and we are glad to hear you had a great experience with us and that the customer service that you received was great. The PPP team are always working on giving the best experience to our guests, I'll...More

    Reviewed 1 week ago

    Relaxing, great bar, right on the beach and close to town! Most units dot not face any other units, so you have lots of privacy. We had a private patio overlooking the beach and a hammock! The shampoo and soaps smell amazing. A quaint bar...More

    Thank Penelope P
    Response from acoene, Director General at Papaya Playa ProjectResponded 5 days ago

    Dear Guest, Thank you for taking the time to write your review and for choosing to visit us. We are glad to hear you had a great experience. The PPP team are always working on giving the best experience to our guests and we are...More

    Reviewed 1 week ago via mobile

    How can you screw up a beach party? Ask Papaya Playa Event management, they done a “great” job for New Years. Overpriced entrance with nothing included. We almost made it to the beach but there were plenty of folks who greeted New Years still standing...More

    Thank Vaida S
    Response from acoene, Director General at Papaya Playa ProjectResponded 5 days ago

    Dear Guest, We understand your disappointment and apologize you had an unpleasant experience with us. Your feedback is extremely valuable to us, as we strive to improve with each and every production. We will be sure to review our service procedures to better serve our...More

    Reviewed 1 week ago

    As a loyal Starwood customer, I had high hopes for this hotel when I booked my 4 night stay over new years for $4165 USD. Unfortunately the condition of the property and the room was so awful that I left in the middle of the...More

    1  Thank JustinLosAngeles
    Response from acoene, Director General at Papaya Playa ProjectResponded 4 days ago

    Dear Guest, I would like to apologize for the inconveniences (No swimming pool, No room service, the change of restaurant hours and the amenities in general of the room) you had during your stay with us. We always strive to provide the best service to...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Beachfront
    • Restaurant
    • Pool
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Price range
    • US$188 - US$859 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Tulum
    • #26 On the Beach Hotel in Tulum
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, Evoline ltd, Cancelon, HotelQuickly and TripOnline SA so you can book your Papaya Playa Project reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Tulum
    • Also Known As
    • Papaya Playa Tulum ,
    • Papaya Playa Hotel Tulum
    Add Photo Photos
    Traveller (424)
    Room & Suite (67)
    Pool & Beach (65)
    Dining (47)
    Hotel & Grounds (330)
    Bathroom (21)
    Family and Play Areas (7)
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    Ask a question
    Questions & Answers
    15 January 2018|
    AnswerShow all 3 answers
    Response from Penelope P | Reviewed this property |
    I believe some of the higher priced units have very small "pool". The beach is steps from the property and the water is pretty calm.
    7 January 2018|
    AnswerShow all 2 answers
    Response from JohnSmith_Frankfurt | Reviewed this property |
    PPP is 3-4 KM from Tulum down town
    Google Translation
    Room Tips
    "Ask for a beach view room"
    Read review
    "New Casitas or check their beachfront villas!"
    Read review
    "If you don't stay in a casita you have access to private pools and decks located in the middle of the..."
    Read review
    "If you don't like noise stay as far away from the main reception area as possible."
    Read review
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