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Casaluna Hotel Boutique

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Casaluna Hotel Boutique
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354 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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San Diego, California
Reviewed 4 weeks ago via mobile

Great location. Rooms are beautifully decorated. Loved the large shower. Egg breakfast with sides was delicious in nice garden setting. We were welcomed by man named Juan. He parked our car at a nearby lot. Very helpful. He went back to our car several times for items we had forgotten. Excellent customer service.

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Helpful?
Thank your m
Gerente G, Manager at Casaluna Hotel Boutique, responded to this review

We are very happy to hear you had a great experience at the hotel! we will let Juan know about your kind comments! best regards!

Oak Park, IL
Reviewed 4 weeks ago

It's only a 10 minute walk the main square. This is one of 7 hotels owned? operated? by the same company -- The courtyards are well-maintained with beautiful vegetation. For the most part, the staff are friendly and warm. We had the King suite with 3 huge rooms, plus a small private patio. The bed was firm -- just the...

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Helpful?
Thank gayinoakpark
Gerente G, Manager at Casaluna Hotel Boutique, responded to this review

Thank you for your comments! the bath tub has been modified according to your valuable feedback which we really appreciate best regards!

Paris, France
Reviewed 5 weeks ago via mobile

Extremely noisy, you hear all from other rooms, people being sick / drunk all night, entering the hotel etc. Dirty room, not well clean, shower mounted reverse way when you can make it work... Too approximative for a pricing of a Marriott in Mexico city or other SPG hotels all around Mexico. Arrogant Management, they did propose a low compensation...

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Helpful?
Thank Matthieu C
Gerente G, Manager at Casaluna Hotel Boutique, responded to this review

we are sorry about your complaints about the other guests, as you know san miguel has become a famous place for weddings and partying and we cannot control what other guests do or drink we are sorry for the inconvenience casa luna is a family hotel and has been enjoyed by many many people best regards!

Chicago, Illinois
Reviewed 22 March 2017

We recently stayed at Caaluna on the recommendation of a friend. This was a great recommendation. From the street, the hotel presents a modest sign, rose colored wall and iron gate. But once inside, you experience this beautiful, flower filled oasis of quiet and simple elegance. Each room is different and strung along a central walk way, Our room and...

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Helpful?
Thank Bill L
Gerente G, Manager at Casaluna Hotel Boutique, responded to this review

Thank you! we are very glad you had a great time in casa luna! best regards!

New Braunfels, Texas
Reviewed 1 February 2017 via mobile

Casaluna is a great location for a first visit. It is an easy walk to the square and lots of wonderful neighborhood bars and restaurants. It's comfortable, not luxurious, but so reasonable. We learned that if you need something, just ask. They are very accommodating. Breakfast is served outdoors, no heaters, so be prepared if cold weather is forcast. We...

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Helpful?
Thank bluebird78133
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

Thanks for your comments! we are very glad you enjoyed casa luna and that our staff was helpful best regards!

Los Angeles, California
Reviewed 3 January 2017 via mobile

For the price and location this is a great deal. Now if you require a bit more amenities/comfort from your hotels you may need to look elsewhere. We arrived at 7am -too early for check in- but they were able to hold our luggage and recommend a few places for breakfast. We tried back at 2pm and our room was...

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Helpful?
Thank castcy
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

Dear guest thank you for staying with us! we are sorry for your inconvenience but we will like to point out that standard hotel check inn is at 3 pm and we cannot take control of other guests children that is a situation out of reach for hotel casa luna best regards

Trabuco Canyon, California
Reviewed 3 January 2017

We loved our room (junior suite) with a comfortable king bed, private outside seating & huge bathroom. It was unusual in a good way. The tub fawcets diidn't work so you have to shower no matter how enticing that tub looks. Most surprising is that the room has no heating or air conditioning so throw on a blanket at night...

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Helpful?
Thank Anonymous855
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

Thank you for your comments! we are glad you enjoyed your stay at our hotel and we look forward to your next stay with us! best regards!

Vancouver, Canada
Reviewed 2 November 2016 via mobile

Nicely located hotel for visiting Centro San Miguel. The two inner courtyards are visible from most of the rooms. Easy check in, friendly staff. Our large room (Junior Suite 205) faced the patio dining area. The room had no heat air conditioning or telephone, lots of storage, nice bathroom and in tub shower, safe, in room Wi-Fi, firm king bed,...

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Helpful?
Thank Ted M
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

thank you for your comments we will look in to them to improve our hotel! best regards!

Reviewed 23 October 2016 via mobile

The hotel is beautiful, well maintained and very clean. The shower is very good and beds are amazing! The staff is also very friendly. However the breakfast could be better for the price we paid. Plain taste and doesn't offer good portions.

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Helpful?
Thank Bruna H
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

thank you for staying with us! we are glad you had a good time at the hotel! please come back soon! best regards!

San Diego, California
Reviewed 18 September 2016 via mobile

The staff is super friendly!! They even have valet parking! (Yey! ) the room was super nice and clean and every is like 10 -15 min walking. The only thing is that the walls are super thin and u will ear the neighbors leaving the room or the talk in the garden so just depends how picky u are but...

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Thank Perla P

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Rated "one of the world's best unknown hotels" by Travel & Leisure Magazine. Nestled in the mountains four hours from Mexico City, lies the quaint village of San Miguel de Allende, a Spanish-colonial jewel and designated historic monument by the Mexican government. With narrow cobblestone streets, colorful markets and fiestas, numerous shops, galleries and fine restaurants, San Miguel is a favorite destination for artists, writers and discriminating world travelers. ... more   less 

Additional Information about Casaluna Hotel Boutique

Address: Quebrada #117 - Pila Seca #11 | Historic City Center, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: RM278 - RM666 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casaluna Hotel Boutique 3.5*
Number of rooms: 30
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Also Known As:
Casa Luna Hotel San Miguel De Allende
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Questions & Answers

Here's what travellers have asked, with answers from Casaluna Hotel Boutique staff and other travellers.
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Los Angeles, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many of the rooms are accessible only by stairs -- if that's an issue for you.”
gayinoakpark, 27 Mar 2017 | Read review
“We stayed in Room 106 at the back of the hotel so it was very quie.”
  • Sitting area in room
  • Bed
BillL630, 22 Mar 2017 | Read review
“The hotel has a limited number of room. It is quiet although you will wake up to the chirping of birds and the sound of the church bells.”
MariafromMarkham, 23 Jun 2016 | Read review
“All the rooms are off the street, It is very quiet.”
M8406TJlindab, 8 Feb 2016 | Read review
“Choose the rooms in higher floors, they have balconies and are more quiet,”
Igerardo, 22 Sep 2015 | Read review
5 of 5