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Hotel del Portal San Miguel

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77 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Kyoto, Japan
Reviewed 20 March 2015

if you love being right on the zocalo when all the actio is then there is no other place than the hotel del portal. on saturdays night it could be a little noisy .noise from the outside. the room wasnt really big, but it had all that was needed, really clean and the staff were very efficent and friendly, we...

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Helpful?
Thank vagamondo63
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! we are very glad you enjoyed hotel del portal!!! kind regards!

Victoria, Canada
Reviewed 5 March 2015

Wow - walk out the door and you are at the square! We were doing a bit of shopping so it was just great to be able to head back to the room with no inconvenience. We had three rooms - all were different and each was perfectly comfortable. There are large windows for light although our room looked down...

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1Thank Jeanne07
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your feedback! and for visiting our hotel! we are glad you enjoyed your stay with us! please visit us soon again! kind regards!

Seattle, Washington
Reviewed 30 January 2015

No frills spot in a great location. The place is in a grand old building, which is great, but the interior design, linens, etc., were basic. Our room had a small window, which it turns out was better than most.

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Thank Chris T
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for visiting hotel del portal as you may know the hotel is built in a 300+ year old building protected by UNESCO as a world heritage site so major modification cannot be done. kind regards!

Brisbane, Australia
Reviewed 15 January 2015

We travelled from Austraia to San Miguel De Allende for a wedding with our 4 month old son. The hotel was in an amazing location in SMDA. RIght in the heart of this place. The hotel faces onto the town square where the main and large church is located. It's not as noisy as you'd expect for its location... mariachi...

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1Thank Hayley G
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we are glad you enjoyed the hotel unfortunately the hotel is protected by the UNESCO as a world heritage site and modifications cannot be done on the property we ask our guests to understand this situation. Kind Regards.

Vancouver, Canada
Reviewed 7 January 2015 via mobile

I rarely find myself needing to write negative reviews here... pretty easy going. But, the rooms at Del Portal (we had two rooms amongst our group) are dark and stuffy. My room had one window that did not open and faced the front desk. There was no way to get fresh air or even see fresh air. The location in...

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Thank Rovergaard
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we kindly ask our guests to understand one very particular situation about san miguel, the city was founded in 1542 therefore properties that are antique (like hotel del portal) are considered world heritage by the UNESCO therefore the structure cannot be modified in any way even though we do our best to make our guests...

Immenstadt im Allgau, Germany
Reviewed 19 December 2014

A great location to discover san miguel. When you sneak up onto the rooftop you will realize that this could be converted into a fantastic spot, their rooms are not special and the place looks run down. Staff is great. Super helpful and they will make you feel at home. Good price, great location.

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1Thank jespersanfran
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we are glad you enjoyed your stay at hotel del portal in 2015 the hotel will go trough many beneficial changes and updates! Kind regards!

Reviewed 20 August 2014

We found this hotel on booking.com. We figured that since it is located by the city plaza it will be close to everything. Well we were right about that, close to pretty much all the attractions, but if you want internet access this is not place to stay in. Signal is really poor and I was told it was because...

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Thank Ania R
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

Gracias por visitarnos! Desgraciadamente los factores como mariachis, cuetes, y celebraciones son ajenas al 100% al hotel y afectan a...

Ciudad Juarez, Mexico
Reviewed 3 April 2014

We stayed in this hotel on recommendation from someone who enjoyed their stay. However, we did not have a good stay. Our first night we stayed in a room on the top floor at the back of the hotel. It had a poor wifi signal and some serious plumbing problems (the toilet and the shower) in the bathroom. As a...

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Thank anne_krumme
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

gracias por sus comentarios los cuales no ayudan a mejorar día a día desgraciadamente en las construcciones antiguas de san...

Houston, Texas
Reviewed 7 March 2014

We enjoyed our five day stay in San Miguel, one of the several small quaint towns that appear frozen in time in Mexico. We stayed at Hotel del Portal. The service was good, the rooms clean, and the staff was courteous, it helped a lot that at least two of the front desk people spoke English. The hotel served only...

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Thank Edwin S
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for staying with us! we are very happy you had a great time with us! please visit us soon! Kind Regards!

Salt Lake City, Utah
Reviewed 28 February 2014

Great rooms! Very clean and cozy. poor wifi signal, if you're driving there isn't anybody round to park your car. and its very hard to find a parking spot. And they definitely need to place an elevator, those stairs are very stiff.

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Thank ellalo67
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Dear Guest Thank you for your comments we are aware some guests have trouble with the stairs however unfortunately the hotel cannot do anything since hotel del portal is located in the very heart of san miguel and in a Historic building the UNESCO and INAH prohibit due to the historical value any kind of modifications to the buildings its...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The hotel is designed for the traveler who wants to be close to all of the energy and excitement of downtown San Miguel de Allende. An excellent option to stay literally steps away from the heart of this city. Hotel del Portal, a former mansion transformed into a first-class hotel, is situated in the very heart of the historic center of San Miguel de Allende. With a magical atmosphere blending colonial, Asian, and Mexican influences, this small refined property is directly under the arches that face the main city square. It is next to the Parish of San Miguel Archangel, one of the most popular attractions in San Miguel de Allende and the main architectural symbol of the town. ... more   less 

Additional Information about Hotel del Portal San Miguel

Address: Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: RM191 - RM650 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel del Portal San Miguel 3*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from Hotel del Portal San Miguel staff and other travellers.
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Banning, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the first floor, but I think there are nicer, more unique rooms up on the 2nd floor”
 of 5 bubbles kk617, 24 Jun 2016 | Read review
“room at the back could be a little quieter.”
 of 5 bubbles vagamondo63, 19 Mar 2015 | Read review
“Rooms near the lobby are best - they are the ones with the balcony. We stayed in room 103.”
 of 5 bubbles 154hayleyg, 14 Jan 2015 | Read review
“Rooms on the other side have worst view but are more quiet.”
 of 5 bubbles aniar774, 20 Aug 2014 | Read review
“Pick the ones that have a street view, cost more but its woth it.”
 of 5 bubbles ellalo67, 28 Feb 2014 | Read review
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