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Casa Cenote

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Traveller (83)
Room & Suite (32)
Pool & Beach (19)
Overview
  • Excellent33%
  • Very good31%
  • Average9%
  • Poor9%
  • Terrible18%
21 Mar 2018
“Adventure Off the Path”
17 Jan 2018
“Gorgeous views and property is stunning”
AMENITIES
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
Multilingual Staff
Pets Allowed
All hotel details
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Reviews (22)
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1 - 5 of 19 reviews
Reviewed 22 March 2018

We visited with our family of 3 in November 2017 and it just happened that they were under construction. Arriving at 8 pm in the middle of the jungle and hotel under construction was... quite a story to tell when we got home. (side note...More

Thank Danielle S
Reviewed 17 January 2018

I fell in love with this place. It's magic by the sea! Best view ever from my room. The manager Aaron is beyond outstanding both in his level of customer service and attention to details. The restaurant is beyond delicious. The place was small enough...More

Thank perfecta42
Reviewed 28 June 2017 via mobile

I thought that swimming in this less populated Cenote was fantastic. The workers are very friendly and kind. The water was so beautiful and refreshing. It is deep. I saw lots of fish although I didn't go snorkeling or diving. My friend snorkeled and said...More

Thank Kemoy C
Reviewed 16 April 2017

Unfortunately, my boyfriend and I had a TERRIBLE experience at Casa Cenote and I want to make sure other vacationers are well aware that this hotel is not worth the high rates they charge. Far from it. I booked our room on Airbnb through a...More

5  Thank sunflowergal82
Reviewed 6 April 2017

The owner Gary was drunk at the bar when we arrived. Finally found someone to show us to our room (there was no office that we could find) it was nothing like the photos online. The place hardly had anyone in it, that should have...More

2  Thank mpmunding
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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Breakfast included
Spa
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Details
Price range
US$178 - US$180 (Based on Average Rates for a Standard Room)
Hotel Style
#11 Top resorts Hotel in Tulum
#28 Spa Hotel in Tulum
Details
Price range
US$178 - US$180 (Based on Average Rates for a Standard Room)
Hotel Style
#11 Top resorts Hotel in Tulum
#28 Spa Hotel in Tulum
Add Photo Photos
Traveller (83)
Room & Suite (32)
Pool & Beach (19)
Dining (2)
Questions & Answers
Ask a question
Sanoora
2 July 2016|
AnswerShow all 2 answers
Response from Miguel B | Property representative |
at 5pm
0
Votes
Google Translation
Room Tips
"Choose a room with a view! Loft rooms are very spacious"
Read review
"Loft rooms are the way to go if you are actually going to stay here, but I would advise you go elsewhere."
Read review
"Here's a tip. Skip this place. The owner is nuts."
Read review
"Upstairs suites were somewhat better but stairs were treacherous"
Read review
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