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Traveller (196)
Room & Suite (67)
Dining (16)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor6%
  • Terrible1%
Travellers talk about
“the pub”(158 reviews)
“cottage room”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4 Star Hotel
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Reviews (714)
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349
213
88
47
12
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All reviewsthe pubcottage roomst austell brewerybranscombe beachthe cottagesmusselsnarrow country laneslog firepretty villagemain buildingpassing placesbeautiful villageeast devonshort walk to the beachcar parkbooked a tablefour poster bed
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1 - 5 of 709 reviews
Reviewed 2 days ago

This should be a great pub and hotel due to it's location and the building itself which is beautiful. Unfortunately as with many coastal pubs that have limited competition the pub feels devoid of any customer friendliness. The management obviously do not wish to create...More

Thank jezza123
Response from StAustellManagement, Manager at Masons ArmsResponded yesterday

Thank you for taking the time to write this review. All the points and observations you have made have been noted by the management team and will be dealt with appropriately. We do hope that you will return again soon.

Reviewed 3 weeks ago via mobile

It’s a nice cosy pub in a lovely location. However it’s very expensive for what you get. I had duck breast to start and even the waitress agreed in was more of a carpaccio- tiny for £7.50. The ham sandwich was very basic and certainly...More

1  Thank James W
Response from StAustellManagement, Manager at Masons ArmsResponded 3 weeks ago

Many thanks for your review - we really appreciate the time you've taken to share your experiences. Please be assured that all your comments are discussed by us a team and acted upon accordingly.

Reviewed 3 weeks ago

We stayed in Branscombe for one night after not being able to book same-day near Lyme Regis. What a wonderful "mistake" on our part! The Masons Arms is about as cute as an English Inn gets - we absolutely loved the charm and friendliness of...More

Thank Brandon S
Response from StAustellManagement, Manager at Masons ArmsResponded 3 weeks ago

Thank you Barndon for taking the time to write this review, what a wonderful mistake for us alo! We are thrilled that you enjoyed your stay with us, and we hope we can welcome you back again soon.

Reviewed 3 weeks ago via mobile

Stayed for one night in May, had a very comfortable stay bed was superbly comfy, food lovely with a good choice. All the staff were very friendly and professional. Hope to return again. Not the easiest place to drive to, but once you are used...More

Thank Wendy D
Response from StAustellManagement, Manager at Masons ArmsResponded 3 weeks ago

Thank you for the wonderful review it is greatly appreciated. We are delighted you enjoyed your visit to us and hope to see you back again in the near future.

Reviewed 15 May 2018

was a guest of a friend this weekend and really delighted to arrive at this beautiful ld building, but from there it went, and continued downhill rooms, not cheap, were simple, clean and souless, you needed to be a gymnast to get into the half...More

6  Thank kirk h
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$133 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (196)
Room & Suite (67)
Dining (16)
Pool & Beach (14)
Questions & Answers
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Ann-Marie C
19 September 2015|
AnswerShow all 6 answers
Response from BasilsMumNewForest | Reviewed this property |
Sorry, also no picture of the rooms but you certainly can eat in the bar and they will also book a table there for you and you can have your dog with you. Like the bar area better than the restaurant.
0
Votes
Room Tips
"quiet, charming"
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"Room 34 was huge, may be dearer but my choice"
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"Beware of many steps if staying in one of the cottages"
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"Most rooms are quiet and you can hear the birds in the morning"
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